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Concentrix Corporation Customer Service Executive Interview Questions, Process, and Tips

Updated 15 Feb 2025

Top Concentrix Corporation Customer Service Executive Interview Questions and Answers

View all 17 questions

Concentrix Corporation Customer Service Executive Interview Experiences

69 interviews found

I applied via Referral and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself.
  • Q2. What your job role in previous company?
Round 2 - One-on-one 

(1 Question)

  • Q1. Why you want to join this company?why you want to leave previous job?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident .you have to answer questions to the point.no negative attitude should be there.

I applied via Naukri.com and was interviewed before Apr 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Just be confidence n give your best.. Decent english mandatory

Round 3 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Where do you see yourself in 5 years?
  • Q4. What are your strengths and weaknesses?

Interview Preparation Tips

Interview preparation tips for other job seekers - Go with confidence. Decent english mandatory. Be patient, interview might take a whole day.

Customer Service Executive Interview Questions Asked at Other Companies

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I was interviewed before May 2020.

Interview Questionnaire 

1 Question

  • Q1. What are your plans

Interview Preparation Tips

Interview preparation tips for other job seekers - Tell them you see yourself working with this company till eternity, Agree with whatever questions they ask about shift timmings and all.
They want to hear you have no plans in life but to work for concentrix. Don't tell them about your dad business or if he has a good job. And tell them you don't have any plans for futher studies.
Just agree with them in everything. LOL

I applied via Walk-in and was interviewed in Oct 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Previous experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Its awesome

Concentrix Corporation interview questions for designations

 Customer Service

 (2)

 Senior Customer Service Executive

 (7)

 Customer Service Associate

 (37)

 Customer Service Representative

 (25)

 Customer Service Advisor

 (17)

 Customer Service Agent

 (2)

 Customer Service Manager

 (1)

 Customer Service Officer

 (1)

I applied via Naukri.com and was interviewed before Apr 2020. There were 6 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Intro, past experience, knowledge about customer service

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare for typing test, process knowledge, strength, email knowledge

Get interview-ready with Top Concentrix Corporation Interview Questions

I applied via Referral and was interviewed before Mar 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Self and challenges that i did

Interview Preparation Tips

Interview preparation tips for other job seekers - NA

I applied via Recruitment Consultant and was interviewed before Apr 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Tell me something about Pune ? Introduction

Interview Preparation Tips

Interview preparation tips for other job seekers - Sr. Manager Gaurav Sengar is not employee friendly. He will ask your TL about the discussion you may had on internal official matters.

I applied via Recruitment Consultant and was interviewed before Jan 2019. There was 1 interview round.

Interview Questionnaire 

5 Questions

  • Q1. Tell me about yourself.
  • Q2. Questions related to previous job.
  • Q3. Typing test and Versant Round
  • Q4. Speak on any one topic
  • Q5. Why you want to join this company?

Interview Preparation Tips

Interview preparation tips for other job seekers - Answer the questions with confidence and don't behave casually.

I applied via Recruitment Consultant and was interviewed before Oct 2017. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. PI and Work Experience.

Interview Preparation Tips

Round: Resume Shortlist
Experience: Previous Work experience.

Round: Operations
Experience: Was asked to talk with operations manager.

General Tips: Be honest and work efficiently . To the point.
Skills: Communication, Communication, Communication And Confidence, Body Language, Presentation Skills, Decision Making Skills
Duration: <1 week

Concentrix Corporation Interview FAQs

How many rounds are there in Concentrix Corporation Customer Service Executive interview?
Concentrix Corporation interview process usually has 2-3 rounds. The most common rounds in the Concentrix Corporation interview process are Resume Shortlist, One-on-one Round and HR.
How to prepare for Concentrix Corporation Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Concentrix Corporation. The most common topics and skills that interviewers at Concentrix Corporation expect are Customer Service, English, customer support, Asap and BPO Hiring.
What are the top questions asked in Concentrix Corporation Customer Service Executive interview?

Some of the top questions asked at the Concentrix Corporation Customer Service Executive interview -

  1. Can you rearrange the sentences on basic given parts of sentenc...read more
  2. How would you handle the unsatisfied custom...read more
  3. Can you repeat paragraph you hear in bri...read more
How long is the Concentrix Corporation Customer Service Executive interview process?

The duration of Concentrix Corporation Customer Service Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

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Concentrix Corporation Customer Service Executive Interview Process

based on 39 interviews

5 Interview rounds

  • Resume Shortlist Round
  • HR Round
  • Assignment Round
  • Personal Interview1 Round - 1
  • Personal Interview1 Round - 2
View more
Concentrix Corporation Customer Service Executive Salary
based on 3.7k salaries
₹0.9 L/yr - ₹7.8 L/yr
8% more than the average Customer Service Executive Salary in India
View more details

Concentrix Corporation Customer Service Executive Reviews and Ratings

based on 965 reviews

3.9/5

Rating in categories

3.8

Skill development

3.6

Work-life balance

3.4

Salary

4.1

Job security

3.9

Company culture

3.2

Promotions

3.5

Work satisfaction

Explore 965 Reviews and Ratings
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