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10+ Primotech Interview Questions and Answers
Q1. What did burger king do on digital when it entered India?
Burger King launched a digital campaign to attract millennials and used social media platforms to engage with customers.
Launched a digital campaign to attract millennials
Used social media platforms to engage with customers
Created a mobile app for ordering and delivery
Partnered with food delivery apps like Swiggy and Zomato
Offered exclusive discounts and deals for online orders
Q2. How would you get PVR on board? What kind of an offer?
We can offer PVR a revenue-sharing model and exclusive access to our customer base.
Propose a revenue-sharing model that benefits both parties
Highlight the potential for increased revenue through exclusive access to our customer base
Offer marketing and promotional support to increase PVR's visibility
Provide data and analytics to help PVR make informed business decisions
Negotiate a mutually beneficial agreement that aligns with PVR's goals
Q3. Maximum Meetings Problem Statement
Given the schedule of N meetings with their start time Start[i]
and end time End[i]
, you need to determine which meetings can be organized in a single meeting room such that t...read more
Q4. Peak Element Finder
For a given array of integers arr
, identify the peak element. A peak element is an element that is greater than its neighboring elements. Specifically, if arr[i]
is the peak, then both arr[i...read more
Q5. Why sales?
Sales is the lifeblood of any business. It's the art of convincing people to buy your product or service.
Sales is crucial for revenue generation and business growth
It involves building relationships with customers and understanding their needs
Sales requires effective communication, negotiation, and problem-solving skills
Examples: Closing a deal, upselling, cross-selling, lead generation, etc.
Q6. What is Earings to your company
Earnings to our company are the financial gains or profits generated from our operations.
Earnings reflect the financial performance and success of our company.
They are a measure of our profitability and can be used to assess our financial health.
Earnings can be reinvested in the company for growth or distributed to shareholders as dividends.
They are influenced by factors such as sales revenue, cost of goods sold, and operating expenses.
For example, if our company had a net in...read more
Q7. How to handle angry customers
Listen to their concerns, empathize with them, offer solutions, and follow up to ensure satisfaction.
Listen actively to understand their issue
Empathize with their frustration and apologize for any inconvenience
Offer solutions or alternatives to resolve the problem
Follow up with the customer to ensure their satisfaction
Q8. Why customer service industry
I am passionate about helping people and enjoy resolving issues to ensure customer satisfaction.
I have strong communication and problem-solving skills
I thrive in fast-paced environments and enjoy interacting with diverse groups of people
I find fulfillment in making a positive impact on customers' experiences
I believe in the importance of building strong relationships with customers to foster loyalty
Q9. What is meant by fraud in E-commerce
Fraud in E-commerce refers to any deceptive or illegal activity aimed at defrauding online retailers or consumers.
Fraudulent use of stolen credit card information to make purchases online
Phishing scams where fake websites or emails trick users into providing personal or financial information
Account takeover where hackers gain access to a user's account to make unauthorized transactions
Drop shipping scams where fake retailers accept payment but never deliver the goods
Identity ...read more
Q10. How to you reduce the fraud rate
To reduce the fraud rate, implement fraud detection tools, conduct regular audits, educate employees and customers, and collaborate with law enforcement.
Implement fraud detection tools such as AI algorithms and machine learning models
Conduct regular audits to identify any suspicious activities or patterns
Educate employees and customers on how to recognize and report potential fraud
Collaborate with law enforcement agencies to investigate and prosecute fraudsters
Q11. How much do you know about Credit cards
Q12. What are your negative points
I tend to overthink things and can be too critical of myself.
I have a tendency to overanalyze situations which can lead to indecisiveness.
I can be too self-critical and have high expectations of myself.
I sometimes struggle with delegating tasks and taking on too much responsibility.
I am not very good at public speaking and get nervous in front of large groups.
Q13. How fraud happens in internet
Q14. What is a Fraud?
Q15. experience about the customer satisfaction
I have extensive experience in ensuring customer satisfaction through effective communication and problem-solving.
Utilizing active listening skills to understand customer needs and concerns
Offering personalized solutions to address customer issues
Following up with customers to ensure their satisfaction
Handling escalated situations with empathy and professionalism
Q16. Types of Fraud and methods
Types of fraud include identity theft, credit card fraud, phishing scams, and investment fraud.
Identity theft: When someone steals personal information to commit fraud.
Credit card fraud: Unauthorized use of someone's credit card information.
Phishing scams: Fraudulent emails or websites that trick people into revealing personal information.
Investment fraud: Deceptive practices in the financial markets to manipulate investments.
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