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Swiggy Customer Support Associate Interview Questions and Answers

Updated 6 May 2024

Swiggy Customer Support Associate Interview Experiences

1 interview found

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Introduction yourself
  • Q2. Why Smart phone is important
  • Ans. 

    Smartphones are important for communication, productivity, entertainment, and access to information.

    • Communication: Allows users to stay connected through calls, texts, emails, and social media.

    • Productivity: Enables users to manage tasks, schedules, and work on the go.

    • Entertainment: Provides access to games, music, videos, and social media platforms.

    • Access to information: Allows users to browse the internet, access news...

  • Answered by AI

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jul 2023.

Round 1 - Coding Test 

19 question usmein tha maine jawab Diya

Round 2 - One-on-one 

(3 Questions)

  • Q1. 19 question usmein tha maine jawab Diya
  • Q2. 19 question tha maine jawab Diya
  • Q3. Question to mujhe Yad Nahin Hai
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Jul 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Basic questions and some grammatical type questions are also there ....

Round 3 - HR 

(1 Question)

  • Q1. Why you need job ? What is your education qualification in college? Experience in this field

Interview Preparation Tips

Topics to prepare for Meesho Customer Support Associate interview:
  • Grammatical
Interview preparation tips for other job seekers - Please do hard work with some what of knowledge based on your education qualification?
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Tell me about your self
  • Q2. Why you are split the job
  • Q3. Are you comfortable to doing this job
Round 3 - One-on-one 

(2 Questions)

  • Q1. What is your hobby’s
  • Q2. Who is your anthem

Interview Preparation Tips

Interview preparation tips for other job seekers - Good skills
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about your self
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell me something about yourself.
  • Ans. 

    I am a dedicated and empathetic customer care executive with a passion for helping customers resolve their issues.

    • I have X years of experience in customer service roles.

    • I am skilled in active listening and problem-solving.

    • I strive to provide excellent customer service and ensure customer satisfaction.

    • I am proficient in using CRM systems and handling customer inquiries via phone, email, and chat.

    • I have received positive...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Not confirmed not confirmed not confirmed not confirmed not confirmed
Round 3 - One-on-one 

(1 Question)

  • Q1. Not confirmed Not confirmed not confirmed

Interview Preparation Tips

Interview preparation tips for other job seekers - Not confirmed not confirmed not confirmed not confirmed not confirmed not confirmed

I applied via Referral and was interviewed in Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Aptitude Test 

An English and Grammer test link is provided, and if you clear it, you are passed on to the next level

Round 3 - Group Discussion 

In this round of interviews, a tenured person shall be talking to you, be it a mix of formal and informal, they shall ask you about your family, your career until now, your educational qualifications, and all in all - getting to know your English proficiency.

Interview Preparation Tips

Interview preparation tips for other job seekers - This industry is good for people having good 'Salesmanship' coz you need to pamper in the chats and if you wish to work target based.

I applied via Campus Placement and was interviewed in Jun 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about yourself.
  • Q2. Situation based questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm, be prepared and be honest.
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - Aptitude Test 

Mathematics, Reasoning English

Round 3 - One-on-one 

(3 Questions)

  • Q1. Described your achievements in communication skills
  • Ans. I work in IndiaMart as a part time Freelancer and this job really improved my skill to communicate with customer clearly and confidently.
  • Answered by Sagar Chaudhari
  • Q2. Why should we hire You
  • Ans. I have skill that u are looking for I have good listening skills and problem solving skill. I am quick learner and Hard working
  • Answered by Sagar Chaudhari
  • Q3. What's is your Qualifications and background
  • Ans. I have completed my graduation in Bsc from Amravati University. I belong to nuclear family,in my family apart from me my mother father and younger sister
  • Answered by Sagar Chaudhari

Interview Preparation Tips

Interview preparation tips for other job seekers - Never stop job searching, even when you’re employed.

Swiggy Interview FAQs

How many rounds are there in Swiggy Customer Support Associate interview?
Swiggy interview process usually has 1 rounds. The most common rounds in the Swiggy interview process are HR.

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Swiggy Customer Support Associate Interview Process

based on 1 interview

Interview experience

1
  
Bad
View more

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Swiggy Customer Support Associate Salary
based on 8 salaries
₹1.4 L/yr - ₹3.6 L/yr
20% less than the average Customer Support Associate Salary in India
View more details

Swiggy Customer Support Associate Reviews and Ratings

based on 2 reviews

4.7/5

Rating in categories

3.2

Skill development

3.8

Work-life balance

3.0

Salary

2.0

Job security

2.8

Company culture

3.0

Promotions

3.2

Work satisfaction

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