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Groupon
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I applied via Walk-in and was interviewed before Jun 2023. There were 2 interview rounds.
Fraud in E-commerce refers to any deceptive or illegal activity aimed at defrauding online retailers or consumers.
Fraudulent use of stolen credit card information to make purchases online
Phishing scams where fake websites or emails trick users into providing personal or financial information
Account takeover where hackers gain access to a user's account to make unauthorized transactions
Drop shipping scams where fake ret...
To reduce the fraud rate, implement fraud detection tools, conduct regular audits, educate employees and customers, and collaborate with law enforcement.
Implement fraud detection tools such as AI algorithms and machine learning models
Conduct regular audits to identify any suspicious activities or patterns
Educate employees and customers on how to recognize and report potential fraud
Collaborate with law enforcement agenc
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I applied via Naukri.com and was interviewed before Mar 2021. There was 1 interview round.
I applied via Recruitment Consultant and was interviewed in Oct 2020. There was 1 interview round.
To improve business, my team and I would focus on increasing efficiency and customer satisfaction.
Streamline processes to reduce waste and increase productivity
Implement customer feedback system to address concerns and improve satisfaction
Invest in employee training and development to enhance skills and knowledge
Explore new markets and opportunities for growth
Collaborate with other departments and teams to share ideas
I handle my team by setting clear expectations, providing support and feedback, and fostering a positive team culture.
Establish clear goals and expectations for each team member
Provide regular feedback and support to help team members improve
Encourage open communication and collaboration within the team
Recognize and reward team members for their contributions
Lead by example and foster a positive team culture
Address any...
I applied via Naukri.com and was interviewed in Sep 2019. There were 4 interview rounds.
To increase business, focus on customer satisfaction, expand marketing efforts, and offer promotions.
Improve customer service to increase customer satisfaction and loyalty
Expand marketing efforts through social media, email marketing, and targeted advertising
Offer promotions such as discounts, referral programs, and loyalty rewards
Analyze market trends and adjust business strategies accordingly
Collaborate with other bu...
I applied via Naukri.com and was interviewed in Mar 2022. There were 3 interview rounds.
Politics
I applied via Walk-in and was interviewed before Nov 2020. There were 3 interview rounds.
Customer centric questions
Angry customers/ Unreasonable hospitality
based on 1 interview
Interview experience
based on 4 reviews
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Customer Service Representative
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Customer Service Executive
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Customer Support Executive
78
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Customer Support Representative
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Senior Customer Service Representative
71
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