Swiggy Customer Care Executive Reviews by 20+ Employees | Rated 4.1/5

What employees say about Swiggy?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

47% employees reported

Flexible timing

75% employees reported

No travel

83% employees reported

View more detailed insights

Gender based rating

4.7

Rated by Women

9 reviews

3.7

Rated by Men

15 reviews

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25 reviews found

Sort by: Popular

Customer Care Executive in Bangalore / Bengaluru

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 15 Oct 2024

Likes

Excellent cab facility

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Too many chats at a time

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Bangalore / Bengaluru

Full Time

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

2.0

Job security

3.0

Promotions

2.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 20 Jun 2024

Likes

Perks and benefits

Salary - Good
Skill development - Excellent
Company culture - Good

Dislikes

No job security

Job security - Poor
Work satisfaction - Poor

What people are saying about Swiggy

View All

a software engineer level 1

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Swiggy Referrral

Can someone refer me at Swiggy for Data Scientist - 1 Position (ID: 18221) ?

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Customer Care Executive in Noida

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 16 Oct 2023

Likes

I like Tod o the work with swiggy because it was my first job and I had learnt a lot.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Sallary was less

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Kolkata

Full Time

Sales Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 22 Dec 2022

Likes

It's flexible

Skill development - Good
Job security - Good
Company culture - Good

Dislikes

Sometimes it just get messy with the extra pressure from work

Promotions - Poor

Work Details

Work policy: Some employee work from home while some go offline

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Care Executive in Mohali

Full Time

Customer care Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

2.0

Job security

1.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 17 Apr 2023

Likes

Staff, infrastructure, hygiene, location

Dislikes

equipment, cafeteria food , Chairs tables etc

Salary - Poor
Job security - Poor
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Hubli

Full Time

Customer Support Service Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

5.0

Job security

5.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 08 Jun 2022

Likes

Our batchmates were awesome

Job security - Excellent
Promotions - Excellent

Dislikes

Worst company where I have worked in swiggy process with worst peoples

Salary - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Swiggy is all okay from his side but the swiggy organisation peoples are diggers

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employee Benefits

Imagica jayenge tu mera muh me legaa paani me this kind of benefits and facilities they used to provide us

You are reading trusted reviews. Keep reading to find out more about Swiggy.

Customer Care Executive in Bangalore / Bengaluru

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 20 Apr 2022

Likes

Work culture

Salary - Excellent

Dislikes

No growth

Job security - Bad
Promotions - Bad

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Customer Care Executive in Bangalore Rural

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 10 Nov 2021

Likes

Workspace

Dislikes

No security for job, No benefits

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor

Work Details

Good

Customer Care Executive in Abids

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 06 Feb 2023

Likes

Everyone is supportive and i like every thing in that organisation i would like to say thanks for giving me a wonderful opportunity thanks ananth sir i miss you soo much

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Everything is good 👍

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive (working remotely)

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 25 Jan 2023

Likes

Smooth dealings with riders of swiggy.

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Some riders talk rudely in Swiggy.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Bangalore / Bengaluru

Part Time

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 14 Mar 2023

Likes

The food

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Too much food

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Care Executive (working remotely)

Part Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Jun 2023

Likes

Nice

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No I don't like

Work Details

Work days: Monday to Friday (Flexible Timings)

Customer Care Executive (working remotely)

Booking Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 23 Oct 2022

Likes

I like very properly packing food. Tast is best

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

I don't know. Swiggy very confused

Work Details

Work days: Monday to Friday (Flexible Timings)

Customer Care Executive (working remotely)

Customer Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 12 Jul 2022

Likes

Good communication skills with swiggy good work for all over opportunity

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive (working remotely)

Full Time

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 01 Jan 2023

Likes

to know how to handle customer

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

shift timings

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Hyderabad / Secunderabad

Business Process Outsourcing Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 20 Sep 2021

Likes

It is waste of time and our life management are very lazy

Dislikes

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Care Executive in Gurgaon / Gurugram

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 18 Sep 2021

Likes

Very nice to work with swiggy as it was an On contractual based work but its was very nice time spent with swiggy learning was Awesome

Skill development - Excellent
Job security - Good
Work satisfaction - Good
Work-life balance - Good

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Bangalore / Bengaluru

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 09 Aug 2021

Likes

Good work environment. The salary are the best for the employees. They have cafeteria and gaming arcade fot chilling. And in 3 months there will be a team outing

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Sometimes the team leaders would force u to bend u r back and and work for them till they get success

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Bangalore / Bengaluru

OMT Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

3.0

Job security

2.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 06 Jan 2022

Likes

Work-life

Skill development - Excellent
Work satisfaction - Good
Company culture - Good

Dislikes

Job security, Career Growth

Promotions - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 25 Swiggy reviews submitted by Swiggy employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Swiggy is the right company for you. 47% of employees reported the working ...Read more

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