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Annual salary range
1 - 8 years exp.
₹2
Lakhs - ₹5
Lakhs
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detailed salary insights 
Average annual salary for most employees Salary comparison with similar companies Estimated monthly take-home salary
Average annual salary for most employees Salary comparison with similar companies Estimated monthly take-home salaryAt par with the average Senior Customer Service Representative Salary in BPO Companies for 1 - 8 years of experience
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Salaries in different departments
Customer Success, Service & Operations
Senior Customer Service Representative Salary
1 - 8
years
exp.
(41
salaries)
|  ₹2 L/yr - ₹4.5 L/yr |
BFSI, Investments & Trading
Senior Customer Service Representative Salary
2 - 6
years
exp.
(4
salaries)
| ₹3.6 L/yr - ₹4 L/yr |
Login to view exact salary
| |
Administration & Facilities
Senior Customer Service Representative Salary
2 - 7
years
exp.
(4
salaries)
| ₹2.8 L/yr - ₹4 L/yr |
CSR & Social Service
Senior Customer Service Representative Salary
1 - 7
years
exp.
(4
salaries)
| ₹2.6 L/yr - ₹3.7 L/yr |
Companies similar to Firstsource Solutions for Senior Customer Service Representative
| Company name | Avg Annual Salary | Open Jobs |
|---|---|---|
 Infosys Senior Customer Service Representative Salary
1 - 3 years exp. (3 salaries) | ₹2 L/yr - ₹3.2 L/yr 
31%
less | |
 Wipro Senior Customer Service Representative Salary
1 - 4 years exp. (111 salaries) | ₹2.3 L/yr - ₹5.4 L/yr 
8%
more | |
Login to view exact salary
| ||
 TCS Senior Customer Service Representative Salary
3 - 12 years exp. (24 salaries) | ₹2.8 L/yr - ₹9 L/yr
48%
more | |
 HCLTech Senior Customer Service Representative Salary
0 - 8 years exp. (550 salaries) | ₹1.7 L/yr - ₹5.5 L/yr
12%
less | |
 Tech Mahindra Senior Customer Service Representative Salary
2 - 6 years exp. (52 salaries) | ₹2.4 L/yr - ₹6 L/yr
17%
more | |
 Accenture Senior Customer Service Representative Salary
2 - 6 years exp. (28 salaries) | ₹2.8 L/yr - ₹6.8 L/yr
54%
more | |
 Cognizant Senior Customer Service Representative Salary
1 - 8 years exp. (13 salaries) | ₹3.2 L/yr - ₹6 L/yr
33%
more | |
 Capgemini Senior Customer Service Representative Salary
3 - 8 years exp. (4 salaries) | ₹4 L/yr - ₹8 L/yr
56%
more | |
 Concentrix Corporation Senior Customer Service Representative Salary
1 - 7 years exp. (986 salaries) | ₹1.4 L/yr - ₹5.7 L/yr
2%
more | |
 Teleperformance Senior Customer Service Representative Salary
1 - 8 years exp. (171 salaries) | ₹1.2 L/yr - ₹5 L/yr
5%
less | |
 Sykes Business Services Of India Senior Customer Service Representative Salary
2 - 6 years exp. (161 salaries) | ₹2.5 L/yr - ₹4.5 L/yr
3%
more | |
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| ||
 iEnergizer Senior Customer Service Representative Salary
2 - 5 years exp. (53 salaries) | ₹2.4 L/yr - ₹6 L/yr
24%
more | |
 Foundever Senior Customer Service Representative Salary
0 - 7 years exp. (38 salaries) | ₹2.5 L/yr - ₹4.7 L/yr
6%
less | |
 Conneqt Business Solutions Senior Customer Service Representative Salary
0 - 6 years exp. (23 salaries) | ₹1.8 L/yr - ₹4 L/yr
24%
less | |
 IntouchCX Senior Customer Service Representative Salary
2 - 9 years exp. (22 salaries) | ₹2.7 L/yr - ₹6.5 L/yr
9%
more | |
 TTEC India Senior Customer Service Representative Salary
1 - 6 years exp. (19 salaries) | ₹2 L/yr - ₹4.2 L/yr
14%
less | |
 WNS Senior Customer Service Representative Salary
1 - 9 years exp. (18 salaries) | ₹2 L/yr - ₹4.8 L/yr
1%
more | |
 HGS Senior Customer Service Representative Salary
2 - 4 years exp. (6 salaries) | ₹3 L/yr - ₹3.3 L/yr
15%
less | |
 Infosys BPM Senior Customer Service Representative Salary
2 - 7 years exp. (6 salaries) | ₹2.1 L/yr - ₹3 L/yr
33%
less | |
 TaskUs Senior Customer Service Representative Salary
1 - 7 years exp. (5 salaries) | ₹3 L/yr - ₹3.4 L/yr
14%
less | |
View all
Senior Customer Service Representative salary at Firstsource Solutions ranges between ₹2
Lakhs
to ₹5
Lakhs
per year for employees with experience between 1 year to 8 years. Salary
estimates are based on
69 latest salaries received
from various employees of Firstsource Solutions.
Latest annual salaries shared by Firstsource Solutions Senior Customer Service Representative
3d ago
1
year
exp.
1mo ago
4
years
exp.
2mo ago
2
years
exp.
2mo ago
6
years
exp.
2mo ago
7
years
exp.
3mo ago
2
years
exp.
3mo ago
4
years
exp.
3mo ago
1
year
exp.
3mo ago
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year
exp.
5mo ago
5
years
exp.
Experience wise Firstsource Solutions Senior Customer Service Representative salaries
Last Updated: 6 Jan 2025
| Experience | Avg Annual Salary |
|---|---|
| 1 year (7 salaries) |
₹2.5
L/yr
- ₹4.4
L/yr
|
| 2 years (14 salaries) |
₹2
L/yr
- ₹4
L/yr
|
Login to view exact salary
| |
| 3 years (9 salaries) |
₹3
L/yr
- ₹4.4
L/yr
|
| 4 years (15 salaries) |
₹2.9
L/yr
- ₹5
L/yr
|
| 5 years (13 salaries) |
₹2.4
L/yr
- ₹5
L/yr
|
View all
Similar Designation salaries in Firstsource Solutions
Top skills at Firstsource Solutions for Senior Customer Service Representative
International BPO
IT Skills
Communication Skills
bpo
International Voice Process
Non Voice Process
Communication Skills
UK Process
Customer Service
Inbound Process
Voice Process
BPO Voice
Salary related reviews for Firstsource Solutions
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Top trending discussions
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Salary Discussions, Hike & Promotions
2w (edited)
a social media specialist
Salary Expectations
I am a Social Media Specialist with over 4 years of experience and was earning around 4.5 LPA in my previous role. When I joined my current organization, I discovered that my manager, with just 2.5 years of work experience, was earning a compensation of 7.6 -8.2 LPA (approx). This was quite surprising to me, and it made me question the market standards.
I am currently looking to switch roles and, based on my research through Glassdoor and other sources, I am expecting a package of 7-8 LPA. However, many HRs I’ve spoken to feel that even 6 LPA is too high.
What should be the ideal salary expectation for someone with my experience in the current market?
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Firstsource Solutions Senior Customer Service Representative Salary FAQs
What is the salary of Senior Customer Service Representative at Firstsource Solutions?
Senior Customer Service Representative salary at Firstsource Solutions in India ranges between ₹2.0 Lakhs to ₹5.0 Lakhs for experience between 1 years to 8 years. According to our estimates it is 4% less than the average Senior Customer Service Representative Salary in India. Salary estimates are based on 69 latest salaries received from various employees of Firstsource Solutions India.
How does the salary of a Senior Customer Service Representative at Firstsource Solutions India compare with the average salary range for this job?
The average salary of a Senior Customer Service Representative at Firstsource Solutions is 4% less than the average salary of a Senior Customer Service Representative in India. To know exact salary insights, login to view.
What are the top skills required to work as a Senior Customer Service Representative at Firstsource Solutions?
International BPO, IT Skills, Communication Skills, bpo and International Voice Process are some of the popular skills required to work as a Senior Customer Service Representative at Firstsource Solutions India.
Which similar companies are paying more than Firstsource Solutions to a Senior Customer Service Representative in India?
- Capgemini Senior Customer Service Representative Salary - ₹4.0 Lakhs to ₹8.0 Lakhs per year
- Accenture Senior Customer Service Representative Salary - ₹2.8 Lakhs to ₹6.8 Lakhs per year
- TCS Senior Customer Service Representative Salary - ₹2.8 Lakhs to ₹9.0 Lakhs per year
- Cognizant Senior Customer Service Representative Salary - ₹3.2 Lakhs to ₹6.0 Lakhs per year
- iEnergizer Senior Customer Service Representative Salary - ₹2.4 Lakhs to ₹6.0 Lakhs per year
What is the salary of a Senior Customer Service Representative in companies similar to Firstsource Solutions in India?
- Conduent Senior Customer Service Representative Salary - ₹3.5 Lakhs to ₹5.4 Lakhs per year
- Tech Mahindra Senior Customer Service Representative Salary - ₹2.4 Lakhs to ₹6.0 Lakhs per year
- IntouchCX Senior Customer Service Representative Salary - ₹2.7 Lakhs to ₹6.5 Lakhs per year
- Wipro Senior Customer Service Representative Salary - ₹2.3 Lakhs to ₹5.4 Lakhs per year
- Sykes Business Services Of India Senior Customer Service Representative Salary - ₹2.5 Lakhs to ₹4.5 Lakhs per year
What is the estimated take home salary of a Senior Customer Service Representative at Firstsource Solutions in India?
The estimated take-home salary of a Senior Customer Service Representative at Firstsource Solutions ranges between ₹27,008 per month to ₹28,417 per month in India. The take-home salary calculation is based on the average Firstsource Solutions Senior Customer Service Representative salary in India which ranges between ₹2.0 Lakhs to ₹5.0 Lakhs per year for employees with experience between 1 years to 8 years. Check how did we calculate take home salary?
What is the notice period for Senior Customer Service Representative at Firstsource Solutions?
According to AmbitionBox, 54% of the Firstsource Solutions Senior Customer Service Representatives reported a notice period of 1 Month, 34% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 41 responses on AmbitionBox in last 2 years.
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Firstsource Solutions Senior Customer Service Representative Salaries by Location
- Firstsource Solutions Senior Customer Service Representative salaries in Bangalore / Bengaluru
- Firstsource Solutions Senior Customer Service Representative salaries in Mumbai
- Firstsource Solutions Senior Customer Service Representative salaries in Hyderabad / Secunderabad
- Firstsource Solutions Senior Customer Service Representative salaries in Chennai
- Firstsource Solutions Senior Customer Service Representative salaries in Mumbai Suburban
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Firstsource Solutions Senior Customer Service Representative salary
in
India
ranges between ₹2
Lakhs to ₹5
Lakhs with an average annual salary of
₹. Salary estimates are based on
69
Firstsource Solutions latest salaries received from various employees of
Firstsource Solutions.