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Swiggy Customer Service Executive Interview Questions and Answers

Updated 3 Apr 2024

Swiggy Customer Service Executive Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Apr 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

Some general queries, mathematical and analyticals. multiple choice. 15mins

Round 2 - Typing Test 

(1 Question)

  • Q1. Typing speed should be atleast 25wpm
Round 3 - HR 

(1 Question)

  • Q1. Usual previous job questions and how long you can stay

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not panic to attend an interview. If you do not know an answer, just admit it. No silence.

Interview questions from similar companies

I applied via Naukri.com and was interviewed before Nov 2018. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Tell me about yourself.
  • Q2. What drives you to be in the field of Customer service & operations?
  • Q3. Why do you feel that you are the right choice for this job?
  • Q4. Communication is a crucial part of this job. How much you are comfortable with that.?

Interview Preparation Tips

Interview preparation tips for other job seekers - 1. Work on the communication skills before the interview.
2. Answer with confidence.
3. Try to relate the answers with your real life situations.
4. Well groomed Look
5. Have a Positive Body language.

Interview Questionnaire 

8 Questions

  • Q1. H.R speaks with you and decides the process and role that would suit u better since they have multiple roles inside.
  • Q2. Tell me about yourself
  • Ans. 

    Experienced Senior Executive with a proven track record in leading teams and driving business growth.

    • Over 10 years of experience in senior leadership roles

    • Successfully implemented strategic initiatives resulting in increased revenue by 30%

    • Strong background in team management and fostering a positive work culture

    • Skilled in developing and executing business plans to achieve organizational goals

  • Answered by AI
  • Q3. Previous experience
  • Q4. Questions about previous experience mostly
  • Q5. Previous experience and in depth technical questions about the same
  • Q6. Why should i hire you and what makes u different from my current employees?
  • Ans. 

    I bring a unique combination of experience, skills, and leadership qualities that will drive success in this role.

    • I have a proven track record of exceeding targets and delivering results in previous roles.

    • My strong leadership skills have enabled me to successfully lead teams and drive collaboration.

    • I possess a diverse skill set that includes strategic planning, problem-solving, and effective communication.

    • I am highly a...

  • Answered by AI
  • Q7. If there is no scope for development in this company will u still join us?
  • Ans. 

    Yes, I would still consider joining the company even if there is no scope for development.

    • I believe in the company's values and culture, which are important to me.

    • I am confident in my ability to contribute positively to the company's success in other ways.

    • I am open to taking on new challenges and responsibilities within my current role.

    • I value job stability and long-term growth potential within the organization.

  • Answered by AI
  • Q8. Are you willing to sign a 2 year contract with us?
  • Ans. 

    Yes, I am willing to sign a 2 year contract with the company.

    • I am committed to the company's goals and vision

    • I understand the importance of stability and long-term commitment

    • I am confident in my abilities to contribute positively to the organization over the next 2 years

  • Answered by AI

Interview Preparation Tips

Round: Group Discussion
Experience: topic no 1: "is India ready for war?"
topic no 2: "effects of social media"
group of 10 people were asked to talk about any one of the above mentioned topic for 1 min. Out of 10 m 2 people were selected.

I applied via Naukri.com and was interviewed in Aug 2019. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. About my last company experiences
  • Q2. About my family background

Interview Preparation Tips

Interview preparation tips for other job seekers - Everything was good

I applied via Naukri.com and was interviewed before Feb 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Share details of your previous job.
  • Q2. Why are you looking for a change?
Round 3 - One-on-one 

(1 Question)

  • Q1. Your precious work related questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be sure about you previous exp

I applied via Naukri.com and was interviewed before Feb 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Share details of your previous job.
  • Q2. Why are you looking for a change?
Round 3 - One-on-one 

(1 Question)

  • Q1. Your precious work related questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be sure about you previous exp

I applied via Naukri.com and was interviewed in Dec 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Questions about earlier job.
  • Q2. Will you able to convince people over the phone call

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident. Whether you are nervous or scared just show them that you are confident. no one can tell the difference.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in May 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. Work experience

I applied via Walk-in and was interviewed in Oct 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 
Round 3 - Coding Test 
Round 4 - HR 

(1 Question)

  • Q1. Knowledge about hospital pharmacy related information

Interview Preparation Tips

Interview preparation tips for other job seekers - Positive talk will help you 🙏
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Mar 2024.

Round 1 - HR 

(3 Questions)

  • Q1. Tell me about yourself
  • Q2. What do you want to work here
  • Ans. 

    I want to work here because of the company's reputation, opportunities for growth, and alignment with my values.

    • Company's reputation for innovation and success

    • Opportunities for career growth and development

    • Alignment with company values and culture

  • Answered by AI
  • Q3. What are your salary expectation
  • Ans. 

    I am looking for a competitive salary based on my experience, skills, and the responsibilities of the role.

    • Research the average salary range for Senior Executives in the industry and location

    • Consider the scope of the role and level of responsibility

    • Factor in your years of experience and relevant skills

    • Be prepared to negotiate based on the overall compensation package offered

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Pls share more job Tips Like, Interview Question

Swiggy Interview FAQs

How many rounds are there in Swiggy Customer Service Executive interview?
Swiggy interview process usually has 3 rounds. The most common rounds in the Swiggy interview process are Aptitude Test, Typing Test and HR.
How to prepare for Swiggy Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Swiggy. The most common topics and skills that interviewers at Swiggy expect are Customer Service, Email Support, chat support, customer support and voice support.

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Swiggy Customer Service Executive Interview Process

based on 2 interviews

Interview experience

4
  
Good
View more
Swiggy Customer Service Executive Salary
based on 75 salaries
₹1 L/yr - ₹5 L/yr
At par with the average Customer Service Executive Salary in India
View more details

Swiggy Customer Service Executive Reviews and Ratings

based on 13 reviews

3.9/5

Rating in categories

4.4

Skill development

3.4

Work-life balance

3.5

Salary

3.6

Job security

4.1

Company culture

3.2

Promotions

3.3

Work satisfaction

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