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Wipro Non Voice Customer Care Executive Interview Questions and Answers

Updated 3 Aug 2024

Wipro Non Voice Customer Care Executive Interview Experiences

6 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
-
Result
Selected Selected
Round 1 - Assignment 

General knowledge and technical questions

Round 2 - Group Discussion 

Topic of politics Asking any questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Everything is possible
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Job Portal and was interviewed in Jul 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Other 

(5 Questions)

  • Q1. Tell me about your self
  • Ans. I'm Anvesh Kumar Peddigani and now I'm working in pizza hut and also I continue my studies in Nizamabad
  • Answered Anonymously
  • Q2. Tell me about your family
  • Q3. Tell me about your study
  • Ans. Coming to my family, my father name is narsaiah and my father Was a good former. And my mother name is narsavva she is house wife.
  • Answered Anonymously
  • Q4. Tell what you study and graduation
  • Ans. Now I'm studying in Bcom in Giriraj govt college, Nizamabad. And my Ssc complete in my village in ZPHS Suddulam and inter completed in Satya vocational in Nizamabad
  • Answered Anonymously
  • Q5. What is your goal in your life
  • Ans. My goal is to proud my perents
  • Answered Anonymously

Interview Preparation Tips

Topics to prepare for Wipro Non Voice Customer Care Executive interview:
  • Non Voice Process
Interview preparation tips for other job seekers - Some tips for men in interview are:

- Dress appropriately for the role and the company culture. Avoid wearing anything too casual, flashy, or revealing.
- Research the company and the position beforehand. Prepare some questions to ask the interviewer about their expectations, goals, and challenges.
- Be confident, but not arrogant. Showcase your skills and achievements, but also acknowledge your weaknesses and areas of improvement.
- Be respectful and courteous to everyone you meet. Smile, make eye contact, and shake hands firmly. Thank the interviewer for their time and follow up with a thank-you email.
- Be honest and authentic. Don't lie or exaggerate about your qualifications or experience. Don't badmouth your previous employers or coworkers.

Non Voice Customer Care Executive Interview Questions Asked at Other Companies

asked in HGS
Q1. What is the voice and non voice processing and it roles ?
asked in HGS
Q2. How to d discuss about the customer care ?
asked in Amazon
Q3. What is responsibly as a customer care executive ?
Q4. While using social media are we getting knowledge or either we ar ... read more
asked in Foundever
Q5. Say about your life inspiration in 6 lines within 6 minutes witho ... read more
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed in Oct 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell about yourself
  • Q2. Why do know about this company
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Oct 2023. There was 1 interview round.

Round 1 - Communication 

(1 Question)

  • Q1. Tell me about your favourite day lo n your life

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident while telling answer

Wipro interview questions for designations

 Non Voice Process Customer Care Executive

 (1)

 NON Voice

 (2)

 Non Voice Executive

 (2)

 Non Voice Customer Service Executive

 (4)

 Non Voice Customer Support Executive

 (1)

 Voice Process Customer Care Executive

 (3)

 NON Voice Process

 (16)

 Non Voice Associate

 (1)

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Group Discussion 

Punctuaries skills timings and three languages

Round 3 - One-on-one 

(2 Questions)

  • Q1. Why your are changing your job
  • Q2. Why you timings is not setting
  • Ans. I am there two children's I am setting that time is there 10 to 7: 00 is overing time job time
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Times punctuaries sliks

I applied via Naukri.com and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Coding Test 

Typing test and excel formulas.

Interview Preparation Tips

Topics to prepare for Wipro Non Voice Customer Care Executive interview:
  • Word,exce
Interview preparation tips for other job seekers - I want non voice process job
Like data entry

Interview questions from similar companies

I applied via Company Website and was interviewed in Sep 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. I know ,what is it your questions

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview was a technical one but was majorly a stress test. It lasted for about 1 hour 10 minutes. The interviewer wanted to test both my knowledge and communication skills. Most of the questions asked to me were related to my B.Tech curriculum i.e. computer science related topics. He stressed a lot on the basics related to my project topic. Luckily I was able to answer most of the questions correctly. I tried to answer each question with examples and also used props on the table (like pens, paperweights, pen stands etc.) to explain my theories. It was my first offcampus interview, and I think I did pretty well for a fresher. You need to stay calm and should apply presence of mind. Please go through the job description thoroughly word-by-word and recheck your resume to ensure that you are a best-fit for the position.

I applied via Shine and was interviewed in Dec 2017. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about your self
  • Ans. 

    I am a results-driven sales professional with 5+ years of experience in exceeding sales targets and building strong client relationships.

    • Experienced in B2B sales and account management

    • Proven track record of meeting and exceeding sales targets

    • Strong communication and negotiation skills

    • Ability to build and maintain strong client relationships

    • Proficient in CRM software and sales analytics

  • Answered by AI
  • Q2. What do you mean by Customer serive
  • Ans. 

    Customer service refers to the assistance and support provided to customers before, during, and after a purchase.

    • Customer service involves addressing customer inquiries, concerns, and complaints.

    • It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues.

    • Customer service can be provided through various channels such as phone, email, live chat, or in-pe...

  • Answered by AI
  • Q3. Tell me How to sales Our product
  • Ans. 

    To sell our product, we need to understand the customer's needs and show them how our product can solve their problems.

    • Research and understand the target market

    • Identify the customer's pain points and needs

    • Highlight the unique features and benefits of our product

    • Provide excellent customer service and follow-up

    • Offer promotions or discounts to incentivize purchase

    • Use persuasive language and storytelling to create an emoti...

  • Answered by AI

Interview Preparation Tips

General Tips: I have no good feedback my experience is not good
Skills: Communication, Body Language, Presentation Skills
Duration: <1 week

I applied via Referral and was interviewed before Jan 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. When you asked to say about ur memorable day

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't get confused always searching any new topic or something else be cool and always be prepared with your past

I applied via Recruitment Consulltant and was interviewed in Sep 2022. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Tell about your self
  • Q2. How many languages you know

Interview Preparation Tips

Interview preparation tips for other job seekers - Stay positive, Patients is most important, Eye syncs, don't be nurvous, Be strong, smiling face

Wipro Interview FAQs

How many rounds are there in Wipro Non Voice Customer Care Executive interview?
Wipro interview process usually has 2 rounds. The most common rounds in the Wipro interview process are Resume Shortlist, Group Discussion and One-on-one Round.

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Wipro Non Voice Customer Care Executive Interview Process

based on 11 interviews

1 Interview rounds

  • Resume Shortlist Round
View more
Wipro Non Voice Customer Care Executive Salary
based on 11 salaries
₹1.5 L/yr - ₹3.1 L/yr
19% less than the average Non Voice Customer Care Executive Salary in India
View more details

Wipro Non Voice Customer Care Executive Reviews and Ratings

based on 16 reviews

4.8/5

Rating in categories

4.6

Skill development

4.9

Work-life balance

4.7

Salary

4.7

Job security

4.7

Company culture

4.7

Promotions

4.8

Work satisfaction

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