0 Groupon Customer experience Manager Interview Questions & Answers | Complete Prep Guide 2025

Groupon Customer experience Manager Interview Experiences

1 interview found

Customer experience Manager Interview Questions & Answers

Anonymous

posted on 23 Nov 2024

Interview experience

Good

Difficulty level

Hard

Process Duration

2-4 weeks

Result

Selected

I applied via LinkedIn and was interviewed in Oct 2024. There was 1 interview round.

Interview Preparation Tips

Interview preparation tips for other job seekers - They are really particular about your fitment to the role.

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Interview Tips & Stories

5d (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours... read more

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Interview questions from similar companies

Customer Support Executive Interview Questions & Answers

Udaan

Anonymous

posted on 5 Feb 2021

I applied via Recruitment Consultant and was interviewed in Aug 2020. There were 3 interview rounds.

Interview Questionnaire

1 Question

Q1. Tellme about yourself and How long you will stay if we hire you??

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - They look for genuine reason and how confident we are.nothing much complicated.

Customer Service Executive Interview Questions & Answers

Zomato

Anonymous

posted on 3 Feb 2021

I applied via Walk-in and was interviewed before Feb 2020. There were 5 interview rounds.

Interview Questionnaire

2 Questions

Q1. There are many questions which has been asked from me while giving interview in zomato as customer care executive. Some of them are :- Q1 This question will asked by any organization which is tell me abou...

Add your answer

Q2. Q2 They will give you one page and one topic then you have to write on that topic arount 150 Words to check your typing skills. Q3 Then you have to do typing test the minimum typing speed should be 30...

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview is long but it very easy . Main thing is mocktest learn all the things in training and then you can join the company easily.

Customer Support Executive Interview Questions & Answers

Myntra

Anonymous

posted on 24 Nov 2024

Interview experience

Excellent

Difficulty level

Process Duration

Result

Customer Service Executive Interview Questions & Answers

Myntra

Anonymous

posted on 20 May 2024

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Job Fair and was interviewed in Apr 2024. There were 4 interview rounds.

Interview Preparation Tips

Topics to prepare for Myntra Customer Service Executive interview:

Creativity
Beuty
Computer Skills
Editing
Vlog
knowledge fusion
Product Management
Customer Service
Hoby

Interview preparation tips for other job seekers - Good

Customer Support Executive Interview Questions & Answers

Myntra

Anonymous

posted on 7 Oct 2024

Interview experience

Excellent

Difficulty level

Process Duration

Result

Customer Support Executive Interview Questions & Answers

Myntra

Anonymous

posted on 9 Feb 2023

Interview experience

Good

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Recruitment Consulltant and was interviewed in Aug 2022. There were 2 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident about your self don't be nervous don't explain in detail about your self just share important things which describes you your work

Customer Service Executive Interview Questions & Answers

Udaan

Anonymous

posted on 9 Jan 2023

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Naukri.com and was interviewed in Dec 2022. There were 2 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - I have good experience in customer service need to work in same work

Customer Service Executive Interview Questions & Answers

Meesho

Anonymous

posted on 14 Sep 2023

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Job Fair and was interviewed in Aug 2023. There were 2 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Mangement good

Customer Service Executive Interview Questions & Answers

Zomato

Anonymous

posted on 30 May 2021

I applied via Naukri.com and was interviewed in Apr 2021. There were 3 interview rounds.

Interview Questionnaire

7 Questions

Q1. Are you comfortable talking to customers on chat?

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Q2. Are you fluent in English?

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Q3. Are you comfortable with night shift as well?

Add your answer

Q4. Can you communicate both in English and Hindi?

Ans.

Yes, I can communicate in both English and Hindi.

I am fluent in both English and Hindi.
I can effectively communicate with customers in both languages.
I have experience in handling customer queries and resolving issues in English and Hindi.
I can switch between languages based on the customer's preference.
Being bilingual allows me to provide better customer service and understand their needs.

Answered by AI

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Q5. How good are you at learning and coming up with new solutions?

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Q6. Do you know a good amount about ordering food and stuff online?

Ans.

Yes, I have a good amount of knowledge about ordering food and other items online.

I am familiar with various online food delivery platforms like Uber Eats, DoorDash, and Grubhub.
I know how to browse menus, select items, and customize orders.
I am aware of the payment options available for online food orders.
I understand the process of tracking orders and resolving any issues that may arise.
I can provide assistance in us...

Answered by AI

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Q7. How exactly will you go about managing a frustrated/angry/stubborn customer?

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Interview Preparation Tips

Interview preparation tips for other job seekers - Just be calm . All questions are basically about knowing your personality and less of skills. Speak with confidence and be polite regarding customer related questions particularly.

Groupon Interview FAQs

How many rounds are there in Groupon Customer experience Manager interview?

Groupon interview process usually has 1 rounds. The most common rounds in the Groupon interview process are Case Study.

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Groupon Salaries in India

Customer Service Representative 233 salaries	₹2 L/yr - ₹5.2 L/yr
Customer Service Executive 122 salaries	₹2.3 L/yr - ₹4.5 L/yr
Customer Support Representative 82 salaries	₹2.5 L/yr - ₹4.5 L/yr
Customer Support Executive 78 salaries	₹2.4 L/yr - ₹4.8 L/yr
Senior Customer Service Representative 71 salaries	₹3.2 L/yr - ₹6 L/yr