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CGS Technical Support Executive Interview Questions and Answers

Updated 26 Oct 2023

CGS Technical Support Executive Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Self details and experience.
  • Q2. Regarding experience and technical questions for OS
Round 3 - One-on-one 

(2 Questions)

  • Q1. Final face to face with manager round.
  • Q2. * Technical questions regarding OS. * Troubleshooting steps. * software installation.

Interview Preparation Tips

Topics to prepare for CGS Technical Support Executive interview:
  • Operating Systems
  • Troubleshooting
  • Hardware Troubleshooting

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Referral and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - Technical 

(4 Questions)

  • Q1. Storage migration
  • Q2. New node addition
  • Q3. Storage upgrade
  • Q4. Smart pool isilon
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via campus placement at SIVET College, Chennai and was interviewed in Mar 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

About my childhood days

Round 2 - Group Discussion 

Tell about advantage and disadvantage of social media

Round 3 - HR 

(2 Questions)

  • Q1. Tell about any entrepreneur
  • Ans. 

    Elon Musk is a well-known entrepreneur who founded companies like Tesla and SpaceX.

    • Founded Tesla, a leading electric car company

    • Founded SpaceX, a private aerospace manufacturer and space transportation company

    • Co-founded PayPal, an online payment system

    • Founded The Boring Company, focused on tunnel construction

    • Founded Neuralink, a neurotechnology company

  • Answered by AI
  • Q2. What is Amazon Kindle
  • Ans. 

    Amazon Kindle is a series of e-readers designed and marketed by Amazon.

    • E-readers designed for reading e-books

    • Available in different models like Kindle Paperwhite, Kindle Oasis, etc.

    • Allows users to download and read e-books from the Amazon Kindle Store

    • Features like adjustable font sizes, built-in dictionary, and long battery life

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Watch your English fluency
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Jun 2023. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Write the code to find the length of a string without using the string functions.
  • Ans. 

    Use a loop to iterate through the characters of the string and count them.

    • Create a function that takes a string as input.

    • Initialize a variable to store the length of the string.

    • Use a loop to iterate through each character of the string and increment the length variable.

    • Return the final length of the string.

  • Answered by AI
  • Q2. How will you print the address of a variable without using a pointer?
  • Ans. 

    You can print the address of a variable without using a pointer by using the & operator in C/C++.

    • Use the & operator before the variable name to get its address, e.g. int num = 10; printf("Address of num: %p", &num);

    • You can also pass the variable directly to a function that expects a pointer, e.g. void printAddress(int *ptr) { printf("Address: %p", ptr); } int num = 20; printAddress(&num);

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Cognizant Technical Support Executive interview:
  • Technical Support
Interview preparation tips for other job seekers - I am told my all life facing problems. so,I kindly want this opportunity

Skills evaluated in this interview

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Job Fair and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - Aptitude Test 

60 question in 20 minutes

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Aug 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Questioning on terms like TCP/IP,
Internet troubleshooting etc.

Round 3 - One-on-one 

(1 Question)

  • Q1. Questioning on terms like WAN, TCP/IP etc.

Interview Preparation Tips

Interview preparation tips for other job seekers - Prior troubleshooting experience will be highly considered.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Jan 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. How to Contribution Of Company Rick's time .
Round 2 - Technical 

(2 Questions)

  • Q1. Please explain your previous company profile
  • Q2. I am sure my previous company technical knowledge

I applied via Recruitment Consulltant

Round 1 - Group Discussion 

Easy round, want to speak for 5 to 10 mins

Round 2 - Group Discussion 

Same as round 1. They check our grammatical mistake

Round 3 - Operational round 

(1 Question)

  • Q1. I did not select for this round

Interview Preparation Tips

Interview preparation tips for other job seekers - Should have good communication to the rounds
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Communication 

(2 Questions)

  • Q1. Vocabulary was the main focus for them
  • Q2. Convincing capabilities

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, and present as you are
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. What is the ctc expectations
  • Ans. 

    The candidate's expected salary package

    • Research industry standards for similar roles

    • Consider your experience, skills, and qualifications

    • Negotiate based on the job responsibilities and benefits offered

  • Answered by AI
  • Q2. Why are u looking for switch the job

Interview Preparation Tips

Interview preparation tips for other job seekers - Na

CGS Interview FAQs

How many rounds are there in CGS Technical Support Executive interview?
CGS interview process usually has 3 rounds. The most common rounds in the CGS interview process are Resume Shortlist, HR and One-on-one Round.
How to prepare for CGS Technical Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at CGS. The most common topics and skills that interviewers at CGS expect are International BPO, International Voice Process and Voice Overs.
What are the top questions asked in CGS Technical Support Executive interview?

Some of the top questions asked at the CGS Technical Support Executive interview -

  1. * Technical questions regarding OS. * Troubleshooting steps. * software install...read more
  2. Regarding experience and technical questions for...read more

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based on 1 CGS interview
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Low Confidence means the data is based on a small number of responses received from the candidates.
CGS Technical Support Executive Salary
based on 13 salaries
₹2.2 L/yr - ₹3.5 L/yr
19% less than the average Technical Support Executive Salary in India
View more details

CGS Technical Support Executive Reviews and Ratings

based on 5 reviews

3.1/5

Rating in categories

3.3

Skill development

2.7

Work-Life balance

2.9

Salary & Benefits

2.2

Job Security

2.9

Company culture

2.9

Promotions/Appraisal

3.1

Work Satisfaction

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