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Concentrix Corporation Senior Escalation Engineer Interview Questions, Process, and Tips

Updated 6 Apr 2023

Top Concentrix Corporation Senior Escalation Engineer Interview Questions and Answers

Concentrix Corporation Senior Escalation Engineer Interview Experiences

2 interviews found

Interview experience
4
Good
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. Types of migration & mailbox provision protocol
  • Ans. 

    There are various types of migration and mailbox provision protocols used in the industry.

    • IMAP (Internet Message Access Protocol) is commonly used for mailbox migration and provision.

    • POP3 (Post Office Protocol version 3) is another protocol used for mailbox migration and provision.

    • Exchange Web Services (EWS) is a protocol used for migrating and provisioning mailboxes in Microsoft Exchange environments.

    • Migration can als...

  • Answered by AI
  • Q2. Mail flow of server 2016
  • Ans. 

    Server 2016 mail flow overview

    • Server 2016 uses Exchange Server 2016 for mail flow

    • Exchange Server 2016 uses transport services to route emails

    • Transport services include Front End Transport, Mailbox Transport, and Edge Transport

    • Front End Transport receives emails from the internet and sends them to Mailbox Transport

    • Mailbox Transport delivers emails to the recipient's mailbox

    • Edge Transport is used for secure email communi

  • Answered by AI
  • Q3. Type of mailbox & it's uses.
  • Ans. 

    A mailbox is a storage location for email messages. There are different types of mailboxes with different uses.

    • Types of mailboxes include user mailboxes, shared mailboxes, resource mailboxes, and archive mailboxes.

    • User mailboxes are used for individual users to send, receive, and store email messages.

    • Shared mailboxes are used for multiple users to access and manage email messages, such as for a team or department.

    • Resou...

  • Answered by AI
  • Q4. Azure active Directory & it's FSMO roles.
  • Ans. 

    FSMO roles are critical for the proper functioning of Azure Active Directory.

    • FSMO stands for Flexible Single Master Operations.

    • There are five FSMO roles in Azure Active Directory: Schema Master, Domain Naming Master, RID Master, PDC Emulator, and Infrastructure Master.

    • The Schema Master controls all updates and modifications to the schema.

    • The Domain Naming Master controls the addition or removal of domains in the forest...

  • Answered by AI
  • Q5. Difference between Security group & Dynamic distribution group.
  • Ans. 

    Security group is used to manage access to resources while dynamic distribution group is used to send email to a group of recipients.

    • Security group is a collection of users, computers, and other groups that are used to manage access to resources.

    • Dynamic distribution group is a collection of recipients that is created based on a set of filters.

    • Security group is used to assign permissions to resources while dynamic distr...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Concentrix Corporation Senior Escalation Engineer interview:
  • Active Directory
  • Exchange Administration
  • Outlook Configuration
  • Azure
  • Windows defender
  • Mailflow
  • Types of mailbox
Interview preparation tips for other job seekers - Make sure. You are prepared with all networking basics and exact technology.

Skills evaluated in this interview

I applied via Recruitment Consulltant and was interviewed before Oct 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Why u left all your previous organisation. You will be asked to explain for each organization.
Round 3 - Technical 

(1 Question)

  • Q1. What is active directory Explain fsmo roles Explain DHCP, DORA DNS Related questions Group policy related questions

Interview Preparation Tips

Topics to prepare for Concentrix Corporation Senior Escalation Engineer interview:
  • Windows Active Directory
Interview preparation tips for other job seekers - Be confident, ask for job description and interview question samples

Senior Escalation Engineer Interview Questions Asked at Other Companies

Q1. Tell me about scenario how you handled a customer who has a produ ... read more
Q2. Difference between Security group & Dynamic distribution grou ... read more
Q3. Types of migration & mailbox provision protocol
Q4. Azure active Directory & it's FSMO roles.
Q5. Type of mailbox & it's uses.

Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed before Dec 2019. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Memorable day, last day spent, intro

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and show who you are

I applied via Company Website and was interviewed before Jan 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Your vision

Interview Preparation Tips

Interview preparation tips for other job seekers - Be simple and optimistic for the interview

I applied via Walk-in and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Questions were asked about the things mentioned in the CV mainly about the projects, and hobbies.
Round 2 - Technical 

(1 Question)

  • Q1. About the thermostat, the refrigeration cycle.

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't be nervous. Be confident and you are good to go.

Interview Questionnaire 

1 Question

  • Q1. What is the intranet
  • Ans. 

    An intranet is a private network that is only accessible to authorized users within an organization.

    • Intranets are used for internal communication, collaboration, and sharing of resources.

    • They can include company news, employee directories, and internal applications.

    • Intranets are typically accessed through a web browser and require authentication.

    • They are different from the internet, which is a public network accessible...

  • Answered by AI

Skills evaluated in this interview

I applied via Referral and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Must have skill in All kind of troubleshooting's and configurations & installation
  • Q2. Dns, DHCP, AD , configuration of printers, soft phone configuring , MSO configuration, network

Interview Preparation Tips

Interview preparation tips for other job seekers - Must have skill in installation and configuration & troubleshooting basic HUB & network related issue fixing. floor issues resolving methods and need good communication skills

I applied via Naukri.com and was interviewed in Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Introduction
  • Q2. Why this company
  • Q3. Good quality service
  • Q4. A service provided as per the customer requirements n interest by hearing to customer query effectively and timely

Interview Preparation Tips

Interview preparation tips for other job seekers - 1.Be truthful n confident .
2.Answer should not be too long or too short.
3.share required. Information completely
4.be very clear about it expectations in terms of salary n allowance.

I applied via Naukri.com and was interviewed in May 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview is easy to crack..
Coming to job security they if they put in bench they will bare us for only three months after that they will forceful make us drop papers..

I applied via Referral

Interview Questionnaire 

2 Questions

  • Q1. Why do you want to join TP.
  • Q2. Are you comfortable with the shift timmings??

Interview Preparation Tips

Interview preparation tips for other job seekers - You need a fluent english.

Concentrix Corporation Interview FAQs

How many rounds are there in Concentrix Corporation Senior Escalation Engineer interview?
Concentrix Corporation interview process usually has 2-3 rounds. The most common rounds in the Concentrix Corporation interview process are Resume Shortlist, HR and Technical.
What are the top questions asked in Concentrix Corporation Senior Escalation Engineer interview?

Some of the top questions asked at the Concentrix Corporation Senior Escalation Engineer interview -

  1. Difference between Security group & Dynamic distribution gro...read more
  2. Types of migration & mailbox provision proto...read more
  3. Azure active Directory & it's FSMO rol...read more

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Concentrix Corporation Senior Escalation Engineer Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

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Concentrix Corporation Senior Escalation Engineer Salary
based on 176 salaries
₹4 L/yr - ₹13.5 L/yr
29% less than the average Senior Escalation Engineer Salary in India
View more details

Concentrix Corporation Senior Escalation Engineer Reviews and Ratings

based on 24 reviews

3.3/5

Rating in categories

4.2

Skill development

3.2

Work-life balance

3.1

Salary

3.3

Job security

2.9

Company culture

3.2

Promotions

2.9

Work satisfaction

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