Cognizant Non Voice Customer Care Executive Interview Questions and Answers

Q1. Tell me about you self
Ans. 
I am a dedicated and empathetic individual with strong communication skills and a passion for helping others.
• I have a background in customer service, where I have honed my communication skills and ability to problem-solve.

• I am empathetic and patient, which allows me to effectively listen to customers' concerns and provide solutions.

• I am detail-oriented and organized, ensuring that I can efficiently handle multiple task
Answered by AI
Add your answer
Q2. Any topic and company history
Ans. 
Company history of XYZ Corporation
• XYZ Corporation was founded in 1995 by John Smith

• The company started as a small software development firm

• XYZ Corporation expanded its services to include customer care in 2008

• The company has grown to become a global leader in customer care solutions
Answered by AI
Add your answer

Aptitude test is general knowledge questions and maths related

Q1. Tell me about you self and college life experience
Ans. 
I am a dedicated and hardworking individual with a passion for customer service. My college life was filled with learning experiences and personal growth.
• Studied [Your Major] at [Your College/University]

• Participated in various extracurricular activities such as [Club/Team]

• Completed internships at [Company/Institution] to gain practical experience

• Developed strong communication and problem-solving skills through group pr
Answered by AI
Add your answer
Q2. Are you comfortable with night shift and salary ready to work from office
Ans. 
Yes, I am comfortable with night shifts and working from the office.
• I have previous experience working night shifts and am comfortable with the schedule.

• I understand the requirements of the job and am willing to work from the office.

• I am flexible with my schedule and can adapt to working at night.

• I am motivated to perform well in this role and am ready to meet the demands of the job.
Answered by AI
Add your answer

Q1. Introduce you self
Add your answer
Q2. Say me how much you grade for yourself
Add your answer
Q3. What is your typing speed
Ans. 
My typing speed is 70 words per minute.
• Typing speed: 70 words per minute

• Accuracy: 98%

• Experience with data entry tasks

• Proficient in using typing software

• Regular practice to improve speed
Answered by AI
Add your answer
Q4. What are your skills
Add your answer
Q5. How many language s do you know
Ans. 
I am fluent in three languages: English, Spanish, and French.
• Fluent in English, Spanish, and French

• Can communicate effectively in multiple languages
Answered by AI
Add your answer

Q1. Self introduction
Add your answer

Q1. Self introduction
Add your answer
Q2. Salary expectation
Add your answer

Q1. Tell me about your self
Ans. 
I am a dedicated and empathetic individual with strong communication skills and a passion for helping others.
• I have a background in customer service, where I have honed my communication skills

• I am empathetic and enjoy helping others resolve their issues

• I am a quick learner and adapt well to new situations

• I am detail-oriented and organized, ensuring that tasks are completed efficiently
Answered by AI
Add your answer