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3.8

based on 40.1k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Capgemini Senior Customer Service Representative salaries in India

Annual salary range
3 - 8 years exp.
₹4 Lakhs - ₹8 Lakhs
Low Confidence
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Low confidence means that this average salary is based on data that was reported by very few people.
Salary of majority employees
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50% more than the average Senior Customer Service Representative Salary in IT Services & Consulting Companies for 3 - 8 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Senior Customer Service Representative Salary
3 - 4 years exp. (AmbitionBox Estimate)
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₹4 L/yr - ₹5.5 L/yr

Finance & Accounting
Senior Customer Service Representative Salary
8 years exp. (AmbitionBox Estimate)
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₹5 L/yr - ₹6.1 L/yr

Last Updated: 31 Jul 2024

Companies similar to Capgemini for Senior Customer Service Representative

Company name Avg Annual Salary Open Jobs
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₹2.8 L/yr - ₹9 L/yr

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₹2 L/yr - ₹3.2 L/yr

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₹2.3 L/yr - ₹5.4 L/yr

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₹1.7 L/yr - ₹5.2 L/yr

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₹2.1 L/yr - ₹6.3 L/yr

arrow icon 24% less
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₹2.8 L/yr - ₹6.8 L/yr

arrow icon 1% less
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₹3.2 L/yr - ₹6 L/yr

arrow icon 15% less
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₹1.8 L/yr - ₹4 L/yr

arrow icon 50% less
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₹2.8 L/yr - ₹4 L/yr

arrow icon 34% less
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₹3.2 L/yr - ₹4.9 L/yr

arrow icon 30% less
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₹3.3 L/yr - ₹7 L/yr

At par
Senior Customer Service Representative salary at Capgemini ranges between ₹4 Lakhs to ₹8 Lakhs per year for employees with experience between 3 years to 8 years. Salary estimates are based on 4 latest salaries received from various employees of Capgemini.

Latest annual salaries shared by Capgemini Senior Customer Service Representative

5mo ago
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4 years exp.
1y ago
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3 years exp.
1y ago
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8 years exp.

Experience wise Capgemini Senior Customer Service Representative salaries

Last Updated: 31 Jul 2024

Experience Avg Annual Salary
3 years (AmbitionBox Estimate)

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₹5 L/yr - ₹6.3 L/yr
4 years (AmbitionBox Estimate)

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₹3.6 L/yr - ₹4.6 L/yr
6 years (AmbitionBox Estimate)

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₹7.2 L/yr - ₹9.2 L/yr
8 years (AmbitionBox Estimate)

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₹5 L/yr - ₹6.3 L/yr

Similar Designation salaries in Capgemini

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₹2.5 L/yr - ₹3.87 L/yr
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₹3 L/yr - ₹5.5 L/yr
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₹2.16 L/yr - ₹4.5 L/yr
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₹2 L/yr - ₹6.5 L/yr
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₹1.7 L/yr - ₹3.9 L/yr
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₹2.8 L/yr - ₹4.9 L/yr
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₹2.25 L/yr - ₹3.6 L/yr
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₹1.5 L/yr - ₹7.6 L/yr
Senior Associate Salary
(7.5k salaries)
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₹1.45 L/yr - ₹7.5 L/yr
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₹1.5 L/yr - ₹3.5 L/yr

Salary related reviews for Capgemini

2.0

Rated by 1 employees for salary & benefits

Full Time

 · 

Engineering - Software & QA Department

2.0
  •  posted on 31 Dec 2024

1.0
 for  Salary and Benefits

Likes

Nothing much

Dislikes

... while neglecting the well-being and growth of middle and lower-level employees. This creates a work environment where individuals are expected to perform tirelessly without salary increments or career advancement, remaining stagnant at the initial compensation level. HR and WFM secured jobs.

read more
  • Salary - Bad
    +5 more

Full Time

 · 

Finance & Accounting Department

2.0
  •  posted on 28 Nov 2024

1.0
 for  Salary and Benefits

Likes

I am in Finance and haven't seen much work pressure here. They have more than enough FTEs to perform activites. Job security is good. Hybrid mode structure is there so one is not forced to come to office everyday.

read more
  • Work-life balance - Good

Dislikes

...leave the organisation before years they have to pay training expenses of 2lacs. They also provide 50k of retention bonus after 2 years which is fully recoverable if you leave within one year of payout. CTC Structure of Capgemini very misleading and disappointing. Bonus, Gratuity are part of CTC which is unethical. 3 months notice period.

read more
  • Salary - Bad
    +3 more

Full Time

 · 

IT & Information Security Department

1.0
  •  posted on 31 Oct 2024

2.0
 for  Salary and Benefits

Likes

If you get good manager and project you will learn many things.1 percent probability

  • Skill development - Good

Dislikes

...our. Leadership will give all fresher under lead and asked to get the work done.no salary hike from last 2 year. Only boot leaker get promotion though there is some compliance issue.

read more
  • Salary - Poor
    +5 more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 30 Oct 2024

1.0
 for  Salary and Benefits

Likes

I made a big mistake by resigning from my past organization, I was getting a manager role, so I moved here. CG have old culture, like savings means remove people. Senior managers will ask I need automation, but they don't know meaning of Automation. When my team perform automation, instead of appraising it, they will say, now workload is reduced, remove a senior person and hire a fresher in place of him. In past 3 appraisal I was performer and after that received 2% hike overall. Now I will resign, no matters I have job or not.

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Dislikes

...pense from 1000 to 500. so 6K per year reduced. so overall loss of 42K per year. also they have variable pay of 10% of your salary. Now in year end, they have given few fellows as 12K hike, so even a duffer can understand that his take home is reduced by 30K. also if you are average performer then they have reduced 12% of variable. so overall, from last year you will lose 50K by default. so before you join this trap, resign ASAP.

read more
  • Salary - Bad
    +6 more

Full Time

 · 

Merchandising, Retail & eCommerce Department

4.0
  •  posted on 22 Oct 2024

1.0
 for  Salary and Benefits

Likes

Everything expect the salary increase

  • Skill development - Good
    +4 more

Dislikes

The company was good but the project assigned to didn't bothered of giving appreciation to employe for doing great /good work. The appreciation and benefits were given to only the one those who never worled.

read more
  • Salary - Bad
    +1 more
see more salary related reviews

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Capgemini Senior Customer Service Representative Salary FAQs

What is the salary of Senior Customer Service Representative at Capgemini?
Senior Customer Service Representative salary at Capgemini in India ranges between ₹4.0 Lakhs to ₹8.0 Lakhs for experience between 3 years to 8 years. According to our estimates it is 50% more than the average Senior Customer Service Representative Salary in India. Salary estimates are based on 4 latest salaries received from various employees of Capgemini India.
How does the salary of a Senior Customer Service Representative at Capgemini India compare with the average salary range for this job?
The average salary of a Senior Customer Service Representative at Capgemini is 50% more than the average salary of a Senior Customer Service Representative in India. To know exact salary insights, login to view.
What is the salary of a Senior Customer Service Representative in companies similar to Capgemini in India?
  • TELUS Digital Senior Customer Service Representative Salary - ₹3.3 Lakhs to ₹7.0 Lakhs per year
  • Accenture Senior Customer Service Representative Salary - ₹2.8 Lakhs to ₹6.8 Lakhs per year
  • TCS Senior Customer Service Representative Salary - ₹2.8 Lakhs to ₹9.0 Lakhs per year
  • Cognizant Senior Customer Service Representative Salary - ₹3.2 Lakhs to ₹6.0 Lakhs per year
  • Tech Mahindra Senior Customer Service Representative Salary - ₹2.1 Lakhs to ₹6.3 Lakhs per year
What is the estimated take home salary of a Senior Customer Service Representative at Capgemini in India?
The estimated take-home salary of a Senior Customer Service Representative at Capgemini ranges between ₹43,589 per month to ₹44,700 per month in India. The take-home salary calculation is based on the average Capgemini Senior Customer Service Representative salary in India which ranges between ₹4.0 Lakhs to ₹8.0 Lakhs per year for employees with experience between 3 years to 8 years. Check how did we calculate take home salary?
What is the notice period for Senior Customer Service Representative at Capgemini?
According to AmbitionBox, 100% of the Capgemini Senior Customer Service Representatives reported a notice period of 15 days or less.This is based on 1 response on AmbitionBox in last 2 years.

Tell us how to improve this page.

Capgemini Senior Customer Service Representative salary in India ranges between ₹4 Lakhs to ₹8 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 4 Capgemini latest salaries received from various employees of Capgemini.