Listen to their concerns, apologize, offer a solution, and follow up.

• Listen actively to their complaints without interrupting.

• Apologize for the inconvenience caused and empathize with their situation....read more

Firstly listen the whole think what customer is saying and then apologize to the customer and show empathy

I'd patiently listen and acknowledge their complaint/ unsatisfactory experience with the product/service, and will try to resolve the issue according to the companies policy. If customer gets what's r...read more

First we are say to customer sorry for inconvenience than empthy and we are solving the problem

First we have to listen whats customer need after that we have to convince the customer and provide extra support if you can do

I handle the customer as per company given instruction

I'll listen the complaint actively, stay calm in that situation, apologize for inconvenience and will find the solution.

Stay calm, listen actively, empathize with the customer, and address their concerns. Offer a sincere apology, seek a resolution, and provide options for compensation or rectification. Maintain profess...read more