TCS Senior Customer Service Representative Salaries by 20+ Employees (Updated 2024)

3 - 12 years exp.

₹2.8 Lakhs - ₹9 Lakhs

Salary of majority employees

42% more than the average Senior Customer Service Representative Salary in IT Services & Consulting Companies for 3 - 12 years of experience

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Salaries in different departments

Customer Success, Service & Operations Senior Customer Service Representative Salary 3 - 12 years exp. (15 salaries)	₹2.8 L/yr - ₹8 L/yr
BFSI, Investments & Trading Senior Customer Service Representative Salary 7 - 8 years exp. (AmbitionBox Estimate)	₹4.5 L/yr - ₹6 L/yr
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Marketing & Communication Senior Customer Service Representative Salary 3 - 7 years exp. (AmbitionBox Estimate)	₹5 L/yr - ₹5.8 L/yr

Last Updated: 25 Nov 2024

Companies similar to TCS for Senior Customer Service Representative

Company name	Avg Annual Salary	Open Jobs
Infosys Senior Customer Service Representative Salary 1 - 3 years exp. (3 salaries)	₹2 L/yr - ₹3.2 L/yr 53% less
Wipro Senior Customer Service Representative Salary 1 - 4 years exp. (111 salaries)	₹2.3 L/yr - ₹5.4 L/yr 26% less
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HCLTech Senior Customer Service Representative Salary 0 - 7 years exp. (549 salaries)	₹1.7 L/yr - ₹5.2 L/yr 41% less
Tech Mahindra Senior Customer Service Representative Salary 2 - 7 years exp. (57 salaries)	₹2.3 L/yr - ₹6.3 L/yr 20% less
Mphasis Senior Customer Service Representative Salary 2 - 6 years exp. (6 salaries)	₹2.6 L/yr - ₹3.9 L/yr 43% less
Hexaware Technologies Senior Customer Service Representative Salary 1 - 3 years exp. (4 salaries)	₹2.1 L/yr - ₹2.5 L/yr 56% less
HCL Group Senior Customer Service Representative Salary 1 - 5 years exp. (64 salaries)	₹1.8 L/yr - ₹4.1 L/yr 46% less
Accenture Senior Customer Service Representative Salary 2 - 6 years exp. (30 salaries)	₹2.8 L/yr - ₹6.8 L/yr 3% more
Genpact Senior Customer Service Representative Salary 1 - 6 years exp. (12 salaries)	₹2.8 L/yr - ₹4 L/yr 30% less
Cognizant Senior Customer Service Representative Salary 1 - 8 years exp. (13 salaries)	₹3.2 L/yr - ₹6 L/yr 10% less
DXC Technology Senior Customer Service Representative Salary 4 - 10 years exp. (5 salaries)	₹3.2 L/yr - ₹4.9 L/yr 26% less
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Capgemini Senior Customer Service Representative Salary 3 - 8 years exp. (4 salaries)	₹4 L/yr - ₹8 L/yr 6% more
Wipro Enterprises Ltd Senior Customer Service Representative Salary 2 - 6 years exp. (3 salaries)	₹3.7 L/yr - ₹5 L/yr 23% less

Senior Customer Service Representative salary at TCS ranges between ₹2.8 Lakhs to ₹9 Lakhs per year for employees with experience between 3 years to 12 years. Salary estimates are based on 24 latest salaries received from various employees of TCS.

Experience wise TCS Senior Customer Service Representative salaries

Last Updated: 25 Nov 2024

Experience	Avg Annual Salary
3 years (3 salaries)	₹2.8 L/yr - ₹5 L/yr
4 years (AmbitionBox Estimate)	₹2.8 L/yr - ₹4.3 L/yr
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5 years (AmbitionBox Estimate)	₹4.3 L/yr - ₹8.2 L/yr
6 years (AmbitionBox Estimate)	₹3.3 L/yr - ₹8.8 L/yr
7 years (5 salaries)	₹4.5 L/yr - ₹5.8 L/yr
8 years (3 salaries)	₹5 L/yr - ₹6.5 L/yr
9 years (AmbitionBox Estimate)	₹5.6 L/yr - ₹6.5 L/yr
10 years (AmbitionBox Estimate)	₹2.5 L/yr - ₹7 L/yr
11 years (AmbitionBox Estimate)	₹2.7 L/yr - ₹9 L/yr
12 years (AmbitionBox Estimate)	₹7 L/yr - ₹8 L/yr

View all

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Salary related reviews for TCS

3.5

Rated by 5 employees for salary & benefits

Senior Process Associate in Thane

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 21 Nov 2024

2.0

for Salary and Benefits

Likes

Job security at present. Brand name to work under. Learning skills.

Dislikes

Less Salary compare to work. More Variable contains in Salary. No quick promotion. Transportation issue. No Hybrid work. Work life balance is not that good.

Senior Process Associate in Kolkata

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 15 Nov 2024

1.0

for Salary and Benefits

Likes

Job security

Dislikes

Appraisal, promotions no hoke, salary structure, no scope to increase salary apart from wings 1 which even doesnot have proper course curriculum, working hours, no work from home option, no employee incentives no bonuses no hr initiative

Process Associate in Kolkata

Full Time

Finance & Accounting Department

2.0

• posted on 15 Nov 2024

1.0

for Salary and Benefits

Likes

Team members, and Job Security

Dislikes

Every thing is good but Salary for freshers is worst and that too with worst promotion. If you are coming from different company with 3 to 5 years of experience than it is good. Also Shift timing in many projects changes every week which badly effect your health.

Team Lead in Hyderabad / Secunderabad

Full Time

Risk Management & Compliance Department

2.0

• posted on 25 Oct 2024

2.0

for Salary and Benefits

Likes

No work pressure, but if you are ambitious enough in life then this cannot be the place for you.

Dislikes

Worst salary giver across industry No hybrid work culture Politics in too much visible and they all do it infront of you. Because they know Senior Management will support them. No growth with same project. Management have their favorite kids, they want them only to grow. It doesn't matter how much u work hard you will never get your dues.

Senior Associate in Mumbai

Full Time

Finance & Accounting Department

1.0

• posted on 08 Oct 2024

2.0

for Salary and Benefits

Likes

At the time of hr discussiing salary it was like she is giving money from her own pocket, very limited hike

Dislikes

10 hrs shift to be shown only 9 in timesheet, cafeteria smells very bad(powai) pantries are like small call centers are much better

see more salary related reviews

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What people are saying about TCS

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Hi friends, i am a SDET with 2Y6M experience in TCS. My CCTC is 8.36. I have cleared L1 & L2 rounds with Nokia for R&D Test Engineer, Bengaluru . I need your guidance on 1. What CTC shall i ask? 2. How is life for an Automation tester in Nokia. Please give valuable guidance / Suggestions. Thanks.

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TCS Senior Customer Service Representative Salary FAQs

What is the salary of Senior Customer Service Representative at TCS?

Senior Customer Service Representative salary at TCS in India ranges between ₹2.8 Lakhs to ₹9.0 Lakhs for experience between 3 years to 12 years. According to our estimates it is 42% more than the average Senior Customer Service Representative Salary in India. Salary estimates are based on 24 latest salaries received from various employees of TCS India.

How does the salary of a Senior Customer Service Representative at TCS India compare with the average salary range for this job?

The average salary of a Senior Customer Service Representative at TCS is 42% more than the average salary of a Senior Customer Service Representative in India. To know exact salary insights, login to view.

Which similar companies are paying more than TCS to a Senior Customer Service Representative in India?

Capgemini Senior Customer Service Representative Salary - ₹4.0 Lakhs to ₹8.0 Lakhs per year
Accenture Senior Customer Service Representative Salary - ₹2.8 Lakhs to ₹6.8 Lakhs per year

What is the salary of a Senior Customer Service Representative in companies similar to TCS in India?

Cognizant Senior Customer Service Representative Salary - ₹3.2 Lakhs to ₹6.0 Lakhs per year
Tech Mahindra Senior Customer Service Representative Salary - ₹2.3 Lakhs to ₹6.3 Lakhs per year
Wipro Enterprises Ltd Senior Customer Service Representative Salary - ₹3.7 Lakhs to ₹5.0 Lakhs per year
DXC Technology Senior Customer Service Representative Salary - ₹3.2 Lakhs to ₹4.9 Lakhs per year
Wipro Senior Customer Service Representative Salary - ₹2.3 Lakhs to ₹5.4 Lakhs per year

What is the estimated take home salary of a Senior Customer Service Representative at TCS in India?

The estimated take-home salary of a Senior Customer Service Representative at TCS ranges between ₹41,116 per month to ₹42,264 per month in India. The take-home salary calculation is based on the average TCS Senior Customer Service Representative salary in India which ranges between ₹2.8 Lakhs to ₹9.0 Lakhs per year for employees with experience between 3 years to 12 years. Check how did we calculate take home salary?

What is the notice period for Senior Customer Service Representative at TCS?

According to AmbitionBox, 62% of the TCS Senior Customer Service Representatives reported a notice period of 1 Month, 23% reported a notice period of 3 Months and the remaining reported other notice period durations. This is based on 13 responses on AmbitionBox in last 2 years.

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TCS Senior Customer Service Representative Salaries

TCS Senior Customer Service Representative salary in India ranges between ₹2.8 Lakhs to ₹9 Lakhs with an average annual salary of ₹. Salary estimates are based on 24 TCS latest salaries received from various employees of TCS.