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Myntra Customer Service Executive Interview Questions and Answers

Updated 20 May 2024

Myntra Customer Service Executive Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed in Apr 2024. There were 4 interview rounds.

Round 1 - Case Study 

Ethics real life topic discuss

Round 2 - Group Discussion 

About My Life What's going on in my life and who?

Round 3 - Why do I need a job and why am I 

(3 Questions)

  • Q1. You are currently a student and why do you want a job?
  • Ans. I am a student and have some need. If something is personal, then because of the reason I want a job and not to depend on career and parents.
  • Answered Anonymously
  • Q2. Why do you want to join this company?
  • Ans. I don't have any option. I have tried many companies, I have applied at many places, so I am applying here too. Who knows, I may get a positive response?
  • Answered Anonymously
  • Q3. What did you do in your education?
  • Ans. In my education I have a B.A degree and am currently undergoing master running.
  • Answered Anonymously
Round 4 - Case Study 

Real Life Experience: If you are in service, then how will you make the people happy and how will you solve any problem?

Interview Preparation Tips

Topics to prepare for Myntra Customer Service Executive interview:
  • Creativity
  • Beuty
  • Computer Skills
  • Editing
  • Vlog
  • knowledge fusion
  • Product Management
  • Customer Service
  • Hoby
Interview preparation tips for other job seekers - Good

Interview questions from similar companies

I applied via Walk-in and was interviewed in Apr 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About online shopping

Interview Preparation Tips

Interview preparation tips for other job seekers - They check whether you are fluent in english and hindi
Versant test

I applied via Recruitment Consultant and was interviewed in Aug 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tellme about yourself and How long you will stay if we hire you??

Interview Preparation Tips

Interview preparation tips for other job seekers - They look for genuine reason and how confident we are.nothing much complicated.

I applied via Naukri.com and was interviewed in Nov 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What you know about ajio

Interview Preparation Tips

Interview preparation tips for other job seekers - It's soo good, cooperative
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Apr 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me something about your self What is strength and weakness How do you see your self on next 5years.
Round 2 - HR 

(1 Question)

  • Q1. Are you willing to relocate. What type of work environment do you like the most

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and prepare all the interview questions .

I applied via Walk-in and was interviewed in Dec 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about your self
  • Q2. Why should I hire you
  • Q3. What is your salary expectation

Interview Preparation Tips

Interview preparation tips for other job seekers - First you should take time and after that you can give answer properly

I applied via Recruitment Consulltant and was interviewed in Nov 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

Firstly i got call from random number, as you guys get also .
She is Niti Mam HR and we do the conversation. It goes well.
Second and Third Round Taken by Manager and Associates Team Member.
They Give me the task, and i have to perform according to the situation.
The interview goes very well and Easy and They all are good,
One thing more is that they give you the full time to speak and they here you and very supportive,
As I say for the last time.........
Now I'm On the way where i have to reach.
Thanks

Round 2 - HR 

(1 Question)

  • Q1. Give you Introduction

Interview Preparation Tips

Interview preparation tips for other job seekers - Very Easy and they give you the time.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I was interviewed in Oct 2023.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. As you like ok
  • Q2. Any question for me
Round 3 - One-on-one 

(4 Questions)

  • Q1. I am very confident . I am ready
  • Q2. I am hard working.
  • Q3. I am good listener
  • Q4. I am cold gusy
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Dec 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Will check your language skills
  • Q2. Screening oif your resume
Round 3 - Aptitude Test 

Typeing test was given speed of minimum 29/wp with 98% of accuracy

Round 4 - HR 

(3 Questions)

  • Q1. General questions like experience
  • Q2. How you will manage cold calls
  • Ans. 

    I will start with a friendly introduction and try to understand their needs before pitching my product/service.

    • Introduce myself and the company

    • Ask if they have a few minutes to talk

    • Try to understand their needs and requirements

    • Pitch my product/service accordingly

    • Handle objections and provide solutions

    • Thank them for their time and follow up if necessary

  • Answered by AI
  • Q3. And about your speeking skils

Interview Preparation Tips

Interview preparation tips for other job seekers - All the process will be done on same day, for me it took 4hrs
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Aug 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    Experienced customer support executive with a background in resolving customer issues and providing excellent service.

    • Over 5 years of experience in customer support roles

    • Skilled in handling customer inquiries, complaints, and technical issues

    • Proficient in using CRM systems and ticketing platforms

    • Strong communication and problem-solving skills

    • Received multiple awards for outstanding customer service

  • Answered by AI
  • Q2. How can you handle frustrated customers
  • Ans. 

    I handle frustrated customers by actively listening, empathizing, and finding solutions to their problems.

    • Listen actively to understand their concerns

    • Empathize with their emotions and show understanding

    • Offer solutions or alternatives to resolve their issues

    • Remain calm and professional throughout the interaction

    • Follow up to ensure the problem is resolved to their satisfaction

  • Answered by AI
Round 2 - HR 

(2 Questions)

  • Q1. Why do you want to join our company
  • Ans. 

    I am impressed by your company's reputation for excellent customer service and innovative solutions.

    • Your company has a strong reputation for providing excellent customer service

    • I am excited about the opportunity to work with a company that values innovation and creativity

    • I believe that my skills and experience align well with the values and goals of your company

  • Answered by AI
  • Q2. Where can we see you in next 2 years if given an opportunity
  • Ans. 

    In the next 2 years, I see myself excelling in my role as a Customer Support Executive, taking on more responsibilities, and contributing to the growth of the company.

    • Continuing to provide excellent customer service and resolving issues efficiently

    • Taking on leadership roles within the customer support team

    • Participating in training programs to enhance my skills and knowledge

    • Contributing innovative ideas to improve custo...

  • Answered by AI

Myntra Interview FAQs

How many rounds are there in Myntra Customer Service Executive interview?
Myntra interview process usually has 4 rounds. The most common rounds in the Myntra interview process are Case Study and Group Discussion.

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Myntra Customer Service Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more
Myntra Customer Service Executive Salary
based on 29 salaries
₹1.2 L/yr - ₹3.6 L/yr
24% less than the average Customer Service Executive Salary in India
View more details

Myntra Customer Service Executive Reviews and Ratings

based on 8 reviews

4.9/5

Rating in categories

4.3

Skill development

3.1

Work-life balance

2.9

Salary

4.5

Job security

3.0

Company culture

2.5

Promotions

4.1

Work satisfaction

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