HCLTech Senior Customer Service Representative salaries in India (Updated 2025)

Likes

Salary on time its only like here

Dislikes

Partiality between male and female staff. For the girls there is no cab KM range, they can pick at any place but, for the male staff they fixed the KM range that they are struggling and it's impact on their work life or even mental health.

Likes

The seniors are very supportive and you will learn from them in a good and positive way

Dislikes

Salary hike is very less and appraisal cycle is also not so good and even bonus is less and you you get very less allownce for night shifts too

Likes

Nothing is good here, giving your best in HCL ibs , will not give you any growth and salary

Dislikes

Nothing is good here, giving your best to HCl ibs , will not give you any growth and salary. Very demotivated place.

Likes

I feel secured working at HCL Technologies. Although salary is not as per satisfactory but rest all things such as work culture, career growth and MNC feel are amazing.

Dislikes

Salary is somewhere a disappointing factor.

Likes

Only good thing about the company is salary on time and job security. Leaving these two there is nothing good about the company, no compensation or benifits, calling office just for fun when whole of process can be done work from home, no cab facilities in Lucknow, no growth or development, and forget about the increment and promotion. It's only the brand and nothing good about this.

Dislikes

No compensation or benifits. Calling office just for fun. Forgot about the increment and promotion. No cab facility available in lucknow. No scope of growth and development. It's just a brand, that earns money by the work we do. If in a process HCL get 1 lakh per month for a employee , then they will be giving 20-25k to the employee and rest they will be taking .