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Concentrix Corporation
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Concentrix Corporation Interview Questions, Process, and Tips for Experienced
Top Concentrix Corporation Interview Questions and Answers for Experienced
- Q1. What's is the difference between cloud and on premisesasked in Technical Lead interview
- Q2. Define DHCP and its working? DHCP Server? DORA process? And on what protocol it works? Port number for DHCP? Is Dora's process is Broadcast or a Unicast process? What mes ...read moreasked in Senior Technical Advisor interview
- Q3. What is social media? How does it impacts our lifes?asked in Customer Service Executive interview
Concentrix Corporation Interview Experiences for Experienced
777 interviews found
Anonymous
I applied via Referral and was interviewed in Jul 2021. There were 3 interview rounds.
Interview Questionnaire
3 Questions
- Q1. What about bpo?
- Ans.
BPO stands for Business Process Outsourcing.
BPO involves outsourcing non-core business functions to a third-party provider.
Customer service is a common function outsourced in BPO.
BPO can help companies save costs and improve efficiency.
Examples of BPO providers include Accenture, IBM, and Infosys.
- Q2. Tell me about online shopping and teleperformance, covid 19 etc?
- Ans.
Online shopping has become more important during Covid-19 and Teleperformance plays a crucial role in providing customer service for online shoppers.
Online shopping has seen a surge in demand due to Covid-19 as people prefer to shop from the safety of their homes.
Teleperformance provides customer service support for various online shopping platforms, helping customers with their queries and concerns.
With the increase i...
- Q3. Tell me about international process questions?
- Ans.
International process questions refer to inquiries related to global operations and procedures.
These questions may involve shipping and handling of products across borders
They may also pertain to customs regulations and documentation
Language barriers and cultural differences may also be a factor
Examples include inquiries about international shipping rates, customs duties, and import/export regulations
Interview Preparation Tips
Customer Service Agent Interview Questions asked at other Companies
SACHIN KUMAR
Selected
I applied via Naukri.com and was interviewed before Mar 2022. There were 4 interview rounds.
Basic grammar and active listening skills required
(1 Question)
- Q1. Share job experience only if you have the documents to support that
(1 Question)
- Q1. What is modem and IP address. What is operating system What major technical things about modern IT sector
- Ans.
A modem is a device that connects a computer to the internet. An IP address is a unique identifier assigned to each device on a network. An operating system is the software that manages a computer's hardware and software resources.
A modem is used to connect a computer to the internet through a phone line or cable connection.
An IP address is a numerical label assigned to each device on a network to identify and communic...
Interview Preparation Tips
Skills evaluated in this interview
Senior Advisor Interview Questions asked at other Companies
I applied via Naukri.com and was interviewed before Feb 2021. There were 3 interview rounds.
(6 Questions)
- Q1. Why are you looking for a change?
- Q2. Why should we hire you?
- Q3. What are your salary expectations?
- Q4. What is your family background?
- Q5. What are your strengths and weaknesses?
- Q6. Tell me about yourself.
(1 Question)
- Q1. Views in 200 words within 30 minutes to be submitted on topics related to social awareness.
(4 Questions)
- Q1. Tell me about yourself
- Q2. What do you know about our company
- Q3. Are you okay with rotational shifts
- Q4. How can you contribute in Customer Service Sector
Interview Preparation Tips
Top Concentrix Corporation Technical Advisor Interview Questions and Answers
Technical Advisor Interview Questions asked at other Companies
What people are saying about Concentrix Corporation
Interview Questionnaire
4 Questions
- Q1. 1.introduce yourself including your educational journey and family background
- Q2. Where do you rate yourself in excel
- Q3. Where do you see yourself after 5 years
- Q4. What brought you to this company
Business Analyst Interview Questions asked at other Companies
Concentrix Corporation interview questions for popular designations
I applied via Recruitment Consultant and was interviewed in Aug 2021. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. How can you give commitment that you will stay longer with the company?
- Q2. Who about handling NSFW content in your work.
Interview Preparation Tips
Get interview-ready with Top Concentrix Corporation Interview Questions
arun Pawar
I applied via Walk-in and was interviewed before May 2021. There were 3 interview rounds.
Aptitude test will be easy. Before giving test go through some points of aptitude and don't be nervous.
Assignment on the topic which was given by the company and those topics will be easy they want to check your English and all that's it and mainly it will be typing test to see how accurate your.
(1 Question)
- Q1. Tell me about your self
Interview Preparation Tips
Content Reviewer Interview Questions asked at other Companies
Jobs at Concentrix Corporation
Lakshmi C
(3 Questions)
- Q1. Why are you looking for a change?
- Q2. What are your salary expectations?
- Q3. What
Ok
Interview Preparation Tips
Quality Analyst Interview Questions asked at other Companies
Vijay Adhikari
I applied via Recruitment Consultant and was interviewed in May 2021. There were 6 interview rounds.
Interview Questionnaire
3 Questions
- Q1. About myself educational backgrounds
- Q2. Why your preference to work in BPO
- Q3. How long do you see your carrier in the BPO sector
Interview Preparation Tips
Top Concentrix Corporation Customer Service Associate Interview Questions and Answers
Customer Service Associate Interview Questions asked at other Companies
RAVI KUMAR MISHRA
I applied via Recruitment Consultant and was interviewed in Nov 2020. There were 7 interview rounds.
Interview Questionnaire
8 Questions
- Q1. How will you deal with a concern that is not accepted by your MANAGER
- Ans.
I will try to understand the reason behind the concern and find alternative solutions.
Listen carefully to the concern and ask questions to understand the issue
Try to find alternative solutions that may be acceptable to the manager
If necessary, escalate the concern to a higher authority
Maintain a professional and respectful attitude throughout the process
- Q2. Describe a scenario where you had to take a concern to your Supervisor and how did you do it
- Ans. => (i) “HOW DO YOU THINK THIS COULD BE IMPROVED?” Your boss gave you that dreaded, “Thanks, but no thanks.” Well, that’s the end of the road, right? It’s time to drop that idea entirely and slink away with whatever shred of dignity you have left. True–you don’t want to get into a heated debate with your supervisor about why your suggestion does indeed have some merit. However, that doesn’t mean you need to j...
- Q3. If you need help then how will you go ahead and ask it from your supervisor?
- Ans. => (i) Your boss gave you that dreaded, “Thanks, but no thanks.” Well, that’s the end of the road, right? It’s time to drop that idea entirely and slink away with whatever shred of dignity you have left. True–you don’t want to get into a heated debate with your supervisor about why your suggestion does indeed have some merit. However, that doesn’t mean you need to just accept rejection at face value. In fac...
- Q4. If you have to take care of two concerns at the same time , how will you do it ?
- Ans. => Ask permission from the first customer. • Greet the other customer. • Get back to the first person quickly and thank them for waiting. • Restate where they were in the sale. • Confirm they got it right. … all the while not rushing anyone.
- Q5. If the customer does not agree with your suggestion then what will you do ?
- Ans.
I will listen to the customer's concerns and try to find a solution that meets their needs.
Ask the customer for more information about their concerns
Offer alternative solutions that may better meet their needs
Be empathetic and understanding of their perspective
If necessary, escalate the issue to a supervisor for further assistance
Ensure that the customer feels heard and valued throughout the interaction
- Q6. Describe a scenario where you had to take a concern to your Supervisor and how did you do it?
- Ans.
I had to escalate a customer's complaint to my supervisor regarding a billing issue.
I listened to the customer's concern and apologized for the inconvenience.
I reviewed the customer's account and identified the issue.
I explained the issue to the customer and informed them that I would escalate the matter to my supervisor.
I provided my supervisor with all the necessary information and documentation.
My supervisor resolve...
- Q7. Describe a time when you received a compliment for the work you did
- Ans. => Example :- There was one time, that the owner of the business got sick and couldn’t work for about three months while he was recovering at home. I volunteered to do some extra work for the family to cover his absences. It meant that I had to work almost every day while still studying so by the end of a few months I was extremely tired. Anyway, when the owner of the business returned, he was very grateful an...
- Q8. If you need help then how will you go ahead and ask it from your supervisor
- Ans. => The trick here is knowing when it’s time to suck it up, swallow your pride, and admit you’re stuck. My general rule of thumb is basically the "Three Strikes" rule. If I can’t figure something out after I’ve exhausted at least three other solutions on my own, it’s time to admit I need a little inspiration. Now, when you know you need to ask for help, don’t just go knocking on your manager’s door to surrender...
Interview Preparation Tips
The answers that i have given to these questions are to give you a perspective as to how will you answer if asked.
Be composed qnd calm and everything will roll out as you want it to.
Good Luck.
Top Concentrix Corporation Customer Service Associate Interview Questions and Answers
Customer Service Associate Interview Questions asked at other Companies
I applied via Naukri.com
Interview Questionnaire
4 Questions
- Q1. What is your AIM
- Q2. What is the reason to join us
- Q3. How long are you looking to work with us
- Q4. Share any challenge faced by you in the last job role
Interview Preparation Tips
Concentrix Corporation Interview FAQs
Some of the top questions asked at the Concentrix Corporation interview for experienced candidates -
The duration of Concentrix Corporation interview process can vary, but typically it takes about less than 2 weeks to complete.
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Concentrix Corporation Interviews By Designations
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Interview Questions for Popular Designations
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Concentrix Corporation Interview Process for Experienced
based on 358 interviews
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Concentrix Corporation Reviews and Ratings
based on 26k reviews
Rating in categories
Hyderabad / Secunderabad,
Gurgaon / Gurugram
+14-8 Yrs
Not Disclosed
|
Customer Service Executive
3.7k
salaries
|  ₹0.9 L/yr - ₹7.8 L/yr |
|
Assistant Manager
3.3k
salaries
| ₹2.9 L/yr - ₹10.2 L/yr |
|
Advisor
3.2k
salaries
| ₹0.9 L/yr - ₹6 L/yr |
|
Senior Representative
3.1k
salaries
| ₹1.5 L/yr - ₹6.5 L/yr |
|
Content Moderator
3k
salaries
| ₹1.7 L/yr - ₹5 L/yr |
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