Upload Button Icon Add office photos

Filter interviews by

Bpo Convergence Telecaller Interview Questions and Answers for Experienced

Updated 24 May 2024

Bpo Convergence Telecaller Interview Experiences for Experienced

1 interview found

Telecaller Interview Questions & Answers

user image Anonymous

posted on 28 Oct 2023

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Self introduction question and willing to do job ?
Round 3 - One-on-one 

(1 Question)

  • Q1. Basic concepts of technical efficacy like ms word Excel PowerPoint?
Round 4 - Assignment 

Hearing the recorded calls and speak like them

Interview Preparation Tips

Interview preparation tips for other job seekers - *Dress code must be important
*Don't panic
*Fluent in English and tamil or hindi.

Interview questions from similar companies

I applied via Referral and was interviewed in Jul 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. About yourself my name is Asmakhatoon khatoon idid graduation in b.com and i have teaching experience igot hr recruter job in fair links but due to my son i drop it and looking for work from hom...
  • Q2. Tell something about your memorable day
  • Ans. 

    My memorable day was when I won a singing competition.

    • Participated in a singing competition

    • Performed my favorite song

    • Received first prize and recognition

    • Celebrated with friends and family

  • Answered by AI
  • Q3. Where you see yourself after 5 year
  • Ans. 

    In 5 years, I see myself as a successful telecaller, having gained expertise in customer service and communication skills.

    • Working as a team leader, managing a group of telecallers

    • Achieving high sales targets consistently

    • Building strong relationships with clients and customers

    • Continuously improving my communication and persuasion skills

    • Taking on additional responsibilities and contributing to the growth of the company

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Do your best Be confidence and do hard work

I applied via Campus Placement and was interviewed in Mar 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

It's should be clear and informative
No using of unnecessary words
Should not argue but support you point with humble

Round 3 - One-on-one 

(4 Questions)

  • Q1. What do you expect from this company? Expecting the complete deployment of my skills ..
  • Q2. Which is the most precious thing in life ? Situation is the most precious thing . We should not change based on situation but we have to get control over the situation..
  • Q3. Do you prefer working independently or team? I prefer team work which allows to do in time
  • Q4. What salary do you think you deserve? As iam a fresher iam learning stage so I hope I can get salary based on my skills

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident enough even you don't know the answer.

Telecaller Interview Questions & Answers

Genpact user image Madhuri davidraju

posted on 19 Jun 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. How you handle aggressive customers
  • Ans. 

    I remain calm, listen actively, empathize with their concerns, and offer solutions to address their issues.

    • Stay calm and composed

    • Listen actively to understand their concerns

    • Empathize with their emotions

    • Offer solutions to address their issues

    • Seek assistance from a supervisor if needed

  • Answered by AI

I applied via Company Website and was interviewed in Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Tell Me About Your Self
  • Ans. Hi sir/ma'am. Good morning, first of all, thank you for giving me this best opportunity. My name is Sappa Nidish, and I am 23 years old. I am living in Ichapuram . I have 5 members in my family including me. Father, mother, 2 brothers . I completed my Graduation Chatrapati Sahuji Maharaj University At Kanpur Uttarpradesh, and I also completed +2 National Institute Of Open Schooling At Kanpur Uttar Pradesh. Now...
  • Answered Anonymously
  • Q2. Say Some Story Of 1 Minutes
  • Ans. Visakhapatnam City in Andhra Pradesh Visakhapatnam is a port city and industrial center in the Indian state of Andhra Pradesh, on the Bay of Bengal. It's known for its many beaches, including Ramakrishna Beach, home to a preserved submarine at the Kursura Submarine Museum. Nearby are the elaborate Kali Temple and the Visakha Museum, an old Dutch bungalow housing local maritime and historical exhibits.
  • Answered Anonymously
  • Q3. Why do you want this job
  • Ans. In my career, I am sure of one thing and that is I want to build a decent career in my current domain. My present job has shown me the path to move and attain what has been my long-term career objective. I have acquired necessary skills to some extent as well as have got accustomed to the corporate way of working. It is essential that I establish myself according to the requirements which can help me reach the aim I ha...
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Practice makes perfect · Don't let bad news get you down · Find what makes you passionate · Show how you add value · Network, network.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jul 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What is the best work for Infosys?
  • Q2. Which is the best company in india?
  • Ans. 

    It is subjective to determine the best company in India as it depends on various factors such as industry, revenue, growth, and reputation.

    • Some of the top companies in India across different industries include Tata Group, Reliance Industries, Infosys, HDFC Bank, and Hindustan Unilever Limited.

    • Factors to consider when determining the best company include market share, financial performance, innovation, corporate social ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - This is a best company in india.
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. What is your family background?
  • Q2. What are your salary expectations?
  • Q3. What are your strengths and weaknesses?
  • Q4. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Thanking you sir and medam giving this opportunity
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jul 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Good but tough . Time limitation with different genres of mcqs

Round 2 - Group Discussion 

Communication have to stronger. Crisp to the answer. Short and to the point.

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep it simple and crisp answer
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in May 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

To understand the interview attender

Round 3 - Coding Test 

I would interesting on tellcaller but I have coding knowledge also

Interview Preparation Tips

Topics to prepare for TCS Telecaller interview:
  • High level design
  • HTML
  • CSS
  • Javascript
Interview preparation tips for other job seekers - In day to day life so many jobs are here from Job seekers application on network to take and use this you are all talented person's all the best for your interview.
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Reasoning test, Numerical test and Psychometric test.

Round 3 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. Education details 10 th, 12th, Engineering
  • Ans. Put all the education details in chronological order and all answers should be correct.
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Yourself, show a positive attitude towards the company and work.

Bpo Convergence Interview FAQs

How many rounds are there in Bpo Convergence Telecaller interview for experienced candidates?
Bpo Convergence interview process for experienced candidates usually has 4 rounds. The most common rounds in the Bpo Convergence interview process for experienced candidates are One-on-one Round, Resume Shortlist and Assignment.
What are the top questions asked in Bpo Convergence Telecaller interview for experienced candidates?

Some of the top questions asked at the Bpo Convergence Telecaller interview for experienced candidates -

  1. Basic concepts of technical efficacy like ms word Excel PowerPoi...read more
  2. I want a comfort table ...read more
  3. I just want monthly sal...read more

Tell us how to improve this page.

Bpo Convergence Telecaller Interview Process for Experienced

based on 1 interview

Interview experience

5
  
Excellent
View more

Telecaller Interview Questions from Similar Companies

TCS Telecaller Interview Questions
3.7
 • 2 Interviews
View all
Bpo Convergence Telecaller Salary
based on 34 salaries
₹0.6 L/yr - ₹3 L/yr
13% less than the average Telecaller Salary in India
View more details

Bpo Convergence Telecaller Reviews and Ratings

based on 8 reviews

3.1/5

Rating in categories

3.2

Skill development

3.2

Work-life balance

2.7

Salary

2.2

Job security

3.3

Company culture

2.1

Promotions

3.3

Work satisfaction

Explore 8 Reviews and Ratings
Customer Care Executive
220 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Team Lead
160 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Cce Executive
83 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Quality Analyst
67 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Customer Service Executive
55 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Explore more salaries
Compare Bpo Convergence with

Genpact

3.8
Compare

WNS

3.4
Compare

EXL Service

3.7
Compare

HCLTech

3.5
Compare
Did you find this page helpful?
Yes No
write
Share an Interview