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Groupon CSR Executive Interview Questions and Answers
Groupon CSR Executive Interview Experiences
3 interviews found
Anonymous
Selected
I applied via Company Website and was interviewed before May 2023. There were 2 interview rounds.
Well prepared and related topics suggested
(3 Questions)
- Q1. Customer experience related
- Q2. How to handle angry customers
- Ans.
Listen to their concerns, empathize with them, offer solutions, and follow up to ensure satisfaction.
Listen actively to understand their issue
Empathize with their frustration and apologize for any inconvenience
Offer solutions or alternatives to resolve the problem
Follow up with the customer to ensure their satisfaction
- Q3. Why customer service industry
- Ans.
I am passionate about helping people and enjoy resolving issues to ensure customer satisfaction.
I have strong communication and problem-solving skills
I thrive in fast-paced environments and enjoy interacting with diverse groups of people
I find fulfillment in making a positive impact on customers' experiences
I believe in the importance of building strong relationships with customers to foster loyalty
Kiran Kumar M
Versant minimum scorre 68
(1 Question)
- Q1. Be positive , have know how abortt company
(1 Question)
- Q1. About ouselves and vcompany
Selected
I applied via Naukri.com and was interviewed before Feb 2023. There were 3 interview rounds.
Discus on one topic for 5 mins and able to talk in huge crowd
English writing and reading test listening skill
(1 Question)
- Q1. One to one with manager
What people are saying about Groupon
Interview questions from similar companies
I applied via Recruitment Consulltant and was interviewed in Sep 2021. There were 2 interview rounds.
Online vs offline payments
(1 Question)
- Q1. Logical questions and aptitude
Interview Preparation Tips
I applied via Company Website and was interviewed in Jun 2024. There were 2 interview rounds.
Group discussion, or GD, is used by companies, universities, and other organizations to evaluate a candidate’s soft skills. The GD evaluates a candidate’s skills, such as interaction, time management, authoritativeness, critical thinking, intuition, listening skills, etc.
(7 Questions)
- Q1. What scripting language do you know?
- Ans.
I am proficient in JavaScript, Python, and Ruby scripting languages.
JavaScript is commonly used for web development and can be used for both client-side and server-side scripting.
Python is known for its simplicity and readability, making it a popular choice for scripting and automation tasks.
Ruby is often used for web development and automation, with a focus on developer productivity.
- Q2. What tools have you used to manage a remote team?
- Ans.
I have used tools like Slack, Zoom, Trello, and Google Docs to manage a remote team effectively.
Slack for communication and quick updates
Zoom for virtual meetings and video calls
Trello for task management and tracking progress
Google Docs for collaborative document editing
- Q3. What programming languages do you know?
- Ans.
I am proficient in Java, Python, and SQL.
Java
Python
SQL
- Q4. What is your strengths ?
- Q5. How did you get this interview?
- Q6. When was this interview?
- Q7. How difficult was the interview?
Interview Preparation Tips
- Your carrer goal
Selected
I was interviewed in Mar 2024.
I have met good experience
(5 Questions)
- Q1. What is your qualification?
- Ans. I am M.A ,B.Ed
- Q2. How many years you have teaching experience?
- Ans. 24 years teaching experience.
- Q3. Do you want job?
- Q4. Where do you live?
- Q5. When will join your job?
- Ans. İmmediatiely
Interview Preparation Tips
(1 Question)
- Q1. Why do you want this job?
(1 Question)
- Q1. Why is your long term goal ?
(1 Question)
- Q1. Tell me something about yourself?
Selected
I applied via Approached by Company and was interviewed before Jan 2024. There was 1 interview round.
(5 Questions)
- Q1. Previous organisations experience
- Q2. Salary expectations
- Q3. Self introduction
- Q4. Education and previous kanowledge
- Q5. Salary expansions
Interview Preparation Tips
They will ask you for the versant.
(1 Question)
- Q1. Will be asking your experience and expectations and all.
(1 Question)
- Q1. Operation round will check your knowledge.
Interview Preparation Tips
I applied via Company Website and was interviewed in Mar 2022. There was 1 interview round.
(7 Questions)
- Q1. What are your salary expectations?
- Q2. Share details of your previous job.
- Q3. Why should we hire you?
- Q4. Tell me about yourself.
- Q5. What you can do extra for us
- Q6. Situational based questions
- Q7. Scheduling and weekly reports
Interview Preparation Tips
Groupon Interview FAQs
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Groupon CSR Executive Interview Process
based on 3 interviews
Interview experience
Interview Questions from Similar Companies
Groupon CSR Executive Reviews and Ratings
based on 5 reviews
Rating in categories
|
Customer Service Representative
226
salaries
|  ₹2 L/yr - ₹5 L/yr |
|
Customer Service Executive
123
salaries
| ₹2.3 L/yr - ₹4.5 L/yr |
|
Customer Support Representative
78
salaries
| ₹2.6 L/yr - ₹4.3 L/yr |
|
Customer Support Executive
76
salaries
| ₹2.4 L/yr - ₹4.8 L/yr |
|
Senior Customer Service Representative
69
salaries
| ₹3.2 L/yr - ₹5.9 L/yr |
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