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Flipkart Customer Care Executive Reviews

Updated 5 Mar, 2025
Overall Rating
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3.9/5
based on 95 reviews

Rating distribution

Category Ratings

3.9

Company culture

3.9

Skill development

3.7

Work-life balance

3.7

Work satisfaction

3.6

Salary

3.5

Job security

3.5

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What employees say about Flipkart?

Insights from employee reviews on AmbitionBox

Workplace insights

Permanent work from home

Permanent work from home

82% employees reported

Rotational Shift

Rotational Shift

41% employees reported

Flexible timing

Flexible timing

66% employees reported

No travel

No travel

73% employees reported

Gender based rating

3.8
female

Rated by Women

37 reviews

4.0
male

Rated by Men

50 reviews

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Top Mentions in Flipkart Customer Care Executive Reviews

95 reviews found

Sort by: Popular

Top Flipkart Customer Care Executive Interview Questions

Q1. What do you know about online shopping
Q2. What is the gud service?
Q3. What is customer service
Q4. Work place in gud service

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People also ask about Flipkart's Customer Care Executives

Is Flipkart a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 95 employee reviews, it's clear that most customer care executives have an average experience working at Flipkart. Company culture holds the highest rating at 3.9, while job security is rated the lowest amongst all factors at 3.5.
Does Flipkart pay their Customer Care Executives well?
According to AmbitionBox reviews, Flipkart customer care executives rate their salary and benefits at 3.6 out of 5, based on 95 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Flipkart's customer care executives salaries here and to read reviews specifically about salary and benefits at Flipkart for customer care executives, click here .
How is the work culture at Flipkart for Customer Care Executives?
Work culture at Flipkart for customer care executives is rated 3.9 out of 5 by 95 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.
How is the job security at Flipkart for Customer Care Executives?
Based on 95 reviews on AmbitionBox, Flipkart's customer care executives rate job security at 3.5 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Flipkart.
Is work from home available to Customer Care Executives at Flipkart?
According to AmbitionBox, 82% of Flipkart's customer care executives work from home permanently, 18% work from the office, and undefined% follow a hybrid model, based on 11 reviews in the last 6 months. This reflects a flexible approach to work arrangements. To read reviews specifically about work-life balance, click here.

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Flipkart Customer Care Executive Salary
based on 331 salaries
₹1 L/yr - ₹4.8 L/yr
7% less than the average Customer Care Executive Salary in India
View more details
retirement
Retirement benefits
2 total responses
cab
Office cab/shuttle
2 total responses
joining
Joining bonus
2 total responses
onsite
International/On-site exposure
2 total responses
+26 more benefits
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