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FirstCry

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3.6

based on 1.6k Reviews

Video summary

Filter reviews by

FirstCry Customer Consultant Pune Reviews

Updated 29 Aug, 2024

Overall Rating

4.6/5

based on 11 reviews

Rating distribution

5 (45.5%)

2 (18.2%)

1 (9.1%)

2 (18.2%)

Category Ratings

4.5

Company culture

4.5

Job security

4.5

Work satisfaction

4.0

Salary

3.9

Work-life balance

3.6

Skill development

3.5

Promotions

What employees say about FirstCry?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

50% employees reported

Strict (10am - 7pm)

30% employees reported

No travel

83% employees reported

View more detailed insights

Gender based rating

5.0

Rated by Women

3 reviews

4.1

Rated by Men

8 reviews

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11 reviews found

Sort by: Popular

Customer Consultant in Pune

Full Time

Customer Success, Service & Operations - Other Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

3.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 29 Aug 2024

Likes

Iam very happy in this company working as Employee

Salary - Good
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent

Dislikes

Customer Consultant in Pune

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 17 Jul 2024

Likes

Good work culture and best company

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing to say everything is good

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Customer Consultant in Pune

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 16 Mar 2023

Likes

Every thing was appropriate

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Everything was properly manager so there was nothing as dislike

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Consultant in Pune

Full Time

Retail & B2C Sales Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

1.0

Skill development

1.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 05 Dec 2023

Likes

On time week off

Dislikes

Bossy culture No value for employees Regretful work

Skill development - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad

Customer Consultant in Pune

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 May 2022

Likes

Inwarment and management it's to good.... Excellent company

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing..

Work Details

I was working 3 year... it's very good company

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Consultant in Pune

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

3.0

Promotions

2.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 24 Feb 2021

Likes

Was work with firstcry and it was a great experience . Manager is very supportive if you are nice to them. My manager is very helpful. But they hire new TL he is doing politics every time giving warning letters for break exceed and late login

Dislikes

Don’t give warning letter for small things like break exceeding and late login

Salary - Bad
Skill development - Bad
Job security - Bad
Work satisfaction - Poor
Company culture - Poor

Work Details

Morning 10 to 7 shift in pune location and in a month 2nd week and 4th week Saturday Sunday fixed off

Work days: Monday to Saturday (Strict Timings)

Customer Consultant in Pune

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 06 Oct 2020

Likes

Good company ....

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Good

Work timings: Strict Timings

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about FirstCry.

Customer Consultant in Pune

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 30 Jul 2019

Likes

none

Dislikes

lot to say. not worth for hard working employee, full of false promise, no job security, people with self respect do not go.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad

Work Details

Customer service

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Customer Consultant in Pune

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 27 Mar 2018

Likes

Career development

Skill development - Excellent
Job security - Good
Promotions - Good
Company culture - Good
Work-life balance - Good

Dislikes

Job training, politics

Customer Consultant in Pune

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

2.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 20 Sep 2017

Likes

Teammates are good also job security was there.

Work-life balance - Good

Dislikes

No career growth, no job training so no innovation and work environment. Monotonous job.

Skill development - Poor
Promotions - Bad
Work satisfaction - Bad

Work Details

Boarnig

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Consultant in Pune

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

2.0

Skill development

3.0

Job security

3.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 08 Mar 2018

Likes

This company pays your salary on time

Dislikes

No cafeteria, no recreation facility.

Skill development - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Very hectic

Work days: Monday to Saturday (Strict Timings)

Top trending discussions

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Interview Tips & Stories

2w (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..

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FirstCry Pune Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 11 FirstCry reviews submitted by FirstCry employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if FirstCry is the right company for you. 50% of employees reported the wo...Read more