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posted on 18 Feb 2025
I was interviewed in Jan 2025.
Customer service is the assistance and support provided to customers before, during, and after their purchase or use of a product or service.
Customer service involves addressing customer inquiries, resolving issues, and providing guidance.
It focuses on ensuring customer satisfaction and building positive relationships.
Examples include answering phone calls, responding to emails, and assisting customers in person.
Custom...
Customer service non voice process
Customer service is about providing assistance and support to customers to ensure their satisfaction and loyalty.
Listening actively to customer concerns
Responding promptly and professionally
Offering solutions or alternatives
Showing empathy and understanding
Following up to ensure customer satisfaction
I applied via Naukri.com and was interviewed in Jul 2024. There were 3 interview rounds.
They will provide a few random topics on the spot and ask you to write a minimum of 10 lines on one of them, and if you perform well, you may also be required to write on the other topic.
A basic grammar and communication assessment test will be administered, during which you will be provided with a phrase that you will need to type within a specified time frame.
I am a digital interaction advisor with a background in user experience design and a passion for creating intuitive and engaging digital experiences.
Background in user experience design
Passion for creating intuitive and engaging digital experiences
Strong communication and problem-solving skills
Yes, I am familiar with the nature of the job.
I have a clear understanding of the responsibilities and requirements of the job.
I am knowledgeable about the industry and the specific tasks involved.
I have relevant experience that aligns with the job description.
Yes, I am comfortable with rotational shifts.
I have previous experience working in rotational shifts and have adapted well to the schedule.
I understand the importance of flexibility in the workplace and am willing to adjust my schedule as needed.
I have good time management skills which allow me to effectively balance work and personal life even with rotational shifts.
Yes, I am open to working as a contractual employee.
I am comfortable with the flexibility and variety that comes with contract work.
I understand the potential lack of job security and benefits that may come with being a contractor.
I am willing to negotiate terms and rates for contract work.
I have experience working as a contractor in the past and have found it to be a positive experience.
I am open to exploring new oppo...
The salary offered is competitive and meets my expectations.
The salary offered is fair and aligns with industry standards.
I am satisfied with the compensation package.
I believe the salary reflects my qualifications and experience.
I applied via Hirect and was interviewed in Aug 2024. There was 1 interview round.
Social media has pros and cons that impact communication, marketing, and relationships.
Pros: increased connectivity, real-time communication, global reach, marketing opportunities
Cons: privacy concerns, misinformation, cyberbullying, addiction
Example: Pros - Businesses can reach a larger audience through targeted ads on platforms like Facebook. Cons - Users may be exposed to false information on Twitter.
Example: Pros -...
24x7 ai interview questions for popular designations
I applied via Walk-in and was interviewed in Apr 2024. There was 1 interview round.
I applied via Naukri.com and was interviewed in Aug 2024. There was 1 interview round.
The impact of social media on mental health
Social media can contribute to feelings of inadequacy and low self-esteem
Excessive use of social media can lead to anxiety and depression
Comparison to others on social media can negatively impact mental health
Cyberbullying on social media platforms can have severe consequences
I applied via Naukri.com and was interviewed before Nov 2023. There was 1 interview round.
I applied via Referral and was interviewed in Mar 2024. There was 1 interview round.
I applied via Campus Placement and was interviewed in May 2024. There was 1 interview round.
Simple introduction and then questions on experience
I applied via Walk-in and was interviewed in Apr 2024. There were 2 interview rounds.
Chat assesement,english comprehensions
I was interviewed before Feb 2024.
I chose BPO because of the opportunity to work with diverse clients and develop my sales skills.
Opportunity to work with diverse clients
Chance to develop sales skills
Exciting and dynamic work environment
Top trending discussions
The duration of 24x7 ai interview process can vary, but typically it takes about less than 2 weeks to complete.
based on 17 interviews
Interview experience
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