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Cogent E Services Inbound Executive Interview Questions and Answers

Updated 19 Feb 2021

Cogent E Services Inbound Executive Interview Experiences

1 interview found

I applied via Naukri.com and was interviewed before Feb 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. How can you satisfied your customers
  • Ans. 

    Customer satisfaction can be achieved by providing quality products/services, excellent customer support, and personalized experiences.

    • Offering high-quality products/services

    • Providing excellent customer support through various channels

    • Personalizing experiences to meet individual needs

    • Actively seeking and responding to customer feedback

    • Offering loyalty programs and incentives

    • Ensuring timely delivery and efficient servic

  • Answered by AI
  • Q2. What ll you do your coustomer
  • Q3. How can I accept you are capable for this job

Interview Preparation Tips

Interview preparation tips for other job seekers - Show your confidence lavel & do smart work for comany & coustomer

Interview questions from similar companies

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. I explained about myself. After selected.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Why did i left my previous company
  • Ans. 

    Seeking new challenges and growth opportunities.

    • Desire for career advancement

    • Seeking new challenges

    • Company restructuring

    • Relocation

    • Better work-life balance

  • Answered by AI
  • Q2. Why did i chose to quit an mnc
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. What was your biggest happy moments
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself?
  • Ans. Make sure you prepared your introduction before giving the interview
  • Answered Anonymously
Round 3 - HR 

(4 Questions)

  • Q1. Tell me about yourself?
  • Q2. Why you join BPO job ?
  • Q3. Tell me something about your family background?
  • Q4. What your expectation with salary

Interview Preparation Tips

Interview preparation tips for other job seekers - all the fresher who prepared for interview , always speak fluently and maintain eye contact with your HR. No matter in which language you speak in interview but try to giving most of the answer in english with confident
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. 1.Tell me about yourself?
  • Q2. 2.how you spend your sunday?
Round 3 - One-on-one 

(1 Question)

  • Q1. How was your lockdown ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidence,don't fumble,don't get upset if you get rejection take it as experience.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Why do you want to join this company? Because this company will help me to give more opportunities to enhance myself and make me flexible.
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. I explained about myself. After selected.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Tell me about your self
  • Q2. Family background
  • Q3. Qualification and degrees
Round 3 - HR 

(1 Question)

  • Q1. Group discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - Excellent
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Referral and was interviewed in May 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. How handle with a rude customer

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Cogent E Services Inbound Executive Salary
based on 7 salaries
₹1.5 L/yr - ₹2.3 L/yr
25% less than the average Inbound Executive Salary in India
View more details

Cogent E Services Inbound Executive Reviews and Ratings

based on 3 reviews

5.0/5

Rating in categories

4.1

Skill development

4.1

Work-life balance

3.6

Salary

3.8

Job security

3.9

Company culture

4.1

Promotions

4.2

Work satisfaction

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