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Epicenter Technologies

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3.4

based on 570 Reviews

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Epicenter Technologies Interview Questions, Process, and Tips for Experienced

Updated 1 Feb 2025

Top Epicenter Technologies Interview Questions and Answers for Experienced

Epicenter Technologies Interview Experiences for Experienced

Popular Designations

12 interviews found

Non Voice Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 13 Jan 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jan 2023. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. What are pro qualities
    • Add your answer
  • Q2. Are you here international or domestic
    • Add your answer
Round 2 - Assignment 

Typing speed test , eligible if min is 35 words per min and 85 percent accuracy

Round 3 - One-on-one 

(1 Question)

  • Q1. Interview with manager end
    • Add your answer

Non Voice Customer Service Executive Interview Questions asked at other Companies

Q1. What is Business Process Associate
View answer (1)

Quality Analyst Interview Questions & Answers

user image Anonymous

posted on 26 Aug 2021

I applied via Naukri.com

Interview Questionnaire 

3 Questions

  • Q1. Basic understanding about quality role?
  • Ans. 

    Quality role involves ensuring that products or services meet or exceed customer expectations and industry standards.

    • Developing and implementing quality control processes

    • Conducting audits and inspections to identify areas for improvement

    • Analyzing data to identify trends and areas for improvement

    • Collaborating with cross-functional teams to address quality issues

    • Ensuring compliance with industry regulations and standards

    • ...

    • Answered by AI
    Add your answer
  • Q2. What tools have u used while evaluating calls
  • Ans. 

    I have used tools like Quality Monitoring Software, Excel, and Google Sheets to evaluate calls.

    • Quality Monitoring Software to listen to recorded calls and evaluate them based on predefined criteria

    • Excel and Google Sheets to track and analyze data related to call evaluations

    • Screen recording software to capture the agent's screen during the call

    • Speech analytics software to analyze the content of the call and identify are...

    • Answered by AI
    Add your answer
  • Q3. More of analysing
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be real and share your experience, practical which you must have performed in your daily work. Don't be person on perception thoughts explain what u have achieved and what best you can do.

Quality Analyst Interview Questions asked at other Companies

Q1. How you will maintain the balance between operations and quality so that they do not have any conflicts of interest
View answer (3)

Senior Customer Analyst Interview Questions & Answers

user image Anonymous

posted on 5 Aug 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Aug 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Basic questions
    • Add your answer
  • Q2. Senior manager interview
    • Add your answer
  • Q3. Normal questions
    • Add your answer
  • Q4. Related companies,Myself, knowledge, communication skills, friendly nature.
    • Add your answer
  • Q5. Realated experience
    • Add your answer
Round 3 - Aptitude Test 

Normal questions with myself

Interview Preparation Tips

Interview preparation tips for other job seekers - About experience

Interview Questions & Answers

user image Anonymous

posted on 31 Dec 2021

Interview Questionnaire 

2 Questions

  • Q1. What is your future goaL
    • Add your answer
  • Q2. Why tgia much gap
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak louder

Epicenter Technologies interview questions for popular designations

 Customer Service Executive

 (9)

 Chat and Email Support Executive

 (2)

 Quality Analyst

 (1)

 Analyst

 (1)

 Software Tester

 (1)

 Employee Relations Executive

 (1)

 Collections Executive

 (1)

 Head/VP/GM-HR

 (1)

Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 21 Sep 2022

I applied via Recruitment Consulltant and was interviewed before Sep 2021. There was 1 interview round.

Round 1 - One-on-one 

(5 Questions)

  • Q1. Tell me something about yourself.
    • Add your answer
  • Q2. What is your salary expectations.
    • Add your answer
  • Q3. Tell me about your family background.
    • Add your answer
  • Q4. Are you okay with any shifts?
    • Add your answer
  • Q5. Tell me something about Mumbai.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident about what you say and be positive and attentive as to what the interviewer is asking you.

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (36)

Developer Interview Questions & Answers

user image

posted on 15 Jul 2021

Interview Questionnaire 

1 Question

  • Q1. What can be done in order to get more sale? quickly!
  • Ans. 

    To get more sales quickly, focus on targeted marketing, improving product quality, offering promotions, and providing exceptional customer service.

    • Implement targeted marketing strategies to reach potential customers

    • Enhance product quality to attract and retain customers

    • Offer promotions and discounts to incentivize purchases

    • Provide exceptional customer service to build loyalty and encourage repeat sales

    • Answered by AI
    Add your answer

Developer Interview Questions asked at other Companies

Q1. Which programming language do you use regular in work
View answer (2)

Analyst Interview Questions & Answers

user image Anonymous

posted on 23 Apr 2021

Interview Questionnaire 

1 Question

  • Q1. Asked about personal details and about the current job profile in details. HR round and then Manager round
    • Add your answer

Analyst Interview Questions asked at other Companies

Q1. N-th Fibonacci Number Problem Statement Given an integer ‘N’, your task is to find and return the N’th Fibonacci number using matrix exponentiation. Since the answer can be very large, return the answer modulo 10^9 + 7. Formula: F(n) = F(n-... read more
View answer (1)

Team Lead Operations Interview Questions & Answers

user image Anonymous

posted on 27 Apr 2021

Interview Questionnaire 

1 Question

  • Q1. All about people management and SLA Management
    • Add your answer

Team Lead Operations Interview Questions asked at other Companies

Q1. What was thr volume of shipment handled per day in previous designation ?
View answer (19)

Head/VP/GM-HR Interview Questions & Answers

user image Anonymous

posted on 17 Jul 2021

I applied via Recruitment Consultant and was interviewed before Jul 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Work experience, policies and procedures, compensation and benefits and PMS
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The recruiter just took a round of interviews and said would set up the next round. The second round of interviews never happened and neither did the recruiter have the courteous to respond to what's happening. Applied via a consultant, the consultant also was not given a feedback on what's happening. Very unprofessional company and staff. Can just imagine at niche profiles this happens, what must be the situation at the lower end. Reviews also are not that great for the company. There is a lot of passing the buck and no revert to what's happening is a general statement from others.

Head/VP/GM-HR Interview Questions asked at other Companies

Q1. Would absence of knowledge of local language be a barrier ?
View answer (2)

Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 10 Oct 2020

Interview Questionnaire 

1 Question

  • Q1. Tell something about yourself?
    • Add your answer

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (36)

Top trending discussions

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Interview Tips & Stories
5d (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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Epicenter Technologies Interview FAQs

How many rounds are there in Epicenter Technologies interview for experienced candidates?
Epicenter Technologies interview process for experienced candidates usually has 2-3 rounds. The most common rounds in the Epicenter Technologies interview process for experienced candidates are One-on-one Round, HR and Resume Shortlist.
How to prepare for Epicenter Technologies interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Epicenter Technologies. The most common topics and skills that interviewers at Epicenter Technologies expect are Javascript, Team Leading, Java, Sales and Business Development.
What are the top questions asked in Epicenter Technologies interview for experienced candidates?

Some of the top questions asked at the Epicenter Technologies interview for experienced candidates -

  1. What can be done in order to get more sale? quick...read more
  2. what tools have u used while evaluating cal...read more
  3. Basic understanding about quality ro...read more
How long is the Epicenter Technologies interview process?

The duration of Epicenter Technologies interview process can vary, but typically it takes about less than 2 weeks to complete.

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Epicenter Technologies Interviews By Designations

Interview Questions for Popular Designations

Epicenter Technologies Interview Process for Experienced

based on 2 interviews

Interview experience

4
  
Good
View more

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Epicenter Technologies Reviews and Ratings

based on 570 reviews

3.4/5

Rating in categories

3.3

Skill development

3.3

Work-life balance

3.2

Salary

3.3

Job security

3.5

Company culture

2.8

Promotions

3.2

Work satisfaction

Explore 570 Reviews and Ratings
Jobs at Epicenter Technologies
Finance Lead - CA/CA (11-18 yrs)

11-18 Yrs

Not Disclosed

Associate Vice President - Human Resource (10-18 yrs)

10-18 Yrs

Not Disclosed

Epicenter Technologies - Manager - Financial Planning & Analysis (3-3 yrs)

3-3 Yrs

Not Disclosed

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Epicenter Technologies Salaries in India
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