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Groupon
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Common question about yourself and work experience
General knowledge
Business knowledge
Leadership skills
I applied via Referral and was interviewed before Feb 2022. There were 2 interview rounds.
To make team members listen, establish clear communication, lead by example, provide support and recognition, and foster a positive team culture.
Establish clear communication channels and expectations
Lead by example and demonstrate active listening
Provide support and guidance to team members
Recognize and appreciate team members' contributions
Foster a positive team culture through open communication and collaboration
I applied via Naukri.com and was interviewed before Mar 2021. There was 1 interview round.
I applied via Recruitment Consultant and was interviewed in Oct 2020. There was 1 interview round.
I applied via Naukri.com and was interviewed in Sep 2019. There were 4 interview rounds.
To increase business, focus on customer satisfaction, expand marketing efforts, and offer promotions.
Improve customer service to increase customer satisfaction and loyalty
Expand marketing efforts through social media, email marketing, and targeted advertising
Offer promotions such as discounts, referral programs, and loyalty rewards
Analyze market trends and adjust business strategies accordingly
Collaborate with other bu...
I applied via Walk-in and was interviewed before Nov 2020. There were 3 interview rounds.
I appeared for an interview before Dec 2021.
Group discussion, asked to select a topic and spaek for 15 mins
I applied via LinkedIn and was interviewed before Jun 2021. There were 4 interview rounds.
General knowledge about logistics
Logistics how to manage team
These are acronyms related to supply chain management and transportation.
Logistics - the process of planning, implementing, and controlling the movement of goods from point of origin to point of consumption
LM - Logistics Manager, responsible for overseeing the logistics process
FM - Freight Manager, responsible for managing the transportation of goods
TMS - Transportation Management System, software used to manage transp...
based on 2 interviews
Interview experience
based on 6 reviews
Rating in categories
Customer Service Representative
232
salaries
| ₹2.5 L/yr - ₹5.2 L/yr |
Customer Service Executive
122
salaries
| ₹2.3 L/yr - ₹4.5 L/yr |
Customer Support Representative
82
salaries
| ₹2.5 L/yr - ₹4.5 L/yr |
Customer Support Executive
78
salaries
| ₹2.4 L/yr - ₹4.8 L/yr |
Senior Customer Service Representative
71
salaries
| ₹3.2 L/yr - ₹6 L/yr |
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