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4.0

based on 10.4k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Flipkart Customer Care Executive Reviews

based on 91 reviews
Updated 17 Jan, 2025

Overall Rating

3.9/5
How AmbitionBox ratings work?

Category Ratings

4.0

Skill development

3.9

Company culture

3.7

Work Satisfaction

3.7

Work-Life balance

3.6

Salary & Benefits

3.5

Promotions/Appraisal

3.5

Job Security

Top Mentions in Flipkart Customer Care Executive Reviews

91 reviews found

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Top Flipkart Customer Care Executive Interview Questions

Q1. What do you know about online shopping
Q2. What is the gud service?
Q3. What is customer service
Q4. Work place in gud service
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Discover interview dos and don'ts from real experiences

People also ask about Flipkart's Customer Care Executives

Is Flipkart a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 91 employee reviews, it's clear that most customer care executives have an average experience working at Flipkart. Skill development holds the highest rating at 4.0, while job security is rated the lowest amongst all factors at 3.5. Read reviews about skill development and job security on AmbitionBox.
Does Flipkart pay their Customer Care Executives well?
According to AmbitionBox reviews, Flipkart customer care executives rate their salary and benefits at 3.6 out of 5, based on 91 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Flipkart's customer care executives salaries here and to read reviews specifically about salary and benefits at Flipkart for customer care executives, click here.
How is the work culture at Flipkart for Customer Care Executives?
Work culture at Flipkart for customer care executives is rated 3.9 out of 5 by 91 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Flipkart for customer care executives, click here.
How is the job security at Flipkart for Customer Care Executives?
Based on 91 reviews on AmbitionBox, Flipkart's customer care executives rate job security at 3.5 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Flipkart for customer care executives, click here.
Is work from home available to Customer Care Executives at Flipkart?
According to AmbitionBox, 76% of Flipkart's customer care executives work from home permanently, 8% work from the office, and 16% follow a hybrid model, based on 12 reviews in the last 6 months. This reflects a flexible approach to work arrangements. To read reviews specifically about work-life balance at Flipkart for customer care executives, click here.

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Work Policy for Flipkart Customer Care Executive

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Workplace policy may vary based on Department, Designation and Location.

based on 12 reviews in last 6 months

Permanent work from home

Permanent work from home

76%
Hybrid

Hybrid

16%

3 days/week from office

16%

Work from office

Work from office

8%

Gender Based Ratings for Flipkart Customer Care Executive

based on 83 reviews
3.9
Rated by 34 Women

Rated 4.0 for Skill Development and 3.8 for Work-Life Balance

women
3.9
Rated by 49 Men

Rated 3.9 for Company Culture and 3.9 for Skill Development

men

Working Days for Flipkart Customer Care Executive

based on 91 reviews
Rotational Shift
42%
Monday to Saturday
41%
Monday to Friday
11%
Alternate Saturday off
3%
Other
3%

Work Timings for Flipkart Customer Care Executive

based on 91 reviews
Flexible timing
Strict (9am - 6pm)
Strict (9am - 5pm)
68%
10%
4%
18% employees reported other strict timings

Shift Timings for Flipkart Customer Care Executive

based on 91 reviews
Day shift
Night shift
94%
6%

Business Travel for Flipkart Customer Care Executive

based on 91 reviews
No travel
72%
Within city
18%
Within country
8%
International travel
2%
Flipkart Customer Care Executive Salary
based on 308 salaries
₹0.7 L/yr - ₹5 L/yr
6% less than the average Customer Care Executive Salary in India
View more details
retirement
Retirement benefits
2 total responses
cab
Office cab/shuttle
2 total responses
joining
Joining bonus
2 total responses
onsite
International/On-site exposure
2 total responses
+26 more benefits
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