Search

Interview Questions

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
  • Community
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Employer? Claim Account for FREE

24x7 ai

Compare button icon Compare button icon Compare
2.6

based on 5 Reviews

Filter interviews by

24x7 ai Non Voice Customer Care Executive Interview Questions and Answers

Updated 18 Feb 2025

24x7 ai Non Voice Customer Care Executive Interview Experiences

3 interviews found

Non Voice Customer Care Executive Interview Questions & Answers

user image Unknown Person

posted on 18 Feb 2025

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I was interviewed in Jan 2025.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Self introduction
    • Add your answer
  • Q2. What is customer service
    • Add your answer
Round 2 - Group Discussion 

Customer service non voice process

Round 3 - HR 

(2 Questions)

  • Q1. Self introduction
    • Add your answer
  • Q2. What customer service
    • Add your answer
Round 4 - HR 

(2 Questions)

  • Q1. Self introduction
    • Add your answer
  • Q2. Customer service
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good good communication skills

Non Voice Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 17 Oct 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Self Introduction
    • Add your answer
  • Q2. Question about sales?
    • Add your answer
  • Q3. Essay on any topic like Cricket, Memorable day, Day without a cell phone etc
    • Add your answer

Non Voice Customer Care Executive Interview Questions Asked at Other Companies

asked in HGS
Q1. What is the voice and non voice processing and it roles ?
View answer (1)
asked in HGS
Q2. How to d discuss about the customer care ?
View answer (1)
asked in Amazon
Q3. What is responsibly as a customer care executive ?
View answers (2)
asked in Concentrix Corporation
Q4. While using social media are we getting knowledge or either we ar ... read more
View answer (1)
asked in Foundever
Q5. Say about your life inspiration in 6 lines within 6 minutes witho ... read more
View answer (1)
View All

Non Voice Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 28 May 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Apr 2024. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Casual HR questions
    • Add your answer
Round 2 - Aptitude Test 

Chat assesement,english comprehensions

Top trending discussions

View All
Interview Tips & Stories
5d
zestyrose
Verified Icon
·
works at
Infosys
Tips for getting interview call in naukri
I have 3 yoe in sap basis am currently preparing for interview. And also started to apply for jobs in naukri and indeed almost 30-45 application applied but not got even single interview call. Any tips pls😪. Lost hopes. Thanks in advance ❤
Got a question about 24x7 ai?
Ask anonymously on communities.

Interview questions from similar companies

Non Voice Customer Care Executive Interview Questions & Answers

Cognizant user image Anonymous

posted on 6 Aug 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Jul 2024. There were 3 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about you self
  • Ans. 

    I am a dedicated and empathetic individual with strong communication skills and a passion for helping others.

    • I have a background in customer service, where I have honed my communication skills and ability to problem-solve.

    • I am empathetic and patient, which allows me to effectively listen to customers' concerns and provide solutions.

    • I am detail-oriented and organized, ensuring that I can efficiently handle multiple task

    • Answered by AI
    Add your answer
  • Q2. Any topic and company history
  • Ans. 

    Company history of XYZ Corporation

    • XYZ Corporation was founded in 1995 by John Smith

    • The company started as a small software development firm

    • XYZ Corporation expanded its services to include customer care in 2008

    • The company has grown to become a global leader in customer care solutions

    • Answered by AI
    Add your answer
Round 2 - Aptitude Test 

Aptitude test is general knowledge questions and maths related

Round 3 - HR 

(2 Questions)

  • Q1. Tell me about you self and college life experience
  • Ans. 

    I am a dedicated and hardworking individual with a passion for customer service. My college life was filled with learning experiences and personal growth.

    • Studied [Your Major] at [Your College/University]

    • Participated in various extracurricular activities such as [Club/Team]

    • Completed internships at [Company/Institution] to gain practical experience

    • Developed strong communication and problem-solving skills through group pr

    • Answered by AI
    Add your answer
  • Q2. Are you comfortable with night shift and salary ready to work from office
  • Ans. 

    Yes, I am comfortable with night shifts and working from the office.

    • I have previous experience working night shifts and am comfortable with the schedule.

    • I understand the requirements of the job and am willing to work from the office.

    • I am flexible with my schedule and can adapt to working at night.

    • I am motivated to perform well in this role and am ready to meet the demands of the job.

    • Answered by AI
    Add your answer

Interview Preparation Tips

Topics to prepare for Cognizant Non Voice Customer Care Executive interview:
  • Social Media
Interview preparation tips for other job seekers - Ist good experience in my life and all interview different questions

Non Voice Customer Care Executive Interview Questions & Answers

Accenture user image Anonymous

posted on 15 Aug 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com

Round 1 - Virtual 

(2 Questions)

  • Q1. Tell about yourself
    • Add your answer
  • Q2. What is your short time goal longvtime goal
  • Ans. 

    My short-term goal is to enhance my customer service skills and excel in my role as a Non Voice Customer Care Executive. My long-term goal is to progress within the company and take on more responsibilities.

    • Short-term goal: Improve communication skills through training sessions

    • Short-term goal: Increase efficiency in resolving customer queries

    • Long-term goal: Obtain a leadership position within the customer care departme...

    • Answered by AI
    Add your answer
Round 2 - HR 

(2 Questions)

  • Q1. What is BPO what is telle calling
  • Ans. 

    BPO stands for Business Process Outsourcing. Telemarketing is a form of direct marketing in which a salesperson solicits to prospective customers to buy products or services.

    • BPO involves contracting a third-party service provider to handle specific business processes, such as customer service, technical support, or back-office operations.

    • Telemarketing, also known as telesales or inside sales, involves contacting potent...

    • Answered by AI
    Add your answer
  • Q2. Why could be jion us
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

Non Voice Customer Care Executive Interview Questions & Answers

Wipro user image Damisetti Karunakumar

posted on 1 Aug 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
-
Result
Selected Selected
Round 1 - Assignment 

General knowledge and technical questions

Round 2 - Group Discussion 

Topic of politics Asking any questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Everything is possible

Non Voice Customer Care Executive Interview Questions & Answers

HCLTech user image Anonymous

posted on 28 Feb 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
No response

I applied via Walk-in and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Night shift and communication
    • Add your answer
  • Q2. Ready to work in banking process
  • Ans. 

    Yes, I am ready to work in banking process.

    • I have experience in handling customer queries and resolving issues.

    • I am familiar with banking products and services.

    • I am comfortable working with financial systems and tools.

    • I understand the importance of confidentiality and data security in banking.

    • I am willing to undergo training to enhance my knowledge and skills in banking processes.

    • Answered by AI
    Add your answer

Non Voice Customer Care Executive Interview Questions & Answers

Amazon user image Anonymous

posted on 26 Sep 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(6 Questions)

  • Q1. Why do you want to do any job?
    • Add your answer
  • Q2. Your qualifications
    • Add your answer
  • Q3. Why did you choose the Amazon company job?
  • Ans. Because of good communication skills and part time job with good salary
    • Answered Anonymously
    View 1 more answer
  • Q4. Why are you applying for any job?
  • Ans. Good communication skills and friendly nature so l'm fit the job
    • Answered Anonymously
    Add your answer
  • Q5. What u expect this job
  • Ans. What is expected of this job?
    • Answered Anonymously
    Add your answer
  • Q6. Why do you want an Amazon job?
    • Add your answer

Interview Preparation Tips

Topics to prepare for Amazon Non Voice Customer Care Executive interview:
  • Technical
  • Technical Support
  • Technician Activities
Interview preparation tips for other job seekers - No suggestions for but do good work and be friendly with customer

Non Voice Customer Care Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 11 Oct 2023

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Regards of bpo job for attending interview
    • Add your answer
  • Q2. No i could did atten any interview before
    • Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. I need attend interview in you company
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. This is one of the best company
    • Add your answer
Round 4 - One-on-one 

(1 Question)

  • Q1. If selected i will definitely do my best
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing

Non Voice Customer Care Executive Interview Questions & Answers

Infosys user image Anonymous

posted on 20 Jun 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in May 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. About yourself and experience
    • Add your answer
  • Q2. Tell about our company
    • Add your answer
Round 2 - Aptitude Test 

It was too hard for freshers

Interview Preparation Tips

Interview preparation tips for other job seekers - Mmm

24x7 ai Interview FAQs

How many rounds are there in 24x7 ai Non Voice Customer Care Executive interview?
24x7 ai interview process usually has 2-3 rounds. The most common rounds in the 24x7 ai interview process are HR, One-on-one Round and Group Discussion.
What are the top questions asked in 24x7 ai Non Voice Customer Care Executive interview?

Some of the top questions asked at the 24x7 ai Non Voice Customer Care Executive interview -

  1. What is customer serv...read more
  2. What customer serv...read more
  3. Question about sal...read more

Tell us how to improve this page.

24x7 ai Interviews By Designations

Interview Questions for Popular Designations

24x7 ai Non Voice Customer Care Executive Interview Process

based on 3 interviews

Interview experience

3.7
  
Good
View more

Non Voice Customer Care Executive Interview Questions from Similar Companies

Genpact Non Voice Customer Care Executive Interview Questions
3.8
 • 16 Interviews
Concentrix Corporation Non Voice Customer Care Executive Interview Questions
3.8
 • 14 Interviews
Tech Mahindra Non Voice Customer Care Executive Interview Questions
3.5
 • 11 Interviews
Cognizant Non Voice Customer Care Executive Interview Questions
3.8
 • 7 Interviews
Wipro Non Voice Customer Care Executive Interview Questions
3.7
 • 6 Interviews
Amazon Non Voice Customer Care Executive Interview Questions
4.1
 • 5 Interviews
Accenture Non Voice Customer Care Executive Interview Questions
3.8
 • 3 Interviews
Infosys Non Voice Customer Care Executive Interview Questions
3.6
 • 2 Interviews
Teleperformance Non Voice Customer Care Executive Interview Questions
3.9
 • 2 Interviews
TCS Non Voice Customer Care Executive Interview Questions
3.7
 • 1 Interview
View all

Fast track your campus placements

Sri Venkateswara College of Engineering and Technology, Chittoor Placement Questions
1 Interview
View all
24x7 ai Salaries in India
Digital Interactive Specialist
6 salaries
unlock blur

₹2 L/yr - ₹4.5 L/yr

Digital Interaction Executive
6 salaries
unlock blur

₹3.2 L/yr - ₹3.5 L/yr

Digital Interaction Advisor
5 salaries
unlock blur

₹1.8 L/yr - ₹4 L/yr

Explore more salaries
Compare 24x7 ai with

Jio Haptik

3.4
Compare

yellow.ai

3.2
Compare

Gupshup

3.5
Compare

Engati

2.4
Compare
Popular Calculators
Are you paid fairly?
Monthly In-hand Salary Calculator
Gratuity Calculator
HRA Calculator
Salary Hike Calculator
Did you find this page helpful?
Yes No
write
Share an Interview