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Swiggy Customer Support Associate Interview Questions and Answers
Swiggy Customer Support Associate Interview Experiences
1 interview found
Anonymous
(2 Questions)
- Q1. Introduction yourself
- Q2. Why Smart phone is important
- Ans.
Smartphones are important for communication, productivity, entertainment, and access to information.
Communication: Allows users to stay connected through calls, texts, emails, and social media.
Productivity: Enables users to manage tasks, schedules, and work on the go.
Entertainment: Provides access to games, music, videos, and social media platforms.
Access to information: Allows users to browse the internet, access news...
Interview questions from similar companies
I applied via Naukri.com and was interviewed before Nov 2020. There were 5 interview rounds.
Interview Questionnaire
1 Question
- Q1. Leadership principles, Previous experience, Managerial and logical questions
Interview Preparation Tips
Interview Questionnaire
6 Questions
- Q1. First HR round is all about your background and basic information about you and what you know about Amazon.
- Q2. Tell me something about yourself?
- Ans.
I am a dedicated and empathetic individual with a passion for helping others.
I have a background in customer service, where I have honed my communication and problem-solving skills.
I am a good listener and strive to understand the needs of customers in order to provide effective solutions.
I am a team player and enjoy collaborating with colleagues to ensure the best possible outcomes for customers.
- Q3. Why do you want to join us?
- Ans.
I am passionate about providing excellent customer service and believe in the values of your company.
I have a strong background in customer service and enjoy helping others
I admire the company's commitment to customer satisfaction and want to be a part of that
I believe in the company's mission and values and want to contribute to its success
- Q4. What do you know about Amazon?
- Ans.
Amazon is a multinational technology company that focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence.
Founded by Jeff Bezos in 1994 as an online bookstore
Expanded to sell a wide variety of products and services
Offers Amazon Prime subscription service for fast shipping and streaming content
Owns subsidiaries like Whole Foods Market and Twitch
Developed popular devices like Kindle e-reade
- Q5. Your education
- Ans.
Bachelor's degree in Business Administration
Graduated from XYZ University in 2018
Took courses in marketing, finance, and management
Completed a senior project on consumer behavior analysis
- Q6. This is the final round. You'll be asked about your background, education qualification, Why do you want to join company and what you know about it. How will you react in the circumstances. Like when you ...
Interview Preparation Tips
Experience: The test is conducted to check your English language skills.
The questions are like
fill in the blanks
complete the sentences
find the correct word
within the given time.
Sometimes you get a passage and then questions about that.
In the end you have to write an e-mail. (Subject of the email is provided)
General Tips: It doesn't really matter if you know the subject thoroughly because nobody knows everything.
You've to show that you're willing to work with them.
Your body gestures and the way you behave.
Remember that you're observed (under CCTV) even when you're waiting outside.
So be professional and act accordingly.
I applied via Naukri.com
Interview Questionnaire
2 Questions
- Q1. Why Amazon?
- Q2. What do you expect from Amazon?
Interview Preparation Tips
Arshiya Saba
I applied via Company Website and was interviewed in Aug 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Basic Q & A
Interview Preparation Tips
I applied via Referral and was interviewed before May 2021. There was 1 interview round.
(2 Questions)
- Q1. How much time u work continues
- Q2. How much salary do u expect
Interview Preparation Tips
I applied via Company Website and was interviewed in May 2019. There were 4 interview rounds.
Interview Questionnaire
5 Questions
- Q1. About your self
- Q2. About your previous company and job profile
- Q3. How do you relate your previous job profile with the profile you are applying
- Q4. Any thing extra ordinary you have done in your previous company (s) that has changed your business
- Ans.
Implemented a new customer feedback system that increased customer satisfaction by 20%
Implemented a new customer feedback system to gather insights and improve customer experience
Analyzed feedback data to identify common issues and areas for improvement
Implemented changes based on feedback to address customer concerns and enhance overall satisfaction
Trained team members on how to effectively use the new system and inte...
- Q5. Hobbies and all
Interview Preparation Tips
Have proper knowledge about your work experience
Make your CV precis and do adhere to it
Be honest
I applied via Shine and was interviewed in Jul 2019. There were 3 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Basic Accent, Grammar oriented our process.
- Q2. Email writing
- Q3. Fluency and flexible
Interview Preparation Tips
I applied via Walk-in and was interviewed before Jun 2021. There were 2 interview rounds.
HR told about the company on the first day, how it works, told the rules, showed the management and a lot
Interview Preparation Tips
- Safery
- Environment
- Cleaning
I was interviewed before May 2016.
Interview Preparation Tips
Experience: Extempore was conducted which is almost same as GD. In Extempore round each individual should select his own topic and talk for 2 minutes. Eye donation was the topic selected by me. The main concept of this round is to check the fluency over language
Tips: Be confident in what you speak. Dont get nervoused in this round
Round: Problem Statement
Experience: Extempore was conducted which is almost same as GD. In Extempore round each individual should select his own topic and talk for 2 minutes. Eye donation was the topic selected by me. The main concept of this round is to check the fluency over language
Tips: Be confident in what you speak. Dont get nervoused in this round
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Swiggy Customer Support Associate Interview Process
based on 1 interview
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