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Swiggy Customer Support Associate Interview Questions and Answers

Updated 6 May 2024

Swiggy Customer Support Associate Interview Experiences

1 interview found

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Introduction yourself
  • Q2. Why Smart phone is important
  • Ans. 

    Smartphones are important for communication, productivity, entertainment, and access to information.

    • Communication: Allows users to stay connected through calls, texts, emails, and social media.

    • Productivity: Enables users to manage tasks, schedules, and work on the go.

    • Entertainment: Provides access to games, music, videos, and social media platforms.

    • Access to information: Allows users to browse the internet, access news...

  • Answered by AI

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jul 2023.

Round 1 - Coding Test 

19 question usmein tha maine jawab Diya

Round 2 - One-on-one 

(3 Questions)

  • Q1. 19 question usmein tha maine jawab Diya
  • Q2. 19 question tha maine jawab Diya
  • Q3. Question to mujhe Yad Nahin Hai
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Jul 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Basic questions and some grammatical type questions are also there ....

Round 3 - HR 

(1 Question)

  • Q1. Why you need job ? What is your education qualification in college? Experience in this field

Interview Preparation Tips

Topics to prepare for Meesho Customer Support Associate interview:
  • Grammatical
Interview preparation tips for other job seekers - Please do hard work with some what of knowledge based on your education qualification?
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
No response
Round 1 - One-on-one 

(2 Questions)

  • Q1. Speak 20 sentences about your hometown specialities.
  • Q2. Why do you want to join blinkit.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Tell me about your self
  • Q2. Why you are split the job
  • Q3. Are you comfortable to doing this job
Round 3 - One-on-one 

(2 Questions)

  • Q1. What is your hobby’s
  • Q2. Who is your anthem

Interview Preparation Tips

Interview preparation tips for other job seekers - Good skills
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about your self
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell me something about yourself.
  • Ans. 

    I am a dedicated and empathetic customer care executive with a passion for helping customers resolve their issues.

    • I have X years of experience in customer service roles.

    • I am skilled in active listening and problem-solving.

    • I strive to provide excellent customer service and ensure customer satisfaction.

    • I am proficient in using CRM systems and handling customer inquiries via phone, email, and chat.

    • I have received positive...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Not confirmed not confirmed not confirmed not confirmed not confirmed
Round 3 - One-on-one 

(1 Question)

  • Q1. Not confirmed Not confirmed not confirmed

Interview Preparation Tips

Interview preparation tips for other job seekers - Not confirmed not confirmed not confirmed not confirmed not confirmed not confirmed
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before May 2023. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. About your self and work experience
Round 2 - Aptitude Test 

Listening grammer tying normal aptitude test

Round 3 - One-on-one 

(1 Question)

  • Q1. About your self work experience customer service family travel

Interview Preparation Tips

Interview preparation tips for other job seekers - Best company to work for

I applied via Referral and was interviewed in Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Aptitude Test 

An English and Grammer test link is provided, and if you clear it, you are passed on to the next level

Round 3 - Group Discussion 

In this round of interviews, a tenured person shall be talking to you, be it a mix of formal and informal, they shall ask you about your family, your career until now, your educational qualifications, and all in all - getting to know your English proficiency.

Interview Preparation Tips

Interview preparation tips for other job seekers - This industry is good for people having good 'Salesmanship' coz you need to pamper in the chats and if you wish to work target based.

Swiggy Interview FAQs

How many rounds are there in Swiggy Customer Support Associate interview?
Swiggy interview process usually has 1 rounds. The most common rounds in the Swiggy interview process are HR.

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Swiggy Customer Support Associate Interview Process

based on 1 interview

Interview experience

1
  
Bad
View more

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Swiggy Customer Support Associate Salary
based on 8 salaries
₹1.4 L/yr - ₹3.6 L/yr
20% less than the average Customer Support Associate Salary in India
View more details

Swiggy Customer Support Associate Reviews and Ratings

based on 2 reviews

4.7/5

Rating in categories

3.2

Skill development

3.8

Work-life balance

3.0

Salary

2.0

Job security

2.8

Company culture

3.0

Promotions

3.2

Work satisfaction

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