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Swiggy Customer Care Executive Interview Questions and Answers
Swiggy Customer Care Executive Interview Experiences
3 interviews found
Anonymous
I applied via Monster and was interviewed in Dec 2024. There were 4 interview rounds.
(4 Questions)
- Q1. Self introduction
- Ans.
My self ruksar born and bought up in Bangalore
- Q2. Self introduction
- Ans.
Myself Rukhsar born and water in Bangalore
- Q3. Personal details
- Ans.
I have completed my degree
- Q4. Personal details
- Ans.
I have completed my PU
(3 Questions)
- Q1. Education family background
- Ans.
My mother name Sajida she house wife' My father name sarvar his atou driver and I hv Inder brother
- Q2. Education family background
- Ans.
My father name sir sarvar pasha he is auto driver my mother name Sajida she is housewife I have one brother
- Q3. Personal information
(2 Questions)
- Q1. Story reading and writing
- Q2. Graping information
(2 Questions)
- Q1. Code Speed type
- Ans.
Code Speed type question
Understand the requirements of the code speed type
Analyze the code and identify any errors or inefficiencies
Optimize the code for faster execution
Test the code to ensure it meets the speed requirements
- Q2. Having good attitude
Interview Preparation Tips
(2 Questions)
- Q1. Non voice experience
- Ans.
I have 2 years of experience working in a non-voice customer support role for an e-commerce company.
Handled customer queries and issues through email and chat support
Provided product information, resolved complaints, and processed orders
Maintained high customer satisfaction ratings through prompt and accurate responses
- Q2. Written English
Interview Preparation Tips
I applied via Company Website and was interviewed before Jan 2023. There were 2 interview rounds.
Firstly i got call from random number, as you guys get also .
She is Niti Mam HR and we do the conversation. It goes well.
Second and Third Round Taken by Manager and Associates Team Member.
They Give me the task, and i have to perform according to the situation.
The interview goes very well and Easy and They all are good,
One thing more is that they give you the full time to speak and they here you and very supportive,
As I say for the last time.........
Now I'm On the way where i have to reach.
Thanks
When it comes to screening, our philosophy is to learn and educate at the same time. With better mutual context, come better quality discussions. So we generally start off with an elevated view of the platform and then zoom in based on your areas of interest or excitement into our world.
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Selected
I applied via Naukri.com and was interviewed in Aug 2023. There were 3 interview rounds.
(3 Questions)
- Q1. Tell me about your self
- Q2. Why you are split the job
- Q3. Are you comfortable to doing this job
(2 Questions)
- Q1. What is your hobby’s
- Q2. Who is your anthem
Interview Preparation Tips
rishab ric
(1 Question)
- Q1. Tell me something about yourself.
- Ans.
I am a dedicated and empathetic customer care executive with a passion for helping customers resolve their issues.
I have X years of experience in customer service roles.
I am skilled in active listening and problem-solving.
I strive to provide excellent customer service and ensure customer satisfaction.
I am proficient in using CRM systems and handling customer inquiries via phone, email, and chat.
I have received positive...
(5 Questions)
- Q1. What is my work onwards?
- Q2. When i will beginning my work?
- Q3. How can i do work?
- Q4. How was support for people?
- Ans.
The support for people was excellent.
The customer care team provided prompt and efficient assistance to customers.
They were knowledgeable and able to address customer queries and concerns effectively.
The team showed empathy and patience while dealing with customers.
They went above and beyond to ensure customer satisfaction.
Examples: Resolving technical issues, providing product recommendations, handling complaints prof
- Q5. How can i take responsibility for custome?
- Ans.
Taking responsibility for customer care involves proactive communication, problem-solving, and accountability.
Proactively communicate with customers to understand their needs and address any concerns
Take ownership of customer issues and follow through until resolution
Provide timely and accurate information to customers
Demonstrate empathy and understanding towards customers
Seek feedback from customers to continuously im...
Interview Preparation Tips
Customer Care Executive Interview Questions & Answers
Indiamart Intermesh
Anjali Agrawal
posted on 15 Jun 2023
I applied via Walk-in and was interviewed in May 2023. There were 3 interview rounds.
An aptitude test is an exam used to determine an individuals skill or propensity to succeed in a given activity.
(2 Questions)
- Q1. Tell me about yourself? Why you want to join this company? Why you skip previous co pany? What are the salary you expect?
- Q2. What is the role of customer care executive? Tell me about strength and weakness?
Interview Preparation Tips
- About company
- Customer care executive role
Update your resume
Be honest with your cover letter
Be confident
Be prepared
Learn about the company
Clear your vision and mission
I applied via Company Website and was interviewed in Sep 2022. There were 2 interview rounds.
(1 Question)
- Q1. Where i should go for job
(1 Question)
- Q1. Where is my job will be
Interview Preparation Tips
- customer care
Selected
I applied via Recruitment Consulltant and was interviewed before May 2023. There were 3 interview rounds.
(1 Question)
- Q1. About your self and work experience
Listening grammer tying normal aptitude test
(1 Question)
- Q1. About your self work experience customer service family travel
Interview Preparation Tips
Selected
I applied via Recruitment Consulltant and was interviewed in Jul 2023. There were 4 interview rounds.
Basic knowledge of Excel.
Good communication skills
(2 Questions)
- Q1. How much u deserve as a fresher
- Q2. What are required as a customer support executive
- Ans. Firstly understand the customer question and work according to their queries solved the problem.
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Swiggy Customer Care Executive Interview Process
based on 3 interviews
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Swiggy Customer Care Executive Reviews and Ratings
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