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24x7 ai Non Voice Customer Care Executive Interview Questions and Answers

Updated 18 Feb 2025

24x7 ai Non Voice Customer Care Executive Interview Experiences

3 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I was interviewed in Jan 2025.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Self introduction
  • Q2. What is customer service
  • Ans. 

    Customer service is the assistance and support provided to customers before, during, and after their purchase or use of a product or service.

    • Customer service involves addressing customer inquiries, resolving issues, and providing guidance.

    • It focuses on ensuring customer satisfaction and building positive relationships.

    • Examples include answering phone calls, responding to emails, and assisting customers in person.

    • Custom...

  • Answered by AI
Round 2 - Group Discussion 

Customer service non voice process

Round 3 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. What customer service
  • Ans. 

    Customer service is about providing assistance and support to customers to ensure their satisfaction and loyalty.

    • Listening actively to customer concerns

    • Responding promptly and professionally

    • Offering solutions or alternatives

    • Showing empathy and understanding

    • Following up to ensure customer satisfaction

  • Answered by AI
Round 4 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Customer service

Interview Preparation Tips

Interview preparation tips for other job seekers - Good good communication skills
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Self Introduction
  • Q2. Question about sales?
  • Q3. Essay on any topic like Cricket, Memorable day, Day without a cell phone etc

Non Voice Customer Care Executive Interview Questions Asked at Other Companies

asked in HGS
Q1. What is the voice and non voice processing and it roles ?
asked in HGS
Q2. How to d discuss about the customer care ?
asked in Amazon
Q3. What is responsibly as a customer care executive ?
Q4. While using social media are we getting knowledge or either we ar ... read more
asked in Foundever
Q5. Say about your life inspiration in 6 lines within 6 minutes witho ... read more
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Apr 2024. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Casual HR questions
Round 2 - Aptitude Test 

Chat assesement,english comprehensions

Interview questions from similar companies

I applied via Company Website and was interviewed in Sep 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. I know ,what is it your questions

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview was a technical one but was majorly a stress test. It lasted for about 1 hour 10 minutes. The interviewer wanted to test both my knowledge and communication skills. Most of the questions asked to me were related to my B.Tech curriculum i.e. computer science related topics. He stressed a lot on the basics related to my project topic. Luckily I was able to answer most of the questions correctly. I tried to answer each question with examples and also used props on the table (like pens, paperweights, pen stands etc.) to explain my theories. It was my first offcampus interview, and I think I did pretty well for a fresher. You need to stay calm and should apply presence of mind. Please go through the job description thoroughly word-by-word and recheck your resume to ensure that you are a best-fit for the position.

I applied via Campus Placement and was interviewed before Oct 2020. There were 7 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. Why should we hire you?
  • Q2. Strengths and weaknesses
  • Q3. Self Introduction
  • Q4. Case study in the office scenario
  • Q5. Why you choose this sales field?

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare with an enthusiasm . Be bold and be confidence. We can win everywhere.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Aptitude Test 

Basic aptitude test for everything

Round 3 - Technical 

(5 Questions)

  • Q1. Something's called is simba
  • Q2. Something is called Simba
  • Q3. Simba is shivabecuase he is simba
  • Q4. Simba sina is soo is called shiva
  • Q5. Hello mowa am chestunna

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepare for everything because it s s cause of causee

I applied via Walk-in and was interviewed in Jan 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 
Round 2 - HR 

(2 Questions)

  • Q1. Why are you looking for a change?
  • Q2. Explain about your student project

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't get nervous it will bee soo easy questions

I applied via Campus Placement and was interviewed in Dec 2021. There were 6 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Aptitude Test 
Round 3 - Group Discussion 
Pro Tip by AmbitionBox:
Don’t treat group discussions as an argument. Group discussion is about reaching a meaningful conclusion.
View all GD tips
Round 4 - Technical 
Round 5 - One-on-one 
Round 6 - Assignment 

Interview Preparation Tips

Interview preparation tips for other job seekers - I want to do job I have h willpower to attend the clients and good communication power .
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
More than 8 weeks
Result
Not Selected

I applied via Approached by Company and was interviewed in Dec 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Aptitude Test 

The first round tests the candidate based on logical reasoning, verbal ability and quantitative aptitude.

Round 3 - Technical 

(1 Question)

  • Q1. This round will include questions that are relevant to the job profile and skillsets that you own.
Round 4 - HR 

(2 Questions)

  • Q1. Where do you see yourself in the next 5 years?
  • Q2. Once the technical round is completed, this will be the final round for assessing if a candidate is suitable for the work culture of the company.

Interview Preparation Tips

Topics to prepare for Accenture Sales Executive interview:
  • About yourself
  • Advanced Excel
  • Healthcare

I applied via Naukri.com and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Aptitude Test 

General awareness and computer skills.

Interview Preparation Tips

Topics to prepare for TCS Sales Executive interview:
  • Sales
  • Research
Interview preparation tips for other job seekers - I do interview within a week.you can further process.
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24x7 ai Interview FAQs

How many rounds are there in 24x7 ai Non Voice Customer Care Executive interview?
24x7 ai interview process usually has 2-3 rounds. The most common rounds in the 24x7 ai interview process are HR, One-on-one Round and Aptitude Test.
What are the top questions asked in 24x7 ai Non Voice Customer Care Executive interview?

Some of the top questions asked at the 24x7 ai Non Voice Customer Care Executive interview -

  1. What is customer serv...read more
  2. What customer serv...read more
  3. Question about sal...read more

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24x7 ai Non Voice Customer Care Executive Interview Process

based on 3 interviews

Interview experience

3.7
  
Good
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