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Groupon Customer Support Associate Interview Questions and Answers
Groupon Customer Support Associate Interview Experiences
2 interviews found
Muhammed azhar
Selected
I applied via Referral and was interviewed before Jun 2023. There were 4 interview rounds.
Asked about the advantages and disadvantages of online shopping
Language proficiency and other aptitude
(1 Question)
- Q1. Basic questions related to cs and previous roles and responsibilities
(1 Question)
- Q1. Salary discussions and further procedures
dinesh kumar
Aptitude includes time and distance 30 minutes
General topics for 15 minutes
(2 Questions)
- Q1. Previous experiences
- Q2. Experience about the customer satisfaction
- Ans.
I have extensive experience in ensuring customer satisfaction through effective communication and problem-solving.
Utilizing active listening skills to understand customer needs and concerns
Offering personalized solutions to address customer issues
Following up with customers to ensure their satisfaction
Handling escalated situations with empathy and professionalism
Top trending discussions
Interview questions from similar companies
Anonymous
(2 Questions)
- Q1. Introduction yourself
- Q2. Why Smart phone is important
- Ans.
Smartphones are important for communication, productivity, entertainment, and access to information.
Communication: Allows users to stay connected through calls, texts, emails, and social media.
Productivity: Enables users to manage tasks, schedules, and work on the go.
Entertainment: Provides access to games, music, videos, and social media platforms.
Access to information: Allows users to browse the internet, access news...
Selected
I applied via Company Website and was interviewed in Jul 2023. There were 3 interview rounds.
Basic questions and some grammatical type questions are also there ....
(1 Question)
- Q1. Why you need job ? What is your education qualification in college? Experience in this field
Interview Preparation Tips
- Grammatical
I applied via Company Website and was interviewed in Jun 2024. There were 2 interview rounds.
Group discussion, or GD, is used by companies, universities, and other organizations to evaluate a candidate’s soft skills. The GD evaluates a candidate’s skills, such as interaction, time management, authoritativeness, critical thinking, intuition, listening skills, etc.
(7 Questions)
- Q1. What scripting language do you know?
- Ans.
I am proficient in JavaScript, Python, and Ruby scripting languages.
JavaScript is commonly used for web development and can be used for both client-side and server-side scripting.
Python is known for its simplicity and readability, making it a popular choice for scripting and automation tasks.
Ruby is often used for web development and automation, with a focus on developer productivity.
- Q2. What tools have you used to manage a remote team?
- Ans.
I have used tools like Slack, Zoom, Trello, and Google Docs to manage a remote team effectively.
Slack for communication and quick updates
Zoom for virtual meetings and video calls
Trello for task management and tracking progress
Google Docs for collaborative document editing
- Q3. What programming languages do you know?
- Ans.
I am proficient in Java, Python, and SQL.
Java
Python
SQL
- Q4. What is your strengths ?
- Q5. How did you get this interview?
- Q6. When was this interview?
- Q7. How difficult was the interview?
Interview Preparation Tips
- Your carrer goal
I applied via Walk-in and was interviewed in Mar 2024. There were 2 interview rounds.
There was topic given for group discussion with a time limit of 10 mins
(2 Questions)
- Q1. I was not able to attend it
- Q2. I was not selected for next round
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed in Mar 2024. There was 1 interview round.
(1 Question)
- Q1. Tell me about your self
Customer Relationship Manager Interview Questions & Answers
Udaan
Saurabh Singh
posted on 14 Jan 2024
Selected
I applied via Approached by Company and was interviewed in Dec 2023. There were 2 interview rounds.
Business related questions
(1 Question)
- Q1. Parsal inquiry and last company activity
I applied via Campus Placement and was interviewed in Jun 2021. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. Tell me about yourself.
- Q2. Situation based questions
Interview Preparation Tips
I applied via Monster and was interviewed in Dec 2024. There were 4 interview rounds.
(4 Questions)
- Q1. Self introduction
- Ans.
My self ruksar born and bought up in Bangalore
- Q2. Self introduction
- Ans.
Myself Rukhsar born and water in Bangalore
- Q3. Personal details
- Ans.
I have completed my degree
- Q4. Personal details
- Ans.
I have completed my PU
(3 Questions)
- Q1. Education family background
- Ans.
My mother name Sajida she house wife' My father name sarvar his atou driver and I hv Inder brother
- Q2. Education family background
- Ans.
My father name sir sarvar pasha he is auto driver my mother name Sajida she is housewife I have one brother
- Q3. Personal information
(2 Questions)
- Q1. Story reading and writing
- Q2. Graping information
(2 Questions)
- Q1. Code Speed type
- Ans.
Code Speed type question
Understand the requirements of the code speed type
Analyze the code and identify any errors or inefficiencies
Optimize the code for faster execution
Test the code to ensure it meets the speed requirements
- Q2. Having good attitude
Interview Preparation Tips
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Groupon Customer Support Associate Interview Process
based on 2 interviews
Interview experience
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