TCS Senior Customer Service Representative Salaries by 20+ Employees (Updated 2025)

3 - 12 years exp.

₹2.8 Lakhs - ₹9 Lakhs

Salary of majority employees

Fixed (94%)

₹5 Lakhs

Variable (6%)

₹0.3 Lakh

38% more than the average Senior Customer Service Representative Salary in IT Services & Consulting Companies for 3 - 12 years of experience

Interested in this particular role?

Salaries in different departments

Customer Success, Service & Operations Senior Customer Service Representative Salary 3 - 12 years exp. (15 salaries)	₹2.8 L/yr - ₹8 L/yr
BFSI, Investments & Trading Senior Customer Service Representative Salary 7 - 8 years exp. (AmbitionBox Estimate)	₹4.5 L/yr - ₹6 L/yr
Login to view exact salary
Marketing & Communication Senior Customer Service Representative Salary 3 - 7 years exp. (AmbitionBox Estimate)	₹5 L/yr - ₹5.8 L/yr

Last Updated: 26 Feb 2025

Companies similar to TCS for Senior Customer Service Representative

Company name	Avg Annual Salary	Open Jobs
Infosys Senior Customer Service Representative Salary 1 - 3 years exp. (3 salaries)	₹2 L/yr - ₹3.2 L/yr 52% less
Wipro Senior Customer Service Representative Salary 1 - 4 years exp. (108 salaries)	₹1.8 L/yr - ₹5.1 L/yr 26% less
Login to view exact salary
HCLTech Senior Customer Service Representative Salary 0 - 8 years exp. (570 salaries)	₹1.7 L/yr - ₹5.5 L/yr 38% less
Tech Mahindra Senior Customer Service Representative Salary 2 - 7 years exp. (58 salaries)	₹2.1 L/yr - ₹6 L/yr 19% less
Mphasis Senior Customer Service Representative Salary 2 - 6 years exp. (6 salaries)	₹2.6 L/yr - ₹3.9 L/yr 40% less
Hexaware Technologies Senior Customer Service Representative Salary 1 - 3 years exp. (4 salaries)	₹2.1 L/yr - ₹2.5 L/yr 55% less
HCL Group Senior Customer Service Representative Salary 1 - 4 years exp. (51 salaries)	₹2 L/yr - ₹4.3 L/yr 44% less
Accenture Senior Customer Service Representative Salary 2 - 6 years exp. (31 salaries)	₹2.8 L/yr - ₹6.8 L/yr 6% more
Cognizant Senior Customer Service Representative Salary 1 - 8 years exp. (13 salaries)	₹3.2 L/yr - ₹6 L/yr 8% less
Genpact Senior Customer Service Representative Salary 1 - 6 years exp. (12 salaries)	₹2.8 L/yr - ₹4 L/yr 31% less
DXC Technology Senior Customer Service Representative Salary 4 - 10 years exp. (5 salaries)	₹3.2 L/yr - ₹4.9 L/yr 24% less
Login to view exact salary
Capgemini Senior Customer Service Representative Salary 3 - 8 years exp. (4 salaries)	₹4 L/yr - ₹8 L/yr 8% more
Concentrix Catalyst Senior Customer Service Representative Salary 3 - 7 years exp. (3 salaries)	₹3.4 L/yr - ₹3.9 L/yr 30% less

Senior Customer Service Representative salary at TCS ranges between ₹2.8 Lakhs to ₹9 Lakhs per year for employees with experience between 3 years to 12 years. Salary estimates are based on 23 latest salaries received from various employees of TCS.

Experience wise TCS Senior Customer Service Representative salaries

Last Updated: 26 Feb 2025

Experience	Avg Annual Salary
3 years (AmbitionBox Estimate)	₹2.8 L/yr - ₹5 L/yr
4 years (AmbitionBox Estimate)	₹2.8 L/yr - ₹4.3 L/yr
Login to view exact salary
5 years (AmbitionBox Estimate)	₹4.3 L/yr - ₹7.8 L/yr
6 years (AmbitionBox Estimate)	₹3.3 L/yr - ₹8.5 L/yr
7 years (5 salaries)	₹4.5 L/yr - ₹5.8 L/yr
8 years (3 salaries)	₹5 L/yr - ₹6.5 L/yr
9 years (AmbitionBox Estimate)	₹5.6 L/yr - ₹6.5 L/yr
10 years (AmbitionBox Estimate)	₹2.5 L/yr - ₹7 L/yr
11 years (AmbitionBox Estimate)	₹2.7 L/yr - ₹9 L/yr
12 years (AmbitionBox Estimate)	₹7 L/yr - ₹8 L/yr

View all

Similar Designation salaries in TCS

Customer Service Representative Salary

(37 salaries)

₹1.95 L/yr - ₹5.5 L/yr

Senior Customer Service Executive Salary

(107 salaries)

₹2 L/yr - ₹7 L/yr

Customer Service Executive Salary

(481 salaries)

₹1 L/yr - ₹6.74 L/yr

Customer Service Associate Salary

(193 salaries)

₹1.5 L/yr - ₹8 L/yr

Customer Care Executive Salary

(154 salaries)

₹1.4 L/yr - ₹6.5 L/yr

Customer Support Executive Salary

(178 salaries)

₹1.5 L/yr - ₹7.5 L/yr

Customer Support Associate Salary

(20 salaries)

₹1.92 L/yr - ₹3.5 L/yr

Senior Process Associate Salary

(18.5k salaries)

₹1.8 L/yr - ₹8 L/yr

Senior Associate Salary

(7.6k salaries)

₹1.35 L/yr - ₹8.09 L/yr

Back Office Executive Salary

(214 salaries)

₹1 L/yr - ₹5 L/yr

Salary related reviews for TCS

3.5

Rated by 5 employees for salary & benefits

Senior Associate in Mumbai

Full Time

Shipping & Maritime Department

3.0

• posted on 18 Jan 2025

2.0

for Salary and Benefits

Likes

Best place to experience person, if you not want work in pressure than this company is your type.

Job security - Excellent

Dislikes

Salary growth is very low as compared other bpo company for freshers and experience employees politics they think that we are the only boss

Salary - Poor

+2 more

Senior Process Associate in Kolkata

Full Time

BFSI, Investments & Trading Department

4.0

• posted on 12 Jan 2025

3.0

for Salary and Benefits

Likes

I likes about the TCS is good work culture, low work pressure, work-life balance, lots of opportunities to learn and the most job security.

Skill development - Good

+4 more

Dislikes

It feels good working at TCS. The work culture is good, with low work pressure and lots to learn but the salary increament as per the seniority and role is low. If the salary is justified as per the seniority or designation, I would never left TCS.

Process Associate in Kolkata

Full Time

Finance & Accounting Department

4.0

• posted on 15 Dec 2024

3.0

for Salary and Benefits

Likes

work environment, career growth opportunities, and work-life balance:

Skill development - Good

+3 more

Dislikes

low salary compared to market standards, slow career progression, limited learning opportunities, a culture of internal politics, inconsistent project allocations, sometimes repetitive and mundane work, poor work-life balance depending on the project, and a lack of autonomy in decision-making.

Promotions - Poor

Process Associate in Kolkata

Full Time

Finance & Accounting Department

4.0

• posted on 10 Dec 2024

3.0

for Salary and Benefits

Likes

Here you can work life balance and learn many things even company providing you multiple learning platform where you upskill your self

Skill development - Excellent

+3 more

Dislikes

Here salary is low in compare to other equivalent MNC and incriminating is also low but other benefits like job security are great

Customer Support Executive in Pune

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 05 Dec 2024

3.0

for Salary and Benefits

Likes

TCS is very good organization. A salary increase makes you happy once in year but a healthy culture keep you happy every day.

Job security - Excellent

+1 more

Dislikes

Not maintain floor culture and management politics. Because of this reason dedicated employee resigned.

see more salary related reviews

Discover interview dos and don'ts from real experiences

What people are saying about TCS

View All

a technical specialist

How soon should I say I'm not joining the org.

I have offer from 3 orgs 1. Deloitte 2. Thoughtworks 3. TCS Decided to join Deloitte on March 05, which is the DoJ of other two as well. I wanted to know when is the right time to inform tcs and thoughtworks that I'm not joining their orgs, and what's the best reason to give? I wanted to have a backup offer if in worst case deloittes offer messes up.

Got a question about TCS?

Ask anonymously on communities.

TCS Senior Customer Service Representative Salary FAQs

What is the salary of Senior Customer Service Representative at TCS?

Senior Customer Service Representative salary at TCS in India ranges between ₹2.8 Lakhs to ₹9.0 Lakhs for experience between 3 years to 12 years. According to our estimates it is 38% more than the average Senior Customer Service Representative Salary in India. Salary estimates are based on 23 latest salaries received from various employees of TCS India.

How does the salary of a Senior Customer Service Representative at TCS India compare with the average salary range for this job?

The average salary of a Senior Customer Service Representative at TCS is 38% more than the average salary of a Senior Customer Service Representative in India. To know exact salary insights, login to view.

Which similar companies are paying more than TCS to a Senior Customer Service Representative in India?

Capgemini Senior Customer Service Representative Salary - ₹4.0 Lakhs to ₹8.0 Lakhs per year
Accenture Senior Customer Service Representative Salary - ₹2.8 Lakhs to ₹6.8 Lakhs per year

What is the salary of a Senior Customer Service Representative in companies similar to TCS in India?

Cognizant Senior Customer Service Representative Salary - ₹3.2 Lakhs to ₹6.0 Lakhs per year
Tech Mahindra Senior Customer Service Representative Salary - ₹2.1 Lakhs to ₹6.0 Lakhs per year
DXC Technology Senior Customer Service Representative Salary - ₹3.2 Lakhs to ₹4.9 Lakhs per year
Wipro Senior Customer Service Representative Salary - ₹1.8 Lakhs to ₹5.1 Lakhs per year
Concentrix Catalyst Senior Customer Service Representative Salary - ₹3.4 Lakhs to ₹3.9 Lakhs per year

What is the estimated take home salary of a Senior Customer Service Representative at TCS in India?

The estimated take-home salary of a Senior Customer Service Representative at TCS ranges between ₹40,146 per month to ₹41,309 per month in India. The take-home salary calculation is based on the average TCS Senior Customer Service Representative salary in India which ranges between ₹2.8 Lakhs to ₹9.0 Lakhs per year for employees with experience between 3 years to 12 years. Check how did we calculate take home salary?

What is the notice period for Senior Customer Service Representative at TCS?

According to AmbitionBox, 50% of the TCS Senior Customer Service Representatives reported a notice period of 1 Month, 33% reported a notice period of 3 Months and the remaining reported other notice period durations. This is based on 12 responses on AmbitionBox in last 2 years.

Tell us how to improve this page.

TCS Senior Customer Service Representative Salaries by Location

Home >
Salaries >
TCS Salaries >
TCS Senior Customer Service Representative Salaries

TCS Senior Customer Service Representative salary in India ranges between ₹2.8 Lakhs to ₹9 Lakhs with an average annual salary of ₹. Salary estimates are based on 23 TCS latest salaries received from various employees of TCS.