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Concentrix Corporation Customer Service Executive Interview Questions, Process, and Tips
Updated
26 Dec 2024
Top Concentrix Corporation Customer Service Executive Interview Questions and Answers
- Q1. Can you rearrange the sentences on basic given parts of sentences?
- Q2. How would you handle the unsatisfied customer?
- Q3. Can you repeat paragraph you hear in brief?
Concentrix Corporation Customer Service Executive Interview Experiences
67 interviews found
Anonymous
I applied via Recruitment Consultant and was interviewed in Jul 2021. There were 5 interview rounds.
Interview Questionnaire
5 Questions
- Q1. Introduction
- Q2. Hobbies
- Q3. Work experience
- Q4. Why you want to join this industry and what do you know about this industry.
- Q5. Would you choose any top mnc over this company after some times ??
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Interview Preparation Tips
Interview preparation tips for other job seekers - Just be confident and try to answer all the question without showing fear in your eyes and be cheerfull and read about the company and the process you are applying for. All the best from my side.
Interview Questionnaire
3 Questions
- Q1. Tell me something about your self
- Q2. Tell me about your routine
- Q3. How did you spend your yesterday?
- Ans. I woke up, I went for a walk. Then came back home prepared my breakfast and watched some productive videos on YouTube about self learning then I had my breakfast alongside. I went out for shopping then came back home and slept .
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Answered
Anonymously
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Interview Preparation Tips
Interview preparation tips for other job seekers - Just be ready for Operational round and agree with all the terms.
asked in
Zomato
Q1. How u deal to the customer if he get non veg food instead of veg ... read more
asked in
Zomato
Q2. How you deal to the customer if he complain that delivery boy thr ... read more
asked in
Muthoot Fincorp
Q4. What do you know about gold loans and How will you identify wheth ... read more
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Startek
Q5. If you will get a call and customer is very frustrated and then h ... read more
I applied via Company Website and was interviewed in Aug 2021. There were 4 interview rounds.
Interview Questionnaire
2 Questions
- Q1. What challenges you faced in last job?
- Q2. Tell me a scenario where you helped a customer by out of the box
- Ans.
Assisted a customer in finding a unique solution to a product issue
Customer had a faulty product that was out of warranty
Suggested a DIY repair using household items
Provided step-by-step instructions and followed up to ensure success
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Answered by
AI
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Interview Preparation Tips
Interview preparation tips for other job seekers - Always be confident in interview and if it is on video call. Be attentive always and try to focus on questions in every detail
Interview experience
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed before Sep 2022. There were 2 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
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Round 2 - HR
(2 Questions)
- Q1. Basic details about your self.
- Ans. Your name age .exp last company profile and process
- Q2. About yourslf and how did youspend your last sunday
Answered
Anonymously
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Interview Preparation Tips
Interview preparation tips for other job seekers - Listen carefully and all question would be like how you will treat cx. Sorry , apology usesing
Concentrix Corporation interview questions for designations
Interview experience
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed before Apr 2022. There were 3 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
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Round 2 - Aptitude Test
In this you have to clear their AMCAT test.
Round 3 - One-on-one
(1 Question)
- Q1. They ask you basic questions like 1. Tell me about your self? 2. why do you want to switch your job ? 3. What did you learn from your previous company. 5. Why should we hire you?
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Interview Preparation Tips
Interview preparation tips for other job seekers - I would say you should prepare your introduction first and then with following questions as per the profile.
Get interview-ready with Top Concentrix Corporation Interview Questions
Interview experience
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed before Feb 2022. There were 4 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
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Round 2 - Aptitude Test
Just the normal English test nothing more than that.
Round 3 - HR
(2 Questions)
- Q1. It's one on one discussion
- Q2. Just about education and future related questions
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Round 4 - One-on-one
(2 Questions)
- Q1. It would be the operations round with ops manager
- Q2. Most memorable day of your life
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Interview Preparation Tips
Topics to prepare for Concentrix Corporation Customer Service Executive interview:
- Trip experience
- Most memorable day
Interview Questionnaire
2 Questions
- Q1. Questions about yourself and studies.
- Q2. If a contractual basis job, wht want to work contractual instead of someone permanent?
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Interview Preparation Tips
Interview preparation tips for other job seekers - Just be confident and answer questions without panicing.
I applied via Naukri.com and was interviewed in May 2021. There were 5 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Why you chosen this company
- Q2. Why you want to change your professional line
- Q3. Why you want to switch into corporate sector from medical sector
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Rohit Gupta
I applied via Recruitment Consulltant and was interviewed before Jun 2021. There was 1 interview round.
Round 1 - One-on-one
(1 Question)
- Q1. 1. Tell me about your self. 2. How was your last day. 3. They will give any topic to speak continuously for 2 minutes on. 4. A versant test in whichud and paswword will be shared and you will have to give...
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Interview Preparation Tips
Interview preparation tips for other job seekers - It is no hard interview. Very easy even for a 9th class student to Crack it
The hard part is the job which is really frustrating.
The hard part is the job which is really frustrating.
I applied via Recruitment Consultant and was interviewed in Sep 2020. There were 6 interview rounds.
Interview Questionnaire
4 Questions
- Q1. Hi. So I attended this interview through a consultancy. The first round is a AMCAT round in which you record a video of yourself answering to the computer questions. Computer asks you 5questions on which y...
- Q2. Second round was HR round where the HR asks you to introduce yourself and asks if your ok with the shift timings with or without transport basically all general questions. Then he ask u to speak on any top...
- Q3. The next round is to check your typing speed. As mine is a non voice job it requires me to be good in my typing speed and my grammar write up part.
- Q4. Next is ops round final round. They asked me download an app and ask me technical questions on a video chat with the HR.
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Interview Preparation Tips
Interview preparation tips for other job seekers - Jst be confident strong and bold
Top trending discussions
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Interview Tips & Stories
2w
honestword
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ex -
Oxane Partners
Disappointing Interview Experience with D.E. Shaw
I recently interviewed with D.E. Shaw, and it turned out to be one of the most draining experiences I’ve had. The interviewer’s approach felt unnecessarily harsh and dismissive, which made the entire process uncomfortable. At multiple points, the interviewer asked me to drop off the call, even when I tried asking basic questions about the designation, job description, and other details. After the interview, I found myself sitting there for a few minutes, trying to process what just happened. It left me questioning the overall tone and professionalism of the interview. Definitely not the experience I was expecting from such a well-known firm.
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Concentrix Corporation Interview FAQs
How many rounds are there in Concentrix Corporation Customer Service Executive interview?
Concentrix Corporation interview process usually has 2-3 rounds. The most common rounds in the Concentrix Corporation interview process are Resume Shortlist, One-on-one Round and HR.
How to prepare for Concentrix Corporation Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Concentrix Corporation. The most common topics and skills that interviewers at Concentrix Corporation expect are Customer Service, English, customer support, Asap and BPO Hiring.
What are the top questions asked in Concentrix Corporation Customer Service Executive interview?
How long is the Concentrix Corporation Customer Service Executive interview process?
The duration of Concentrix Corporation Customer Service Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
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Concentrix Corporation Customer Service Executive Interview Process
based on 9 interviews in last 1 year
1 Interview rounds
- Aptitude Test Round
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Customer Service Executive Interview Questions from Similar Companies
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Concentrix Corporation Customer Service Executive
Salary
based on 3.7k salaries
₹0.9
L/yr - ₹7.8
L/yr
7%
more
than the average Customer Service Executive Salary in India
View more details
Concentrix Corporation Customer Service Executive Reviews and Ratings
based on 939 reviews
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