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posted on 18 Feb 2025
I was interviewed in Jan 2025.
Customer service is the assistance and support provided to customers before, during, and after their purchase or use of a product or service.
Customer service involves addressing customer inquiries, resolving issues, and providing guidance.
It focuses on ensuring customer satisfaction and building positive relationships.
Examples include answering phone calls, responding to emails, and assisting customers in person.
Custom...
Customer service non voice process
Customer service is about providing assistance and support to customers to ensure their satisfaction and loyalty.
Listening actively to customer concerns
Responding promptly and professionally
Offering solutions or alternatives
Showing empathy and understanding
Following up to ensure customer satisfaction
I applied via Walk-in and was interviewed in Apr 2024. There was 1 interview round.
I applied via Walk-in and was interviewed in Apr 2024. There were 2 interview rounds.
Chat assesement,english comprehensions
Top trending discussions
I applied via Company Website and was interviewed in Sep 2020. There was 1 interview round.
I applied via Campus Placement and was interviewed before Oct 2020. There were 7 interview rounds.
Basic aptitude test for everything
I applied via Walk-in and was interviewed in Jan 2022. There were 2 interview rounds.
I applied via Campus Placement and was interviewed in Dec 2021. There were 6 interview rounds.
I applied via Approached by Company and was interviewed in Dec 2022. There were 4 interview rounds.
The first round tests the candidate based on logical reasoning, verbal ability and quantitative aptitude.
I applied via Naukri.com and was interviewed in Aug 2022. There were 2 interview rounds.
General awareness and computer skills.
based on 3 interviews
Interview experience
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