FirstCry is rated
4.2 out of 5 stars on
AmbitionBox, based on 12 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
FirstCry is rated
4.2 out of 5 stars on
AmbitionBox, based on 12 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
12 reviews found
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Popular
Customer Care Executive in
Pune
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 22 Sep 2023
Likes
its amazing experience
Dislikes
company suddenly got shifted. so at the end they never show value to employees
Work Details
Work days: Monday to Saturday
(Strict Timings)
Customer Care Executive in
Pune
Full Time
·
Customer Care Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 24 May 2022
Likes
The best thing was punctuality.
Dislikes
Nothing as such
Work Details
Good
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Care Executive in
Pune
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 19 Mar 2021
Likes
Company culture and environment
Dislikes
No security of job
Work Details
Good
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Care Executive in
Pune
Business Process Outsourcing Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 06 May 2021
Likes
Good platform to develop self skills
Dislikes
Holidays
Customer Care Executive in
Pune
B2H Department Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 21 Apr 2021
Likes
Good work environment and culture. Teammates are supportive and the management is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they gi e good salary hike and bonus every year.
Dislikes
Nothing much..
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Pune
Administration Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
4.0
Work-Life Balance
posted on 22 Nov 2021
Likes
Shifts
Dislikes
No job security as the new customer service was relocated in Dehradun so the executives of Pune were asked to leave the job.
Work Details
Good
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Pune
Customer Care Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 07 Oct 2020
Likes
Not supporting at all, rather than supporting they are asking us to leave till 15th Oct and didn't pay our loyalty bonus till now for 1 year completion
Dislikes
Removing all employees from company in this situation in a week, blaming employees that we are not capable enough to work and fact is they are shutting down their company ..it's worse
Work Details
Horrible from past 2 months
Work days: Rotational Shift
(Strict Timings)
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FirstCry.
Customer Care Executive in
Pune
Retail & B2C Sales Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 24 May 2019
Likes
If u find a good process to work there then it's a good company to work as well as to grow in your career. It totally depends on the process there.
Dislikes
Not having a trainer.
Work Details
Hectic
Work days: Alternate Saturday off
(Strict Timings)
Work related travel: This job involves
Travel Within City.