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Engaged Employer

Flipkart

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3.9

based on 11k Reviews

Video summary

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Internet/Product Company - 2024

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Flipkart Customer Care Executive Indore Reviews

Updated 18 Jan, 2024

Overall Rating

2.6/5

based on 5 reviews

Rating distribution

2 (40.0%)

0 (0%)

1 (20.0%)

0 (0%)

2 (40.0%)

Category Ratings

2.6

Work-life balance

2.5

Company culture

1.8

Job security

1.8

Salary

1.8

Skill development

1.8

Promotions

1.8

Work satisfaction

What employees say about Flipkart?

Insights from employee reviews on AmbitionBox

Workplace insights

Within city

50% employees reported

View more detailed insights

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5 reviews found

Sort by: Popular

Customer Care Executive in Indore

Full Time

Customer Success, Service & Operations - Other Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

2.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 18 Jan 2024

Likes

Average

Dislikes

Opportunity is not available

Salary - Poor
Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Poor

Customer Care Executive in Indore

Operations Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 27 May 2022

Likes

Really not like working with Flipkart First thing service to the customer provided by Flipkart is very dissatisfied and very disappointed for which customers are also not happy with services only we all are as a executive make a friendly and polite nature by which they give csat and good ratings...

Dislikes

Salary is very low not any growth and safe career in Flipkart not any security even customers are also not happy not having good services to CX and I have many points in which Flipkart company all departments process isn't up to the Mark

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Very bad i have explained already in detail

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Indore

Support Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 01 Apr 2019

Likes

It was a great experience to work in a company that provide a good environment for work and I got to learn many things and got many friends also. Overall I have spent a good time.

Skill development - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Non

Work Details

Working in a flipkart was very good that was a time to time job no neet to work extra and also their was the option for overtime and incentive to earn more. And also having the option to fill IGP to grow on the position

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Indore

Customer Care Executive Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

2.0

Company culture

5.0

Work-life balance

posted on 04 Oct 2019

Likes

Yeah,Surely. The Company is having a great environment as well as poor but in reality, I love the fact that they are very disciplined in matter of salaries.

Skill development - Good
Job security - Good
Work-life balance - Excellent

Dislikes

The work-load is very high and tasks become repetitive with time. There is no work-life balance. You might feel lost in the crowd, and it is hard to feel the impact of your contribution to such a huge company. And also the compensation is decent, but growth is too much slow.

Company culture - Poor

Work Details

We have a work to understand the customer's concern and then let them believe that we'll solve his/her issue. but practically we're just making them fools.

Work related travel: This job involves Travel Within City.

Customer Care Executive in Indore

Production Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 08 Jan 2022

Likes

lots of new learning environments I faced there. and I have learned why I should remove my weakness.

Dislikes

the company was forcing their employee to do one day resign so that they can earn some money from their worker.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

good

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

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Top trending discussions

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I have below 2 offers. which one to join. Need some guidance. 1. Luxoft - 32 fixed lpa. WFH. 1 lac joining bonus. 2. TCS - 31 fixed . over all ctc - 36. no WFH. 2 lac joining bonus (temporarily hybrid 3 days in client location which is near to my place till the time assigned to same project)

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Flipkart Indore Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 5 Flipkart reviews submitted by Flipkart employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Flipkart is the right company for you.