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BPO+ Customer Service Executive Interview Questions and Answers for Freshers
Updated
5 May 2021
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Anonymous
Customer Service Executive Jobs at BPO+
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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
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Interview questions from similar companies
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Not Selected
I applied via Referral and was interviewed in May 2024.
4 Interview Rounds
1
Group Discussion Round
Self introduction of candidate
2
Aptitude Test Round
Conducting exam for candidates
3
Assignment Round
Conducting exam for candidates
4
Technical Round (2 Questions)
- Q1. Speak about customer service Add Answer
- Q2. What do you know about bpo View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Be a brave
Interview experience
Average
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Feb 2024.
1 Interview Round
1
HR Round (2 Questions)
- Q1. Tell about your self View Answers (1)
- Q2. Why u choose this line View Answers (1)
Interview Preparation Tips
Topics to prepare for Imarque Solutions Customer Service Executive interview:
- Communication Skills
- Negotiation Skills
- MS Office
- Computer Skills
Interview experience
Excellent
Difficulty level
Easy
Duration
-
Result
Selected
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
Technical Round (3 Questions)
- Q1. Tell me about your self? View Answers (1)
- Q2. Why we should hire your? View Answers (1)
- Q3. Why you want to work in our company? Add Answer
3
Technical Round (2 Questions)
- Q1. How long you work in our company? Add Answer
- Q2. Tell me about your self? Add Answer
I applied via Company Website
1 Interview Round
1
One-on-one Round (2 Questions)
- Q1. Basic skills
communication
handling power Add Answer
- Q2. How will you handle a irritated customer? View Answers (2)
Interview Preparation Tips
Interview preparation tips for other job seekers - Always be empathetic with the customer
Interview experience
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Nov 2022.
5 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
Aptitude Test Round
After screening you will receive a link for the aptitude test you have to pass that test to move on to the next round.
3
Type test Round (2 Questions)
- Q1. You will have to show your typing skills. Add Answer
- Q2. Basic grammar test will be conducted. Add Answer
4
HR Round (1 Question)
- Q1. General HR question were asked. Add Answer
5
Technical Round (1 Question)
- Q1. Again type test will be conducted and some question about the process will be asked. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Good communication and type speed will help you land this job.
Interview experience
Good
Difficulty level
Hard
Duration
2-4 weeks
Result
Not Selected
I applied via Approached by Company and was interviewed in Sep 2023.
4 Interview Rounds
1
Group Discussion Round
Group number discussion
2
Technical Round (1 Question)
- Q1. Tell me about self introduction Add Answer
3
HR Round (1 Question)
- Q1. Last company where worked Add Answer
4
One-on-one Round (1 Question)
- Q1. Tell me about company Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Good discipline basic knowledge
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed in Dec 2022.
1 Interview Round
1
HR Round (2 Questions)
- Q1. Tell me something about yourself than asking to privious job details if you are experienced than salary expectations. Add Answer
- Q2. Tell me something about for Mumbai Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Ask your interview first in English language than other questions answered go ahead with your regional language but without fumble do your job as a very confident.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
One-on-one Round (1 Question)
- Q1. Something about yourself, last work experience, process related questions, family background. Add Answer
3
Aptitude Test Round
Versant test.
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident, don't feel low, don't get nervous about the interview, that's all.
I applied via Walk-in and was interviewed in Sep 2022.
3 Interview Rounds
1
Aptitude Test Round
Grammar questions, letter writing and essay writing ?
2
HR Round (2 Questions)
- Q1. Not a question but they’ll tell you to not demand any kind of salary in the next round. 🚩 Add Answer
- Q2. Are you tech savvy, just a general chat mostly. Add Answer
3
One-on-one Round (2 Questions)
- Q1. One more essay while your screen is being mirrored Add Answer
- Q2. One more letter writing Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - They will keep you waiting for whole day just to tell you that you did not clear the first round itself.
I met a girl who arrived at 10 in morning just to starve herself and be told that she didn’t clear the first round by 5pm.
Forget offering food, they’ll not even tell tou to go take 15 minutes and eat something.
I met a girl who arrived at 10 in morning just to starve herself and be told that she didn’t clear the first round by 5pm.
Forget offering food, they’ll not even tell tou to go take 15 minutes and eat something.
BPO+ Interview FAQs
How to prepare for BPO+ Customer Service Executive interview for freshers?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at BPO+. The most common topics and skills that interviewers at BPO+ expect are Customer Service and customer support.
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Customer Service Executive Interview Questions from Similar Companies
At
par with the average Customer Service Executive Salary in India
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BPO+ Customer Service Executive Reviews and Ratings
based on 3 reviews
Rating in categories
|
Customer Care Executive
106
salaries
|  ₹1 L/yr - ₹5 L/yr |
|
Customer Service Executive
54
salaries
| ₹1.1 L/yr - ₹4.6 L/yr |
|
Telecaller
52
salaries
| ₹1 L/yr - ₹4 L/yr |
|
Team Lead
44
salaries
| ₹1.5 L/yr - ₹6.8 L/yr |
|
BPO Executive
35
salaries
| ₹1 L/yr - ₹7 L/yr |
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