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CGS Technical Support Executive Interview Questions and Answers for Experienced

Updated 26 Oct 2023

CGS Technical Support Executive Interview Experiences for Experienced

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Self details and experience.
  • Q2. Regarding experience and technical questions for OS
Round 3 - One-on-one 

(2 Questions)

  • Q1. Final face to face with manager round.
  • Q2. * Technical questions regarding OS. * Troubleshooting steps. * software installation.

Interview Preparation Tips

Topics to prepare for CGS Technical Support Executive interview:
  • Operating Systems
  • Troubleshooting
  • Hardware Troubleshooting

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Referral and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - Technical 

(4 Questions)

  • Q1. Storage migration
  • Q2. New node addition
  • Q3. Storage upgrade
  • Q4. Smart pool isilon
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Aug 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Questioning on terms like TCP/IP,
Internet troubleshooting etc.

Round 3 - One-on-one 

(1 Question)

  • Q1. Questioning on terms like WAN, TCP/IP etc.

Interview Preparation Tips

Interview preparation tips for other job seekers - Prior troubleshooting experience will be highly considered.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Jan 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. How to Contribution Of Company Rick's time .
Round 2 - Technical 

(2 Questions)

  • Q1. Please explain your previous company profile
  • Q2. I am sure my previous company technical knowledge

I applied via Naukri.com and was interviewed before Jun 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 
Round 3 - One-on-one 

(1 Question)

  • Q1. Self introducation Previous experience Product knowledge Expectations of salary

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Fluent english
Make sure your answering all
the questions they are asking
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. KNOW ALL aboyt linux and database
Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Assignment 

You give any assignment i can clear this assignment ...

Round 3 - HR 

(2 Questions)

  • Q1. What is your qualification
  • Q2. Bachulor of Computer application
  • Ans. 

    Bachelor of Computer Application is a 3-year undergraduate degree program focusing on computer applications and software development.

    • Focuses on computer applications and software development

    • Covers subjects like programming languages, database management, web development

    • Provides practical knowledge and skills for IT industry

    • Opens up career opportunities in software development, IT consulting, system analysis

  • Answered by AI
Round 4 - One-on-one 

(2 Questions)

  • Q1. What is your full name and whare u r form
  • Ans. I am imrna khan and i ma from myore
  • Answered Anonymously
  • Q2. I am imran khan and also I am form mysore
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(3 Questions)

  • Q1. Ask basic question.
  • Q2. Introduce yourself
  • Q3. Why did u left ur previois company.
Round 2 - Aptitude Test 

Time pass question, they just check your communication skill

Interview Preparation Tips

Interview preparation tips for other job seekers - U need excellent communication skill in english, u need good typing speed, should be graduate,mostly night shift & they pay only 13k in hand salary😂 Jb demand jaida ho jata h job seekers ka to salary kam ho jata hai. shi h..

I applied via Company Website and was interviewed in Aug 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. What is a Firewall and ip binding
  • Ans. 

    A firewall is a network security system that monitors and controls incoming and outgoing network traffic based on predetermined security rules.

    • Firewalls can be hardware or software-based

    • They can be configured to block or allow traffic based on IP addresses, ports, protocols, and other criteria

    • Firewalls can also be used to create virtual private networks (VPNs) for secure remote access

    • IP binding is the process of associ...

  • Answered by AI
Round 3 - Aptitude Test 

I m best computer hadware and network troubleshooting team leader

Interview Preparation Tips

Topics to prepare for Cognizant Technical Support Engineer interview:
  • Networking
  • Computer Hardware
  • outlook 365
Interview preparation tips for other job seekers - SAP hana is a very important
company requirement

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. What is Dot Net Framework
  • Ans. 

    Dot Net Framework is a software framework developed by Microsoft for building Windows applications.

    • It provides a programming model, a comprehensive API set, and runtime environment for building Windows applications.

    • It supports multiple programming languages such as C#, VB.NET, F# and more.

    • It includes a large class library called Framework Class Library (FCL) which provides language interoperability, memory management, ...

  • Answered by AI
  • Q2. Advantages of Dot Net Core
  • Ans. 

    Dot Net Core offers cross-platform compatibility, improved performance, and enhanced security.

    • Cross-platform compatibility allows for development on multiple operating systems

    • Improved performance through features like just-in-time compilation and better memory management

    • Enhanced security with built-in features like data protection and secure coding practices

    • Support for microservices architecture and containerization

    • Ope...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - You should be Technically sound and must have great communication skills

CGS Interview FAQs

How many rounds are there in CGS Technical Support Executive interview for experienced candidates?
CGS interview process for experienced candidates usually has 3 rounds. The most common rounds in the CGS interview process for experienced candidates are Resume Shortlist, HR and One-on-one Round.
How to prepare for CGS Technical Support Executive interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at CGS. The most common topics and skills that interviewers at CGS expect are International BPO, International Voice Process and Voice Overs.
What are the top questions asked in CGS Technical Support Executive interview for experienced candidates?

Some of the top questions asked at the CGS Technical Support Executive interview for experienced candidates -

  1. * Technical questions regarding OS. * Troubleshooting steps. * software install...read more
  2. Regarding experience and technical questions for...read more

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CGS Technical Support Executive Salary
based on 13 salaries
₹2.2 L/yr - ₹3.5 L/yr
19% less than the average Technical Support Executive Salary in India
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CGS Technical Support Executive Reviews and Ratings

based on 5 reviews

3.1/5

Rating in categories

3.3

Skill development

2.7

Work-Life balance

2.9

Salary & Benefits

2.2

Job Security

2.9

Company culture

2.9

Promotions/Appraisal

3.1

Work Satisfaction

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