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ItsaCheckmate Customer Service Agent Interview Questions and Answers

Updated 7 Apr 2023

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Customer Service Agent Interview Questions

user image Anonymous

posted on 7 Apr 2023

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed before Apr 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. 1: How would you balance your technical skills? 2: How do you communicate technical information with non technical customers?
  • Q2. What is your approach to creating sales strategies for technical product and services?

Interview Preparation Tips

Interview preparation tips for other job seekers - 1: Know your strength and skills.
2: Create strong resume or cover letter

Interview questions from similar companies

I applied via Naukri.com and was interviewed in Sep 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (5 Questions)

  • Q1. Tell me about yourself?
  • Q2. Tell me about a topic?
  • Q3. Tell me about your area where you were live?
  • Q4. They were give you writing a paragraph if you qualify round 1&2 on your choice or her.
  • Q5. After round 1,2,3&4 there another self introduction or note that
3

Aptitude Test Round

They were told to write a topice as well as about yourself some regular questions!

Interview Preparation Tips

Interview preparation tips for other job seekers - Very simple test but take full day to interview, and also salary will be low.
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed before Feb 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Assignment Round

It's a LMS assignment. That is very easy to do with guidance.

3

HR Round (3 Questions)

  • Q1. HR asks some some simple questions like speak for a minute or more on any topic. And grammatical questions are given. What is your expectations? Which topic do ...read more
  • Q2. What's your expectations?
  • Q3. Which topic do you want to speak for a minute?

Interview Preparation Tips

Interview preparation tips for other job seekers - It's a good company to join as a fresher. Though salary is not satisfactory. Every individual is equally paid for the job. Like some who is highly qualified, gets the same salary as 12th pass student.

Calling Agent Interview Questions

Amazon user image Anonymous

posted on 2 Mar 2024

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Naukri.com and was interviewed in Feb 2024.

2 Interview Rounds

1

Group Discussion Round

Hi this is Dileep Reddy ..actually we know I have interest on the calling agent because I was optimistic person on the communication

2

One-on-one Round (5 Questions)

  • Q1. Do you have knowledge on communication skills ?
  • Q2. Do you interact with the customers with patient
  • Q3. For what purpose do you want this job ?
  • Q4. How do you like to spend your free time.?
  • Q5. What does your dream life look like.?

Calling Agent Interview Questions

Wipro user image Anonymous

posted on 4 Feb 2024

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Walk-in and was interviewed in Aug 2023.

1 Interview Round

1

One-on-one Round (3 Questions)

  • Q1. What was the last trip and explain for 1min
  • Q2. Last trip : iam very happy to visit south india. It was a great trip with my friends, I was so excited as it was our first trip w my friends. The environment wa...read more
  • Q3. Why you left your last Job?
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Apna Jobs

1 Interview Round

1

HR Round (2 Questions)

  • Q1. How do you know about this company. OR How you reach
  • Q2. When it's is established?

Interview Preparation Tips

Interview preparation tips for other job seekers - Communication is good.

Customer Agent Interview Questions

Jio user image Anonymous

posted on 19 Aug 2023

Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Jul 2023.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

One-on-one Round (5 Questions)

  • Q1. Tellmewbout Yourself
  • Q2. What is your strength
  • Q3. Wher is location are u liveng
  • Q4. What is your habits
  • Q5. Do u havedistap and wifi connection

Calling Agent Interview Questions

Infosys user image Anonymous

posted on 14 Mar 2024

Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
Selected  Selected

I was interviewed in Feb 2024.

1 Interview Round

1

HR Round (3 Questions)

  • Q1. Tell me about your self
  • Q2. My self sadhika
  • Q3. I have completed bachar degree

Call Center Agent Interview Questions

TCS user image Nischal Dassani

posted on 16 Feb 2023

Interview experience
1
 Bad
Difficulty level
 Easy
Duration
 -
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Jan 2023.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

HR Round (2 Questions)

  • Q1. Resume based questions and checked my IDs
  • Q2. There was a lady probably the HR and a guy could be the operations.

Interview Preparation Tips

Interview preparation tips for other job seekers - I went through a consultancy called vibrantzz management services based from Malad w. I also got email from TCS , I spoke to lady who claimed to be from TCS. Actually, it's all fraud and I don't have much good words other than name calling and abuses for them. It is very explicit this companies don't have real work and it's all a cover to hide their real goals which even if mention here would not make a difference and to know why one should call me or email me: *****/XXXXX, but bear in mind it's not free and very very exorbitant. This companies use others to do there dirty work, if I can at all call it so. In one line, lot of, infact a majority wanted to do some work, and so they started doing it and doing it badly as they wanted to be busy with something and mind you if TCS does this imagine the country and world we exist in, it's just make believe. Don't loose heart as now you know it and they starts going down.

I applied via AmbitionBox and was interviewed in Mar 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
2

HR Round (1 Question)

  • Q1. Share details of your previous job.
3

HR Round (1 Question)

  • Q1. What are your salary expectations?

Interview Preparation Tips

Interview preparation tips for other job seekers - Good teammate. good salary and bonus , incentive. Job interview for work base. Solving the problem for work. Complete the work task.

ItsaCheckmate Interview FAQs

How many rounds are there in ItsaCheckmate Customer Service Agent interview?
ItsaCheckmate interview process usually has 2 rounds. The most common rounds in the ItsaCheckmate interview process are Resume Shortlist and One-on-one Round.

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based on 1 ItsaCheckmate interview
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Low Confidence means the data is based on a small number of responses received from the candidates.

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