Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
- Gratuity calculator
  
  Check your gratuity amount
- HRA calculator
  
  Check how much of your HRA is tax-free
- Salary hike calculator
  
  Check your salary hike
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 2K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Add office photos

Employer? Claim Account for FREE

Cogent E Services

Compare

3.3

based on 2.9k Reviews

Filter interviews by

Cogent E Services Customer Service Agent Interview Questions and Answers

Updated 5 Mar 2024

Cogent E Services Customer Service Agent Interview Experiences

1 interview found

Customer Service Agent Interview Questions & Answers

Anonymous

posted on 5 Mar 2024

Interview experience

Average

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - HR

(2 Questions)

Q1. Basic needs basic information

Add your answer

Q2. Client round hard

Add your answer

Top trending discussions

View All

Interview Tips & Stories

3d (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..

Got a question about Cogent E Services?

Ask anonymously on communities.

Interview questions from similar companies

Customer Service Agent Interview Questions & Answers

Teleperformance

Anonymous

posted on 20 Jul 2021

I applied via Recruitment Consultant and was interviewed before Jul 2020. There were 3 interview rounds.

Interview Questionnaire

3 Questions

Q1. Self Introduction

View 1 more answer

Q2. About a topic in a minute

Add your answer

Q3. How confident you're in exploring tourse6

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Should be confident and always start giving the answer in a second

Customer Service Agent Interview Questions & Answers

Teleperformance

Anonymous

posted on 23 Jan 2021

I applied via Walk-in and was interviewed in Jul 2020. There were 3 interview rounds.

Interview Questionnaire

2 Questions

Q1. Why are you interested in caption calling? Do you know what this process is about?

Add your answer

Q2. What if you get bored working in caption call process as a lot of employees say that caption call is boring?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be prepared, if you have a good command over your language it is really not that difficult on the other hand I would say just be confident and answer what you are asked in a straight tone, show them that you are desperate and smart as well.

Customer Service Agent Interview Questions & Answers

Teleperformance

Anonymous

posted on 23 Feb 2023

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Recruitment Consulltant and was interviewed before Feb 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - Assignment

It's a LMS assignment. That is very easy to do with guidance.

Round 3 - HR

(3 Questions)

Q1. HR asks some some simple questions like speak for a minute or more on any topic. And grammatical questions are given. What is your expectations? Which topic do you choose to speak for a minute?

Add your answer

Q2. What's your expectations?

Add your answer

Q3. Which topic do you want to speak for a minute?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It's a good company to join as a fresher. Though salary is not satisfactory. Every individual is equally paid for the job. Like some who is highly qualified, gets the same salary as 12th pass student.

Customer Service Agent Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 14 Oct 2022

I applied via Naukri.com and was interviewed in Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - One-on-one

(5 Questions)

Q1. Tell me about yourself?

Add your answer

Q2. Tell me about a topic?

Add your answer

Q3. Tell me about your area where you were live?

Add your answer

Q4. They were give you writing a paragraph if you qualify round 1&2 on your choice or her.

Add your answer

Q5. After round 1,2,3&4 there another self introduction or note that

Add your answer

Round 3 - Aptitude Test

They were told to write a topice as well as about yourself some regular questions!

Interview Preparation Tips

Interview preparation tips for other job seekers - Very simple test but take full day to interview, and also salary will be low.

Customer Service Agent Interview Questions & Answers

Tech Mahindra

Sushmita Servai

posted on 2 Sep 2023

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Recruitment Consulltant and was interviewed before Sep 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - Aptitude Test

It was a versant test. Communications

Round 3 - HR

(1 Question)

Q1. Tell me about your self

Add your answer

Round 4 - Behavioral

(3 Questions)

Q1. Talk about your favorite cartoon caracter

Add your answer

Q2. Why did you chose this company

Add your answer

Q3. What are your future plans, meaning in the company

Add your answer

Customer Service Executive Interview Questions & Answers

HCLTech

Anonymous

posted on 15 Nov 2022

I applied via Referral and was interviewed before Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.

View all tips

Round 2 - HR

(2 Questions)

Q1. What's your salary expectations

Add your answer

Q2. What's your strength and weakness

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It is best comapny I have experienced and I want to back here after sometime

Team Lead Interview Questions & Answers

Accenture

Anonymous

posted on 5 Jul 2021

I applied via Naukri.com and was interviewed in Jan 2021. There were 3 interview rounds.

Interview Questionnaire

1 Question

Q1. All RICEF

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Do preparations as per your resume.

Customer Service Associate Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 1 Aug 2022

I applied via Naukri.com and was interviewed before Aug 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - HR

(1 Question)

Q1. Details about old company

Add your answer

Round 3 - Technical

(1 Question)

Q1. Technical questions we’re asked

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not join jobs are not what is potrade in the interview

Quality Analyst Interview Questions & Answers

TCS

Anonymous

posted on 9 Jun 2021

I applied via Campus Placement and was interviewed before Jun 2020. There were 5 interview rounds.

Interview Questionnaire

2 Questions

Q1. Tell me about yourself

Add your answer

Q2. What is your goal

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm and confident

Cogent E Services Interview FAQs

How many rounds are there in Cogent E Services Customer Service Agent interview?

Cogent E Services interview process usually has 1 rounds. The most common rounds in the Cogent E Services interview process are HR.

What are the top questions asked in Cogent E Services Customer Service Agent interview?

Some of the top questions asked at the Cogent E Services Customer Service Agent interview -

Basic needs basic informat...read more
Client round h...read more

Tell us how to improve this page.

Cogent E Services Interviews By Designations

Interview Questions for Popular Designations

Cogent E Services Customer Service Agent Interview Process

based on 1 interview

Interview experience

Average

TCS Interview Questions

3.7

• 10.4k Interviews

Accenture Interview Questions

3.8

• 8.1k Interviews

Infosys Interview Questions

3.6

• 7.5k Interviews

Wipro Interview Questions

3.7

• 5.6k Interviews

Cognizant Interview Questions

3.8

• 5.6k Interviews

Capgemini Interview Questions

3.7

• 4.7k Interviews

Tech Mahindra Interview Questions

3.5

• 3.8k Interviews

HCLTech Interview Questions

3.5

• 3.8k Interviews

IBM Interview Questions

4.0

• 2.3k Interviews

Teleperformance Interview Questions

3.9

• 1.8k Interviews

View all

Indira Gandhi National Open University (IGNOU) Placement Questions

1 Interview

View all

Cogent E Services Customer Service Agent Salary

based on 19 salaries

₹1.1 L/yr - ₹4.5 L/yr

32% less than the average Customer Service Agent Salary in India

View more details

Cogent E Services Salaries in India

Customer Service Associate 909 salaries	₹0 L/yr - ₹0 L/yr
Customer Service Executive 564 salaries	₹0 L/yr - ₹0 L/yr
Customer Care Executive 469 salaries	₹0 L/yr - ₹0 L/yr
Team Lead 398 salaries	₹0 L/yr - ₹0 L/yr
Customer Support Executive 335 salaries	₹0 L/yr - ₹0 L/yr