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HCLTech Senior Customer Service Representative salaries in Gurgaon / Gurugram (Updated 2025)

Annual salary range
2 - 7 years exp.
₹2.5 Lakhs - ₹5.5 Lakhs
Avg. annual salary
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Monthly In-hand Salary

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At par with the average Senior Customer Service Representative Salary in IT Services & Consulting Companies for 2 - 7 years of experience

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Last Updated: 6 Apr 2025

Companies similar to HCLTech for Senior Customer Service Representative in Gurgaon / Gurugram

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HCLTech Senior Customer Service Representative Salary

2 - 7 years exp. (22 salaries)

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₹2.5 L/yr - ₹5.5 L/yr

vs
Company name Avg Annual Salary Open Jobs
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₹3 L/yr - ₹4.8 L/yr

arrow icon 13% more
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₹4.8 L/yr - ₹6.8 L/yr

arrow icon 59% more
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₹2 L/yr - ₹5.5 L/yr

arrow icon 8% more
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₹2.1 L/yr - ₹4.6 L/yr

arrow icon 3% less
2 job openings
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₹2.4 L/yr - ₹3.7 L/yr

arrow icon 9% less
Senior Customer Service Representative salary at HCLTech ranges between ₹2.5 Lakhs to ₹5.5 Lakhs per year for employees with experience between 2 years to 7 years. Salary estimates are based on 22 latest salaries received from various employees of HCLTech.

Latest annual salaries shared by HCLTech Senior Customer Service Representative in Gurgaon / Gurugram

3d ago
₹5.5 Lakhs
4 years exp.
4mo ago
₹3.8 Lakhs
7 years exp.
5mo ago
₹5.1 Lakhs
5 years exp.
11mo ago
₹5.1 Lakhs
4 years exp.
1y ago
₹5.1 Lakhs
3 years exp.
1y ago
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6 years exp.
1y ago
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6 years exp.
1y ago
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4 years exp.
1y ago
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6 years exp.
1y ago
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3 years exp.

Experience wise HCLTech Senior Customer Service Representative salaries in Gurgaon / Gurugram

Last Updated: 6 Apr 2025

Experience Avg Annual Salary
2 years (AmbitionBox Estimate)

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₹3.2 L/yr - ₹4.1 L/yr
3 years (AmbitionBox Estimate)

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₹3.3 L/yr - ₹4.2 L/yr
4 years  (8 salaries)

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₹2.5 L/yr - ₹5.5 L/yr
5 years  (4 salaries)

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₹2.9 L/yr - ₹5.1 L/yr
6 years  (4 salaries)

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₹2.5 L/yr - ₹5 L/yr
View all

Similar Designation salaries in HCLTech

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₹4.27 L/yr - ₹13 L/yr

Top skills at HCLTech for Senior Customer Service Representative

voice process International Voice Process US Healthcare Medical Billing customer support bpo Health Insurance AR Calling RCM US Process Medical Billing US Healthcare RCM Revenue Cycle Management Customer Service

Salary related reviews for HCLTech

2.1

Rated by 6 employees for salary & benefits

Full Time

 · 

Sales & Business Development Department

1.0
  •  posted on 31 Jul 2024

2.0
 for  Salary and Benefits

Likes

Salary on time its only like here

Dislikes

Partiality between male and female staff. For the girls there is no cab KM range, they can pick at any place but, for the male staff they fixed the KM range that they are struggling and it's impact on their work life or even mental health.

read more
  • Salary - Poor
  • +5 more

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 16 May 2024

2.0
 for  Salary and Benefits

Likes

The seniors are very supportive and you will learn from them in a good and positive way

  • Skill development - Excellent
  • +3 more

Dislikes

Salary hike is very less and appraisal cycle is also not so good and even bonus is less and you you get very less allownce for night shifts too

read more
  • Salary - Poor

Full Time

 · 

BFSI, Investments & Trading Department

2.0
  •  posted on 28 Mar 2022

1.0
 for  Salary and Benefits

Likes

Nothing is good here, giving your best in HCL ibs , will not give you any growth and salary

read more
  • Job security - Good

Dislikes

Nothing is good here, giving your best to HCl ibs , will not give you any growth and salary. Very demotivated place.

read more
  • Salary - Bad
  • +4 more

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 01 Jan 2022

3.0
 for  Salary and Benefits

Likes

I feel secured working at HCL Technologies. Although salary is not as per satisfactory but rest all things such as work culture, career growth and MNC feel are amazing.

read more

Dislikes

Salary is somewhere a disappointing factor.

Sales & Business Development Department

2.0
  •  posted on 26 May 2022

1.0
 for  Salary and Benefits

Likes

Only good thing about the company is salary on time and job security. Leaving these two there is nothing good about the company, no compensation or benifits, calling office just for fun when whole of process can be done work from home, no cab facilities in Lucknow, no growth or development, and forget about the increment and promotion. It's only the brand and nothing good about this.

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  • Job security - Good

Dislikes

No compensation or benifits. Calling office just for fun. Forgot about the increment and promotion. No cab facility available in lucknow. No scope of growth and development. It's just a brand, that earns money by the work we do. If in a process HCL get 1 lakh per month for a employee , then they will be giving 20-25k to the employee and rest they will be taking .

read more
  • Salary - Bad
  • +5 more
see more salary related reviews

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HCLTech Senior Customer Service Representative Salary FAQs

What is the salary of Senior Customer Service Representative at HCLTech in Gurgaon / Gurugram?
The average salary of a Senior Customer Service Representative at HCLTech in Gurgaon / Gurugram typically ranges from ₹2.5 Lakhs to ₹5.5 Lakhs per year, depending on experience (from 2 years to 7 years).

The top 10% of Senior Customer Service Representative in Gurgaon / Gurugram at HCLTech earn more than ₹5.1 Lakhs per year, and the top 1% earn over ₹5.5 Lakhs per year. Senior Customer Service Representative Salaries at HCLTech can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 20+ HCLTech employees in India.
What is the estimated take home salary of a Senior Customer Service Representative at HCLTech in Gurgaon / Gurugram?
The estimated take-home salary of a Senior Customer Service Representative at HCLTech in Gurgaon / Gurugram typically ranges from ₹27,268 to ₹28,673 per month. This is based on the average salary range of ₹2.5 Lakhs to ₹5.5 Lakhs per year for employees with experience ranging from 2 years to 7 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 20+ salaries received from various employees of HCLTech. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Senior Customer Service Representative at HCLTech in Gurgaon / Gurugram?
To be a Senior Customer Service Representative at HCLTech in Gurgaon / Gurugram, the key skills required include:

  • - voice process
  • - International Voice Process
  • - US Healthcare
  • - Medical Billing
  • - customer support

These skills are highly valued at HCLTech and are crucial for successful performance in a Software Engineering role.
Which companies offer higher salaries than HCLTech for Senior Customer Service Representative in India?
Accenture ₹4.8 Lakhs to ₹6.8 Lakhs per year
Wipro ₹3.0 Lakhs to ₹4.8 Lakhs per year
Concentrix Corporation ₹2.0 Lakhs to ₹5.5 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by HCLTech, depending on the role and experience level.
What is the salary of a Senior Customer Service Representative in companies similar to HCLTech in Gurgaon / Gurugram?
The salary of a Senior Customer Service Representative at companies similar to HCLTech in Gurgaon / Gurugram varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Teleperformance ₹2.1 Lakhs to ₹4.6 Lakhs per year
convergys india services ₹2.4 Lakhs to ₹3.7 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Senior Customer Service Representative at HCLTech in Gurgaon / Gurugram?
The salary growth for a Senior Customer Service Representative at HCLTech in Gurgaon / Gurugram depends on factors such as experience, performance, and promotions. On average, a Senior Customer Service Representative in Gurgaon / Gurugram can expect the following growth trajectory at HCLTech:

Experience Average Salary Range
2 years ₹3.2 Lakhs to ₹4.1 Lakhs per year
3 years ₹3.3 Lakhs to ₹4.2 Lakhs per year
4 years ₹2.5 Lakhs to ₹5.5 Lakhs per year
5 years ₹2.9 Lakhs to ₹5.1 Lakhs per year
and so on.

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HCLTech Senior Customer Service Representative salary in Gurgaon / Gurugram ranges between ₹2.5 Lakhs to ₹5.5 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 22 HCLTech latest salaries received from various employees of HCLTech.