Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Flipkart Team. If you also belong to the team, you can get access from here

Flipkart Verified Tick

Compare button icon Compare button icon Compare
4.0

based on 10.3k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

zig zag pattern zig zag pattern
Filter reviews by

Flipkart Customer Care Executive Reviews

based on 89 reviews
Updated 9 Dec, 2024

Overall Rating

3.9/5
How AmbitionBox ratings work?

Category Ratings

3.9

Skill development

3.8

Company culture

3.7

Work Satisfaction

3.7

Work-Life balance

3.6

Salary & Benefits

3.5

Promotions/Appraisal

3.5

Job Security

Top Mentions in Flipkart Customer Care Executive Reviews

89 reviews found

Sort by: Popular

Similar companies for Customer Care Executive

View All
Amazon Reviews
4.4
 • 259 Reviews
Snapdeal Reviews
5.0
 • 7 Reviews
Myntra Reviews
3.5
 • 21 Reviews
Tata CLiQ Reviews
1.8
 • 4 Reviews
BigBasket Reviews
2.5
 • 12 Reviews
Indiamart Intermesh Reviews
3.9
 • 13 Reviews
JustDial Reviews
3.6
 • 36 Reviews
PolicyBazaar Reviews
3.5
 • 13 Reviews
Zomato Reviews
3.6
 • 25 Reviews
Matrimony.com Reviews
3.9
 • 17 Reviews
View more

View More

Top Flipkart Customer Care Executive Interview Questions

Q1. What do you know about online shopping
View answer (1)
Q2. What is the gud service?
View answer (1)
Q3. What is customer service
View answer (1)
Q4. Work place in gud service
View answer (1)
Logo
You are reading trusted reviews. Keep reading to find out more about Flipkart.

Discover interview dos and don'ts from real experiences

People also ask about Flipkart's Customer Care Executives

Is Flipkart a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 89 employee reviews, it's clear that most customer care executives have an average experience working at Flipkart. Skill development holds the highest rating at 3.9, while job security is rated the lowest amongst all factors at 3.5. Read reviews about skill development and job security on AmbitionBox.
Does Flipkart pay their Customer Care Executives well?
According to AmbitionBox reviews, Flipkart customer care executives rate their salary and benefits at 3.6 out of 5, based on 89 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Flipkart's customer care executives salaries here and to read reviews specifically about salary and benefits at Flipkart for customer care executives, click here.
How is the work culture at Flipkart for Customer Care Executives?
Work culture at Flipkart for customer care executives is rated 3.8 out of 5 by 89 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Flipkart for customer care executives, click here.
How is the job security at Flipkart for Customer Care Executives?
Based on 89 reviews on AmbitionBox, Flipkart's customer care executives rate job security at 3.5 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Flipkart for customer care executives, click here.

Tell us how to improve this page.

Gender Based Ratings for Flipkart Customer Care Executive

based on 81 reviews
3.9
Rated by 33 Women

Rated 4.0 for Skill Development and 3.8 for Company Culture

women
3.9
Rated by 48 Men

Rated 3.9 for Company Culture and 3.9 for Skill Development

men

Working Days for Flipkart Customer Care Executive

based on 89 reviews
Monday to Saturday
42%
Rotational Shift
40%
Monday to Friday
12%
Alternate Saturday off
3%
Other
3%

Work Timings for Flipkart Customer Care Executive

based on 89 reviews
Flexible timing
Strict (9am - 6pm)
Strict (9am - 5pm)
68%
10%
4%
18% employees reported other strict timings

Shift Timings for Flipkart Customer Care Executive

based on 89 reviews
Day shift
Night shift
94%
6%

Business Travel for Flipkart Customer Care Executive

based on 89 reviews
No travel
72%
Within city
18%
Within country
8%
International travel
2%
Flipkart Customer Care Executive Salary
based on 303 salaries
₹0.7 L/yr - ₹5 L/yr
6% less than the average Customer Care Executive Salary in India
View more details
retirement
Retirement benefits
2 total responses
cab
Office cab/shuttle
2 total responses
joining
Joining bonus
2 total responses
onsite
International/On-site exposure
2 total responses
+26 more benefits
Compare Flipkart with

Amazon

4.1
Compare

Myntra

4.0
Compare

Snapdeal

3.9
Compare

Meesho

3.7
Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary
write
Rate your company