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Swiggy

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3.8

based on 4.1k Reviews

Video summary

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Swiggy Customer Care Executive Bangalore / Bengaluru Reviews

Updated 15 Oct, 2024

Overall Rating

4.3/5

based on 10 reviews

Rating distribution

5 (50.0%)

3 (30.0%)

2 (20.0%)

0 (0%)

Category Ratings

4.6

Skill development

4.3

Salary

4.1

Company culture

3.6

Work-life balance

3.3

Promotions

3.2

Work satisfaction

2.8

Job security

What employees say about Swiggy?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

66% employees reported

Flexible timing

57% employees reported

No travel

86% employees reported

View more detailed insights

Gender based rating

4.8

Rated by Women

3 reviews

4.1

Rated by Men

6 reviews

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10 reviews found

Sort by: Popular

Customer Care Executive in Bangalore / Bengaluru

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 15 Oct 2024

Likes

Excellent cab facility

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Too many chats at a time

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Bangalore / Bengaluru

Full Time

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

2.0

Job security

3.0

Promotions

2.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 20 Jun 2024

Likes

Perks and benefits

Salary - Good
Skill development - Excellent
Company culture - Good

Dislikes

No job security

Job security - Poor
Work satisfaction - Poor

Customer Care Executive in Bangalore / Bengaluru

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 20 Apr 2022

Likes

Work culture

Salary - Excellent

Dislikes

No growth

Job security - Bad
Promotions - Bad

Customer Care Executive in Bangalore / Bengaluru

Part Time

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 14 Mar 2023

Likes

The food

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Too much food

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Care Executive in Bangalore / Bengaluru

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 09 Aug 2021

Likes

Good work environment. The salary are the best for the employees. They have cafeteria and gaming arcade fot chilling. And in 3 months there will be a team outing

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Sometimes the team leaders would force u to bend u r back and and work for them till they get success

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Bangalore / Bengaluru

OMT Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

3.0

Job security

2.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 06 Jan 2022

Likes

Work-life

Skill development - Excellent
Work satisfaction - Good
Company culture - Good

Dislikes

Job security, Career Growth

Promotions - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Bangalore / Bengaluru

Retail & B2C Sales Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

1.0

Job security

3.0

Promotions

2.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 20 Aug 2020

Likes

Better

Dislikes

Job security - Bad
Work satisfaction - Poor
Company culture - Poor

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Swiggy.

Customer Care Executive in Bangalore / Bengaluru

Swiggy super Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

2.0

Skill development

3.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 10 Jan 2019

Likes

Pay was good

Dislikes

HR people do not know how to process or calculate salary. Lot of miscommunication between internal teams because of which the employees have to go through all salary related problems

Skill development - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor

Discover interview dos and don'ts from real experiences

Customer Care Executive in Bangalore / Bengaluru

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 Jul 2018

Likes

Work security is good

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

I don't like to work in shift 5_2

Work Details

Its good

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Care Executive in Bangalore / Bengaluru

Customer Support Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

2.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 14 Mar 2020

Likes

Learning skills

Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Split shift

Job security - Poor

Work Details

Good

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Return to all reviews

Top trending discussions

View All

From PIP to Promotion – The Greatest Jugaad Story Ever!

Hey, AB fam, PIP = Corporate death sentence. I was there too🥲—panicking, checking Naukri every 5 minutes, watching Bhagavad Gita reels at 2 AM. Priya Ma’am, my boss, had lost faith in me. Friends said, "Bro, PIP se promotion tak koi nahi jaata." But I refused to go down. My Survival Jugaad? Chai Pe Charcha – Timed my tea breaks with hers. "Ma’am, elaichi daalni chahiye thi." Next day? She agreed. Trst unlocked. In meetings, I nodded like a bobblehead. "Ma’am, truly visionary! Aap to corporate Rani Lakshmi Bai ho!" Smiles = Achieved.. Emotional Connect – She loved dogs. I updated my DP with one. "Ma’am, my dog wakes me up for meetings!" Bond = Secured.😉 The Final Jugaad – She looked stressed. "Ma’am, even Dhoni takes a break!" She smiled. Game over. After a few months "Congrats on your Promotion!" Moral? Hard work is good. Smart work is better. But jugaad? Boss, that’s the best! Got a crazier PIP escape? Drop it below! 😂👇

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Swiggy Bangalore / Bengaluru Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 10 Swiggy reviews submitted by Swiggy employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Swiggy is the right company for you. 66% of employees reported the working ...Read more