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Tech Mahindra Customer Service Agent Interview Questions and Answers

Updated 2 Sep 2023

Tech Mahindra Customer Service Agent Interview Experiences

2 interviews found

I applied via Naukri.com and was interviewed in Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. Tell me about yourself?
  • Q2. Tell me about a topic?
  • Q3. Tell me about your area where you were live?
  • Q4. They were give you writing a paragraph if you qualify round 1&2 on your choice or her.
  • Q5. After round 1,2,3&4 there another self introduction or note that
Round 3 - Aptitude Test 

They were told to write a topice as well as about yourself some regular questions!

Interview Preparation Tips

Interview preparation tips for other job seekers - Very simple test but take full day to interview, and also salary will be low.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Sep 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

It was a versant test. Communications

Round 3 - HR 

(1 Question)

  • Q1. Tell me about your self
Round 4 - Behavioral 

(3 Questions)

  • Q1. Talk about your favorite cartoon caracter
  • Q2. Why did you chose this company
  • Q3. What are your future plans, meaning in the company

Customer Service Agent Interview Questions Asked at Other Companies

asked in PayPal
Q1. What js E cheque ? And what is the time for its clearance
Q2. Tell us one thing that is very important to deliver the excellent ... read more
Q3. Tell me about online shopping and teleperformance, covid 19 etc?
Q4. Tell me the specifications of your mobile?
Q5. What is your approach to creating sales strategies for technical ... read more

Interview questions from similar companies

I applied via Walk-in and was interviewed before Apr 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What is Excel what is vlookup what is your strength and weakness

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest and bold

I applied via Campus Placement and was interviewed before Feb 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Hr

Interview Preparation Tips

Interview preparation tips for other job seekers - You should be true to what you are putting before the interviewer . Try to put your ideas Add something you did well in your career like in projects /research which you know very well and versed in concepts about it for open interview so that interviewer can get bandwidth where he can ask questions from. This is simply a key .

I applied via Campus Placement and was interviewed before Jun 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Simple program
  • Q2. I wrote a simple program in C

Interview Preparation Tips

Interview preparation tips for other job seekers - Be bold and confident

I applied via Referral and was interviewed before Mar 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

Very easy

Round 2 - HR 

(2 Questions)

  • Q1. What are your strengths and weaknesses?
  • Q2. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep up your aptitude and you will surely make it.

I applied via Walk-in and was interviewed before May 2019. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About yr self, dream, why choose company, happy moment in your life, inspiration person, Apitutude test

Interview Preparation Tips

Interview preparation tips for other job seekers - Really amazing experience, I working with Infosys last 18 month I learned different different training ,team work process knowledge and other skills I am proud be part of Infosys.

I applied via Walk-in and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

No

Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Check all the review and think accordingly.

I applied via Campus Placement and was interviewed in Mar 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. How do you get the second to last element from a SQL table?
  • Ans. 

    To get the second to last element from a SQL table, use the OFFSET-FETCH clause.

    • Use the ORDER BY clause to sort the table in descending order.

    • Use the OFFSET-FETCH clause to skip the last row and fetch the second to last row.

    • Example: SELECT column_name FROM table_name ORDER BY column_name DESC OFFSET 1 ROWS FETCH NEXT 1 ROWS ONLY;

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Practice by building a simple full stack web application.

Skills evaluated in this interview

I applied via Company Website and was interviewed in Oct 2018. There was 0 interview round.

Interview Preparation Tips

General Tips: This interview was a technical one but was majorly a stress test. It lasted for about 1 hour 10 minutes. The interviewer wanted to test both my knowledge and communication skills. Most of the questions asked to me were related to my B.Tech curriculum i.e. computer science related topics. He stressed a lot on the basics related to my project topic. Luckily I was able to answer most of the questions correctly. I tried to answer each question with examples and also used props on the table (like pens, paperweights, pen stands etc.) to explain my theories. It was my first offcampus interview, and I think I did pretty well for a fresher.
You need to stay calm and should apply presence of mind. Please go through the job description thoroughly word-by-word and recheck your resume to ensure that you are a best-fit for the position.
Skills: Communication, Body Language, Problem Solving, Leadership, Presentation Skills
Duration: <1 week

Tech Mahindra Interview FAQs

How many rounds are there in Tech Mahindra Customer Service Agent interview?
Tech Mahindra interview process usually has 3-4 rounds. The most common rounds in the Tech Mahindra interview process are Resume Shortlist, Aptitude Test and Behavioral.
How to prepare for Tech Mahindra Customer Service Agent interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Tech Mahindra. The most common topics and skills that interviewers at Tech Mahindra expect are Back Office, Email Support, bpo, email process and non voice.
What are the top questions asked in Tech Mahindra Customer Service Agent interview?

Some of the top questions asked at the Tech Mahindra Customer Service Agent interview -

  1. They were give you writing a paragraph if you qualify round 1&2 on your choice ...read more
  2. After round 1,2,3&4 there another self introduction or note t...read more

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Tech Mahindra Customer Service Agent Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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Tech Mahindra Customer Service Agent Salary
based on 26 salaries
₹1.1 L/yr - ₹5.5 L/yr
6% less than the average Customer Service Agent Salary in India
View more details

Tech Mahindra Customer Service Agent Reviews and Ratings

based on 16 reviews

2.9/5

Rating in categories

3.0

Skill development

3.2

Work-life balance

3.0

Salary

2.8

Job security

2.9

Company culture

2.7

Promotions

2.8

Work satisfaction

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