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10+ Primotech Interview Questions and Answers

Updated 25 Jun 2024

Q1. What did burger king do on digital when it entered India?

Ans.

Burger King launched a digital campaign to attract millennials and used social media platforms to engage with customers.

  • Launched a digital campaign to attract millennials

  • Used social media platforms to engage with customers

  • Created a mobile app for ordering and delivery

  • Partnered with food delivery apps like Swiggy and Zomato

  • Offered exclusive discounts and deals for online orders

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Q2. How would you get PVR on board? What kind of an offer?

Ans.

We can offer PVR a revenue-sharing model and exclusive access to our customer base.

  • Propose a revenue-sharing model that benefits both parties

  • Highlight the potential for increased revenue through exclusive access to our customer base

  • Offer marketing and promotional support to increase PVR's visibility

  • Provide data and analytics to help PVR make informed business decisions

  • Negotiate a mutually beneficial agreement that aligns with PVR's goals

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Q3. Maximum Meetings Problem Statement

Given the schedule of N meetings with their start time Start[i] and end time End[i], you need to determine which meetings can be organized in a single meeting room such that t...read more

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Q4. Peak Element Finder

For a given array of integers arr, identify the peak element. A peak element is an element that is greater than its neighboring elements. Specifically, if arr[i] is the peak, then both arr[i...read more

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Q5. Why sales?

Ans.

Sales is the lifeblood of any business. It's the art of convincing people to buy your product or service.

  • Sales is crucial for revenue generation and business growth

  • It involves building relationships with customers and understanding their needs

  • Sales requires effective communication, negotiation, and problem-solving skills

  • Examples: Closing a deal, upselling, cross-selling, lead generation, etc.

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Q6. What is Earings to your company

Ans.

Earnings to our company are the financial gains or profits generated from our operations.

  • Earnings reflect the financial performance and success of our company.

  • They are a measure of our profitability and can be used to assess our financial health.

  • Earnings can be reinvested in the company for growth or distributed to shareholders as dividends.

  • They are influenced by factors such as sales revenue, cost of goods sold, and operating expenses.

  • For example, if our company had a net in...read more

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Q7. How to handle angry customers

Ans.

Listen to their concerns, empathize with them, offer solutions, and follow up to ensure satisfaction.

  • Listen actively to understand their issue

  • Empathize with their frustration and apologize for any inconvenience

  • Offer solutions or alternatives to resolve the problem

  • Follow up with the customer to ensure their satisfaction

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Q8. Why customer service industry

Ans.

I am passionate about helping people and enjoy resolving issues to ensure customer satisfaction.

  • I have strong communication and problem-solving skills

  • I thrive in fast-paced environments and enjoy interacting with diverse groups of people

  • I find fulfillment in making a positive impact on customers' experiences

  • I believe in the importance of building strong relationships with customers to foster loyalty

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Q9. What is meant by fraud in E-commerce

Ans.

Fraud in E-commerce refers to any deceptive or illegal activity aimed at defrauding online retailers or consumers.

  • Fraudulent use of stolen credit card information to make purchases online

  • Phishing scams where fake websites or emails trick users into providing personal or financial information

  • Account takeover where hackers gain access to a user's account to make unauthorized transactions

  • Drop shipping scams where fake retailers accept payment but never deliver the goods

  • Identity ...read more

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Q10. How to you reduce the fraud rate

Ans.

To reduce the fraud rate, implement fraud detection tools, conduct regular audits, educate employees and customers, and collaborate with law enforcement.

  • Implement fraud detection tools such as AI algorithms and machine learning models

  • Conduct regular audits to identify any suspicious activities or patterns

  • Educate employees and customers on how to recognize and report potential fraud

  • Collaborate with law enforcement agencies to investigate and prosecute fraudsters

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Q11. How much do you know about Credit cards

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Q12. What are your negative points

Ans.

I tend to overthink things and can be too critical of myself.

  • I have a tendency to overanalyze situations which can lead to indecisiveness.

  • I can be too self-critical and have high expectations of myself.

  • I sometimes struggle with delegating tasks and taking on too much responsibility.

  • I am not very good at public speaking and get nervous in front of large groups.

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Q13. How fraud happens in internet

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Q14. What is a Fraud?

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Q15. experience about the customer satisfaction

Ans.

I have extensive experience in ensuring customer satisfaction through effective communication and problem-solving.

  • Utilizing active listening skills to understand customer needs and concerns

  • Offering personalized solutions to address customer issues

  • Following up with customers to ensure their satisfaction

  • Handling escalated situations with empathy and professionalism

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Q16. Types of Fraud and methods

Ans.

Types of fraud include identity theft, credit card fraud, phishing scams, and investment fraud.

  • Identity theft: When someone steals personal information to commit fraud.

  • Credit card fraud: Unauthorized use of someone's credit card information.

  • Phishing scams: Fraudulent emails or websites that trick people into revealing personal information.

  • Investment fraud: Deceptive practices in the financial markets to manipulate investments.

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