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Concentrix Corporation Customer Service Executive Interview Questions, Process, and Tips

Updated 7 Mar 2025

Top Concentrix Corporation Customer Service Executive Interview Questions and Answers

View all 17 questions

Concentrix Corporation Customer Service Executive Interview Experiences

71 interviews found

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself
Round 3 - Technical 

(2 Questions)

  • Q1. What is operation system
  • Ans. 

    An operating system is the software that manages computer hardware and software resources and provides common services for computer programs.

    • An operating system is the backbone of a computer system.

    • It manages computer hardware and software resources.

    • It provides common services for computer programs.

    • Examples of operating systems include Windows, macOS, and Linux.

  • Answered by AI
  • Q2. How many windows version are there..?
  • Ans. 

    There are several versions of Windows, including Windows 10, Windows 8.1, Windows 7, and older versions.

    • There are currently four major versions of Windows: Windows 10, Windows 8.1, Windows 7, and Windows Vista.

    • There are also older versions of Windows, such as Windows XP, Windows 98, and Windows 95.

    • Each version of Windows has its own unique features and capabilities.

    • Windows 10 is the most recent version, released in 201...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - be confident, be yourself and work on your communication always

Skills evaluated in this interview

I applied via Job Hunt Consultancy and was interviewed in Jun 2022. There were 3 interview rounds.

Round 1 - Assignment 

MCAT Test was first we have to clear

Round 2 - One-on-one 

(2 Questions)

  • Q1. Operation Round we have to clear
  • Q2. Normal Knowledge base questions
Round 3 - Assignment 

We Have to clear Versant Round

Interview Preparation Tips

Interview preparation tips for other job seekers - Just try to focus on your Communication Skills, Pronunciation and Listening Skills

Customer Service Executive Interview Questions Asked at Other Companies

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Q1. How u deal to the customer if he get non veg food instead of veg ... read more
asked in Zomato
Q2. How you deal to the customer if he complain that delivery boy thr ... read more
asked in iEnergizer
Q3. 3. What do you mean by Customer service? What is BPO?
Q4. What do you know about gold loans and How will you identify wheth ... read more
asked in Startek
Q5. If you will get a call and customer is very frustrated and then h ... read more
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Aptitude Test 

Versant test 1
There are 4 steps to clear this exam
Fill in the blanks
Write paragraph summary
Letter writing
Listen carefully sentence then write those sentences

Round 3 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. Why should hire you?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident. Don't feel nervous. Interview was easy.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Be confident, they mostly asked about why you want to work with us? So please reasearch about the company and tell them about the reason
  • Q2. If they would ask that r u comfortable with rotational shifts? Don't say yes or no. If yes explain them that rotational shifts isn't a barrier in my career growth. Explain and Dont end up your answers mere...
  • Q3. They will give you any random topics. So please speak up and be confident and crack it.

Interview Preparation Tips

Interview preparation tips for other job seekers - Research about the company and why do you want to work with them

Concentrix Corporation interview questions for designations

 Customer Service

 (2)

 Senior Customer Service Executive

 (7)

 Customer Service Associate

 (37)

 Customer Service Representative

 (26)

 Customer Service Advisor

 (17)

 Customer Service Agent

 (2)

 Customer Service Manager

 (1)

 Customer Service Officer

 (1)

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Dec 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(1 Question)

  • Q1. Question related to job experience if any and about your self study and all.
Round 3 - Assignment 

So after HR round there is 2 test/assignment like AMCAT & Versent these two test are the most important ones

Round 4 - One-on-one 

(4 Questions)

  • Q1. And after all that the final round is Aux round.
  • Q2. About yourself and work experiences if any
  • Q3. Give you any topics to talk about at least 3-5 minutes
  • Q4. Your expectations from company
  • Ans. 

    I expect the company to provide a supportive work environment, opportunities for growth, and recognition for hard work.

    • Supportive work environment

    • Opportunities for growth

    • Recognition for hard work

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidant, don’t repeat yourself, stay focused and active listening. You can also download the versent test just for practice and you will get some ideas.

Get interview-ready with Top Concentrix Corporation Interview Questions

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Jun 2022.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Induction group 

(1 Question)

  • Q1. Just self introduction and a topic to speak
Round 3 - One-on-one 

(1 Question)

  • Q1. About the company and basic information
Round 4 - Aptitude Test 

There is a link for that

Round 5 - Assignment 

My test was online and also a typing test

I applied via Recruitment Consulltant and was interviewed in Feb 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Aptitude Test 

Listening and speaking ability

Round 3 - One-on-one 

(2 Questions)

  • Q1. Basic question about yourself, what’s your goal in future
  • Q2. Why do you wanna join this company?

Interview Preparation Tips

Interview preparation tips for other job seekers - Great place to work , all colleagues are so friendly, all the facilities are available , loved it
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Amcat 

(5 Questions)

  • Q1. Why do we hire you
  • Q2. Tell me something about yourself
  • Q3. Where do you want to see yourself after 5 years
  • Q4. How do you handle a senior employee who is not open to feedback if you are a team leader
  • Q5. What is your expectation from the company

Interview Preparation Tips

Interview preparation tips for other job seekers - Be focused on the questions ask. Strong communication skills needed including good vocabulary and interpersonal skills required

I applied via Walk-in and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Previous job related

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident you can achieve anything in life and success

I applied via Recruitment Consulltant

Round 1 - Aptitude Test 

First round will be the AMCAT test depending on process for which they are hiring for.

Round 2 - Aptitude Test 

Second will be Versant test for checking the aptitude

Round 3 - One-on-one 

(1 Question)

  • Q1. Third round will be one-on-one with operation manager.

Interview Preparation Tips

Interview preparation tips for other job seekers - Work on skills like typing & communication for non-technical hirings & work on language skills for technical hirings.
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Concentrix Corporation Interview FAQs

How many rounds are there in Concentrix Corporation Customer Service Executive interview?
Concentrix Corporation interview process usually has 2-3 rounds. The most common rounds in the Concentrix Corporation interview process are Resume Shortlist, One-on-one Round and HR.
How to prepare for Concentrix Corporation Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Concentrix Corporation. The most common topics and skills that interviewers at Concentrix Corporation expect are Customer Service, English, customer support, Asap and BPO Hiring.
What are the top questions asked in Concentrix Corporation Customer Service Executive interview?

Some of the top questions asked at the Concentrix Corporation Customer Service Executive interview -

  1. Can you rearrange the sentences on basic given parts of sentenc...read more
  2. How would you handle the unsatisfied custom...read more
  3. Can you repeat paragraph you hear in bri...read more
How long is the Concentrix Corporation Customer Service Executive interview process?

The duration of Concentrix Corporation Customer Service Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

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Concentrix Corporation Customer Service Executive Interview Process

based on 41 interviews

5 Interview rounds

  • Resume Shortlist Round
  • HR Round
  • Assignment Round
  • Personal Interview1 Round - 1
  • Personal Interview1 Round - 2
View more
Concentrix Corporation Customer Service Executive Salary
based on 3.7k salaries
₹1 L/yr - ₹7.8 L/yr
8% more than the average Customer Service Executive Salary in India
View more details

Concentrix Corporation Customer Service Executive Reviews and Ratings

based on 969 reviews

3.9/5

Rating in categories

3.8

Skill development

3.6

Work-life balance

3.4

Salary

4.1

Job security

3.9

Company culture

3.2

Promotions

3.5

Work satisfaction

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