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Swiggy Customer Care Executive Interview Questions and Answers
Swiggy Customer Care Executive Interview Experiences
3 interviews found
Anonymous
I applied via Monster and was interviewed in Dec 2024. There were 4 interview rounds.
(4 Questions)
- Q1. Self introduction
- Ans.
My self ruksar born and bought up in Bangalore
- Q2. Self introduction
- Ans.
Myself Rukhsar born and water in Bangalore
- Q3. Personal details
- Ans.
I have completed my degree
- Q4. Personal details
- Ans.
I have completed my PU
(3 Questions)
- Q1. Education family background
- Ans.
My mother name Sajida she house wife' My father name sarvar his atou driver and I hv Inder brother
- Q2. Education family background
- Ans.
My father name sir sarvar pasha he is auto driver my mother name Sajida she is housewife I have one brother
- Q3. Personal information
(2 Questions)
- Q1. Story reading and writing
- Q2. Graping information
(2 Questions)
- Q1. Code Speed type
- Ans.
Code Speed type question
Understand the requirements of the code speed type
Analyze the code and identify any errors or inefficiencies
Optimize the code for faster execution
Test the code to ensure it meets the speed requirements
- Q2. Having good attitude
Interview Preparation Tips
(2 Questions)
- Q1. Non voice experience
- Ans.
I have 2 years of experience working in a non-voice customer support role for an e-commerce company.
Handled customer queries and issues through email and chat support
Provided product information, resolved complaints, and processed orders
Maintained high customer satisfaction ratings through prompt and accurate responses
- Q2. Written English
Interview Preparation Tips
I applied via Company Website and was interviewed before Jan 2023. There were 2 interview rounds.
Firstly i got call from random number, as you guys get also .
She is Niti Mam HR and we do the conversation. It goes well.
Second and Third Round Taken by Manager and Associates Team Member.
They Give me the task, and i have to perform according to the situation.
The interview goes very well and Easy and They all are good,
One thing more is that they give you the full time to speak and they here you and very supportive,
As I say for the last time.........
Now I'm On the way where i have to reach.
Thanks
When it comes to screening, our philosophy is to learn and educate at the same time. With better mutual context, come better quality discussions. So we generally start off with an elevated view of the platform and then zoom in based on your areas of interest or excitement into our world.
Interview Preparation Tips
What people are saying about Swiggy
Interview questions from similar companies
Rishaan A
Interview Questionnaire
8 Questions
- Q1. H.R speaks with you and decides the process and role that would suit u better since they have multiple roles inside.
- Q2. Tell me about yourself
- Ans.
Experienced Senior Executive with a proven track record in leading teams and driving business growth.
Over 10 years of experience in senior leadership roles
Successfully implemented strategic initiatives resulting in increased revenue by 30%
Strong background in team management and fostering a positive work culture
Skilled in developing and executing business plans to achieve organizational goals
- Q3. Previous experience
- Q4. Questions about previous experience mostly
- Q5. Previous experience and in depth technical questions about the same
- Q6. Why should i hire you and what makes u different from my current employees?
- Ans.
I bring a unique combination of experience, skills, and leadership qualities that will drive success in this role.
I have a proven track record of exceeding targets and delivering results in previous roles.
My strong leadership skills have enabled me to successfully lead teams and drive collaboration.
I possess a diverse skill set that includes strategic planning, problem-solving, and effective communication.
I am highly a...
- Q7. If there is no scope for development in this company will u still join us?
- Ans.
Yes, I would still consider joining the company even if there is no scope for development.
I believe in the company's values and culture, which are important to me.
I am confident in my ability to contribute positively to the company's success in other ways.
I am open to taking on new challenges and responsibilities within my current role.
I value job stability and long-term growth potential within the organization.
- Q8. Are you willing to sign a 2 year contract with us?
- Ans.
Yes, I am willing to sign a 2 year contract with the company.
I am committed to the company's goals and vision
I understand the importance of stability and long-term commitment
I am confident in my abilities to contribute positively to the organization over the next 2 years
Interview Preparation Tips
Experience: topic no 1: "is India ready for war?"
topic no 2: "effects of social media"
group of 10 people were asked to talk about any one of the above mentioned topic for 1 min. Out of 10 m 2 people were selected.
I applied via Naukri.com and was interviewed before Nov 2018. There were 4 interview rounds.
Interview Questionnaire
4 Questions
- Q1. Tell me about yourself.
- Q2. What drives you to be in the field of Customer service & operations?
- Q3. Why do you feel that you are the right choice for this job?
- Q4. Communication is a crucial part of this job. How much you are comfortable with that.?
Interview Preparation Tips
2. Answer with confidence.
3. Try to relate the answers with your real life situations.
4. Well groomed Look
5. Have a Positive Body language.
I applied via Naukri.com and was interviewed in Aug 2019. There were 4 interview rounds.
Interview Questionnaire
2 Questions
- Q1. About my last company experiences
- Q2. About my family background
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Feb 2021. There were 3 interview rounds.
(2 Questions)
- Q1. Share details of your previous job.
- Q2. Why are you looking for a change?
(1 Question)
- Q1. Your precious work related questions.
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Feb 2021. There were 3 interview rounds.
(2 Questions)
- Q1. Share details of your previous job.
- Q2. Why are you looking for a change?
(1 Question)
- Q1. Your precious work related questions.
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Jul 2020. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. The first round was telephonic round, in which you have to give your introduction and then they will ask whether you know excel or not. Second round was video interview they asked from my resume from my i...
- Q2. One question was how will you add new seller to Im.
Interview Preparation Tips
Selected
I applied via Referral and was interviewed before May 2023. There were 2 interview rounds.
(2 Questions)
- Q1. Tell me about your self
- Q2. Tell me your past experience of previous company
(1 Question)
- Q1. How will sell the pen
- Ans.
I would highlight the unique features of the pen, demonstrate its quality and functionality, and create a sense of urgency or need for the customer to purchase it.
Highlight the sleek design and premium quality of the pen
Demonstrate the smooth writing experience and durability
Create a sense of urgency by mentioning limited availability or special offer
Personalize the pitch by connecting the pen to the customer's needs o
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Swiggy Customer Care Executive Interview Process
based on 3 interviews
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Swiggy Customer Care Executive Reviews and Ratings
based on 27 reviews
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