Wipro Non Voice Customer Care Executive Interview Questions and Answers

Q1. Explain c and java
Ans. 
C is a procedural programming language, while Java is an object-oriented language with platform independence.
• C is a low-level language, closer to machine code, while Java is high-level and more abstract.

• C uses pointers extensively, allowing direct memory manipulation; Java does not support pointers for security reasons.

• Java runs on the Java Virtual Machine (JVM), making it platform-independent; C is compiled for specif...read more
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Q2. What is your goals
Ans. 
My goals include personal growth, enhancing customer satisfaction, and contributing to team success in a dynamic work environment.
• Develop my communication skills to effectively resolve customer queries, like using clear language and active listening.

• Aim for a promotion within the next two years by consistently exceeding performance metrics and taking on additional responsibilities.

• Contribute to team goals by collaborat...read more
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Q3. Family background
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Q4. Explain About skills
Ans. 
Key skills for a Non Voice Customer Care Executive include communication, problem-solving, and empathy to effectively assist customers.
• Strong written communication skills: Ability to convey information clearly and concisely in emails or chat.

• Problem-solving abilities: Quickly identify issues and provide effective solutions, such as troubleshooting technical problems.

• Empathy and patience: Understanding customer frustrat...read more
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Q5. Education details
Ans. 
My education details are SSC completed on Sasi E M School Tadepalligudem, with an aggregation of 98 percentage Inter completed on Aditya Junior College Tadepalligudem, with an aggregation of 50 percentage Graduation completed on Aditya Degree college Tadepalligudem, with an aggregation of 75 percentage
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Q6. Why do join in this company
Ans. 
I am drawn to this company for its commitment to customer satisfaction and professional growth opportunities in a dynamic environment.
• The company's reputation for excellent customer service aligns with my values.

• I admire the emphasis on employee development and training programs.

• The diverse team culture here fosters collaboration and innovation.

• I am excited about the opportunity to contribute to impactful customer solu
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General knowledge and technical questions

Topic of politics Asking any questions

Q1. Tell me about your self
Ans. I'm Anvesh Kumar Peddigani and now I'm working in pizza hut and also I continue my studies in Nizamabad
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Q2. Tell me about your family
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Q3. Tell me about your study
Ans. Coming to my family, my father name is narsaiah and my father Was a good former. And my mother name is narsavva she is house wife.
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Q4. Tell what you study and graduation
Ans. Now I'm studying in Bcom in Giriraj govt college, Nizamabad. And my Ssc complete in my village in ZPHS Suddulam and inter completed in Satya vocational in Nizamabad
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Q5. What is your goal in your life
Ans. My goal is to proud my perents
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Q1. Tell about yourself
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Q2. Why do know about this company
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