Concentrix Corporation BPO 1 Interview Questions and Answers

Q1. Tell me about yourself ?
Ans. 
I am a dedicated and detail-oriented individual with experience in customer service and data entry.
• Customer service experience in a call center setting

• Proficient in data entry and maintaining accuracy

• Strong communication skills and ability to work well in a team

• Ability to handle multiple tasks efficiently

• Bachelor's degree in Business Administration
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Q2. Why u choose infosys ?
Ans. 
I chose Infosys because of its reputation for providing excellent training and career growth opportunities.
• Reputation for providing excellent training

• Career growth opportunities

• Global presence

• Strong client base

• Innovative technology solutions
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Q3. Some accounts related questions like trail balance balance sheet etc ..
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Self interdiction education

Q1. Self interdiction education based qualification
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Q2. Education based qualification
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Q3. Salary packages
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Q1. Salary benefits weakness
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Q2. Any question for my family
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Test is all about common CRT questions

Simple topics like Artificial intelligence

Q1. Tell me about yourself. Why Foundever .
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Q1. Talk about any topic for few minutes
Ans. 
The impact of social media on society
• Social media has revolutionized communication and connectivity

• It has transformed the way people interact and share information

• Social media has both positive and negative effects on society

• Examples of positive effects include increased awareness, connectivity, and empowerment

• Negative effects include cyberbullying, privacy concerns, and addiction
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Q2. What do you know about customer service
Ans. 
Customer service involves providing assistance and support to customers to meet their needs and ensure satisfaction.
• Customer service is the act of assisting and supporting customers in various ways.

• It involves addressing customer inquiries, resolving issues, and providing information.

• Customer service can be provided through various channels such as phone, email, chat, or in-person.

• It requires effective communication, p...read more
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Aptitude test concept and text papers on many pages topics and such as average numbers paternership distance and percentage

Q1. Carefully read the description and understand every point as well as how your own skills fulfill all the reaquirements
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Q2. What is job role as a content reviewers will be responsible for analysing profiles videos and test based investigation resolution issues
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Q3. Hr interviewer spelling and pronounciation own prepared and reliable interviewer wants to know you are well rounded person
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Q4. Show confidence in your self and your abilities key words to use profit and gain challenge and responsibilities developing new skills team players
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Q5. I have acquried relavant skills and experiance which bring to the organisation work to my full potential so what i can contrubute to words the growth your company
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Q6. I assure you that i will relavant work to my relavant technolagies to words growth and contrubte welfare your company
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Q7. Especially good care of your self strres your self working under pressure blocks your creativity and ability
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Q1. Basic questions like What is bpo ? What is debit and credit card?
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Q1. Why you want to join bpo?
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Q1. *Hp ops questions* They asked about the 1) Myself 2) What kind of Issue you trouble shoot? 3) What are the issue faced by User?
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Q2. Are you ready for 1 year bond
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Q1. Myself What is oprating system
Ans. 
An operating system is a software that manages computer hardware and software resources and provides common services for computer programs.
• Manages computer hardware and software resources

• Provides common services for computer programs

• Examples: Windows, macOS, Linux
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