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Groupon Customer Support Associate Interview Questions and Answers

Updated 14 Jun 2024

Groupon Customer Support Associate Interview Experiences

2 interviews found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jun 2023. There were 4 interview rounds.

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-

Customer Support Associate Interview Questions Asked at Other Companies

Q1. How can you tackle your customer in real time scenario?
Q2. How would you handle an irated CX and what is the meaning of emot ... read more
asked in Accenture
Q3. What basic troubleshooting will you try if you are facing issues ... read more
Q4. How would you handle an angry customer?
asked in Accenture
Q5. What is safe made available in Android devices, how does it work?

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Jul 2023. There were 3 interview rounds.

Interview Preparation Tips

Topics to prepare for Meesho Customer Support Associate interview:
  • Grammatical
Interview preparation tips for other job seekers - Please do hard work with some what of knowledge based on your education qualification?
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-

I applied via Walk-in and was interviewed before Feb 2020. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. There are many questions which has been asked from me while giving interview in zomato as customer care executive. Some of them are :- Q1 This question will asked by any organization which is tell me abou...
  • Q2. Q2 They will give you one page and one topic then you have to write on that topic arount 150 Words to check your typing skills. Q3 Then you have to do typing test the minimum typing speed should be 30...

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview is long but it very easy . Main thing is mocktest learn all the things in training and then you can join the company easily.

Interview Questionnaire 

2 Questions

  • Q1. What is your expected salary??
  • Q2. My expected salary lies around the experience and current market value .

I applied via Recruitment Consultant and was interviewed in Aug 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tellme about yourself and How long you will stay if we hire you??

Interview Preparation Tips

Interview preparation tips for other job seekers - They look for genuine reason and how confident we are.nothing much complicated.
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via AmbitionBox and was interviewed before May 2023. There was 1 interview round.

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Dec 2021. There were 4 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - All the process will be done on same day, for me it took 4hrs
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Dec 2022. There were 2 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - I have good experience in customer service need to work in same work
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Groupon Interview FAQs

How many rounds are there in Groupon Customer Support Associate interview?
Groupon interview process usually has 4 rounds. The most common rounds in the Groupon interview process are Aptitude Test, Group Discussion and One-on-one Round.

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Groupon Customer Support Associate Interview Process

based on 2 interviews

Interview experience

4
  
Good
View more

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Groupon Customer Support Associate Salary
based on 6 salaries
₹3 L/yr - ₹4.2 L/yr
26% more than the average Customer Support Associate Salary in India
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