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Groupon
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Common question about yourself and work experience
General knowledge
Business knowledge
Leadership skills
I applied via Referral and was interviewed before Feb 2022. There were 2 interview rounds.
To make team members listen, establish clear communication, lead by example, provide support and recognition, and foster a positive team culture.
Establish clear communication channels and expectations
Lead by example and demonstrate active listening
Provide support and guidance to team members
Recognize and appreciate team members' contributions
Foster a positive team culture through open communication and collaboration
I applied via Naukri.com and was interviewed before Mar 2021. There was 1 interview round.
I applied via Recruitment Consultant and was interviewed in Oct 2020. There was 1 interview round.
To improve business, my team and I would focus on increasing efficiency and customer satisfaction.
Streamline processes to reduce waste and increase productivity
Implement customer feedback system to address concerns and improve satisfaction
Invest in employee training and development to enhance skills and knowledge
Explore new markets and opportunities for growth
Collaborate with other departments and teams to share ideas
I handle my team by setting clear expectations, providing support and feedback, and fostering a positive team culture.
Establish clear goals and expectations for each team member
Provide regular feedback and support to help team members improve
Encourage open communication and collaboration within the team
Recognize and reward team members for their contributions
Lead by example and foster a positive team culture
Address any...
I applied via Naukri.com and was interviewed in Sep 2019. There were 4 interview rounds.
To increase business, focus on customer satisfaction, expand marketing efforts, and offer promotions.
Improve customer service to increase customer satisfaction and loyalty
Expand marketing efforts through social media, email marketing, and targeted advertising
Offer promotions such as discounts, referral programs, and loyalty rewards
Analyze market trends and adjust business strategies accordingly
Collaborate with other bu...
I applied via Walk-in
I have done B.Com from University of kota
Customer centric questions
Angry customers/ Unreasonable hospitality
I applied via Referral and was interviewed before Apr 2023. There were 3 interview rounds.
based on 2 interviews
Interview experience
based on 6 reviews
Rating in categories
Customer Service Representative
231
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| ₹0 L/yr - ₹0 L/yr |
Customer Service Executive
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Customer Support Executive
78
salaries
| ₹0 L/yr - ₹0 L/yr |
Customer Support Representative
72
salaries
| ₹0 L/yr - ₹0 L/yr |
Senior Customer Service Representative
71
salaries
| ₹0 L/yr - ₹0 L/yr |
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