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Swiggy Customer Service Executive Interview Questions and Answers

Updated 3 Apr 2024

Swiggy Customer Service Executive Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Apr 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

Some general queries, mathematical and analyticals. multiple choice. 15mins

Round 2 - Typing Test 

(1 Question)

  • Q1. Typing speed should be atleast 25wpm
Round 3 - HR 

(1 Question)

  • Q1. Usual previous job questions and how long you can stay

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not panic to attend an interview. If you do not know an answer, just admit it. No silence.

Interview questions from similar companies

I applied via Approached by Company and was interviewed before Oct 2021. There was 1 interview round.

Round 1 - Chatting 

(6 Questions)

  • Q1. What can you expect from company ?
  • Q2. How did you feel you get this job.?
  • Q3. Did you get exciting to join with us
  • Q4. Did you have intrested to join us
  • Q5. Any suggestions to give us
  • Q6. Salary depends on your work

Interview Preparation Tips

Interview preparation tips for other job seekers - Trust on your hopes
Work hard
Don't believe anyone directly

I applied via Company Website and was interviewed before May 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

Have basic knowledge

Round 2 - Aptitude Test 

Anyone with basic knowledge can pass

Round 3 - HR 

(1 Question)

  • Q1. Tell about yourself,are you okay with working here, will you be able to change location

Interview Preparation Tips

Interview preparation tips for other job seekers - second one was language test anyone with basic language skills can pass

I applied via Naukri.com and was interviewed in May 2019. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. There were total of 8 rounds.Yes, you read it right! Every round checks your communication skills and English as well as grammar. First 7 rounds are online or over phone. The eighth round is hr interview w...

Interview Preparation Tips

Interview preparation tips for other job seekers - All the rounds are very easy if you show a little confidence in yourself. Dont panic. Don't take long pause during talking to HR person.

I applied via Referral and was interviewed in Oct 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Its a module test which includes your grammar knowledge, listening skills and communication skills.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be precise with your language and grammar use.

I applied via Naukri.com and was interviewed in Sep 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell me something about urself in brief
  • Q2. Do u have any experience?
  • Q3. What was ur last salary and what is ur expected salary

Interview Preparation Tips

Interview preparation tips for other job seekers - Whatever you talk be confident that is the only and most importantly required

I applied via LinkedIn and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

Versant aptitude test which has four parts in which you will tested in your communication skill and also logical reasoning

Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Collect some data from YouTube regarding versant aptitude test

I applied via Walk-in and was interviewed before Jan 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Basic interview questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Applied for intern easy interview prcess

I applied via Walk-in and was interviewed before Feb 2020. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. There are many questions which has been asked from me while giving interview in zomato as customer care executive. Some of them are :- Q1 This question will asked by any organization which is tell me abou...
  • Q2. Q2 They will give you one page and one topic then you have to write on that topic arount 150 Words to check your typing skills. Q3 Then you have to do typing test the minimum typing speed should be 30...

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview is long but it very easy . Main thing is mocktest learn all the things in training and then you can join the company easily.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Walk-in and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - Group Discussion 

What do you mean by customer service experience and why do you think you are fit for this role?

Interview Preparation Tips

Interview preparation tips for other job seekers - Written communication >= Verbal communication.

Swiggy Interview FAQs

How many rounds are there in Swiggy Customer Service Executive interview?
Swiggy interview process usually has 3 rounds. The most common rounds in the Swiggy interview process are Aptitude Test, Typing Test and HR.
How to prepare for Swiggy Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Swiggy. The most common topics and skills that interviewers at Swiggy expect are Customer Service, Email Support, chat support, customer support and voice support.

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Swiggy Customer Service Executive Interview Process

based on 2 interviews

Interview experience

4
  
Good
View more
Swiggy Customer Service Executive Salary
based on 75 salaries
₹1 L/yr - ₹5 L/yr
At par with the average Customer Service Executive Salary in India
View more details

Swiggy Customer Service Executive Reviews and Ratings

based on 13 reviews

3.9/5

Rating in categories

4.4

Skill development

3.4

Work-life balance

3.5

Salary

3.6

Job security

4.1

Company culture

3.2

Promotions

3.3

Work satisfaction

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