Concentrix Corporation Gurgaon / Gurugram Senior Customer Service Representative Salaries by 100+ Employees (Updated 2025)

0 - 6 years exp.

₹2 Lakhs - ₹5.5 Lakhs

Salary of majority employees

At par with the average Senior Customer Service Representative Salary in BPO Companies for 0 - 6 years of experience

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Salaries in different departments

Customer Success, Service & Operations Senior Customer Service Representative Salary 0 - 6 years exp. (80 salaries)	₹2 L/yr - ₹5.3 L/yr
Sales & Business Development Senior Customer Service Representative Salary 1 - 3 years exp. (6 salaries)	₹2.5 L/yr - ₹4.3 L/yr
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Human Resources Senior Customer Service Representative Salary 1 - 5 years exp. (5 salaries)	₹2.5 L/yr - ₹5 L/yr
BFSI, Investments & Trading Senior Customer Service Representative Salary 3 years exp. (3 salaries)	₹3.2 L/yr - ₹5.5 L/yr
Finance & Accounting Senior Customer Service Representative Salary 1 - 3 years exp. (3 salaries)	₹2.5 L/yr - ₹3.6 L/yr

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Last Updated: 17 Feb 2025

Companies similar to Concentrix Corporation for Senior Customer Service Representative in Gurgaon / Gurugram

Concentrix Corporation Senior Customer Service Representative Salary

0 - 6 years exp. (130 salaries)

₹2 L/yr - ₹5.5 L/yr

Company name	Avg Annual Salary	Open Jobs
Teleperformance Senior Customer Service Representative Salary 1 - 5 years exp. (8 salaries)	₹2.1 L/yr - ₹4.5 L/yr 1% less
Wipro Senior Customer Service Representative Salary 1 - 5 years exp. (30 salaries)	₹3 L/yr - ₹5.4 L/yr 14% more
Login to view exact salary
HCLTech Senior Customer Service Representative Salary 2 - 7 years exp. (21 salaries)	₹2.5 L/yr - ₹5.1 L/yr 9% less
Accenture Senior Customer Service Representative Salary 3 - 6 years exp. (3 salaries)	₹4.8 L/yr - ₹6.8 L/yr 63% more
iEnergizer Senior Customer Service Representative Salary 2 - 6 years exp. (3 salaries)	₹4.5 L/yr - ₹5.4 L/yr 39% more

Senior Customer Service Representative salary at Concentrix Corporation ranges between ₹2 Lakhs to ₹5.5 Lakhs per year for employees with less than 1 year of experience to 6 years. Salary estimates are based on 130 latest salaries received from various employees of Concentrix Corporation.

Latest annual salaries shared by Concentrix Corporation Senior Customer Service Representative in Gurgaon / Gurugram

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Experience wise Concentrix Corporation Senior Customer Service Representative salaries in Gurgaon / Gurugram

Last Updated: 17 Feb 2025

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	₹2 L/yr - ₹6.1 L/yr
1 year (16 salaries)	₹2.3 L/yr - ₹4.6 L/yr
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2 years (42 salaries)	₹2 L/yr - ₹5 L/yr
3 years (34 salaries)	₹2.6 L/yr - ₹5.5 L/yr
4 years (18 salaries)	₹2.8 L/yr - ₹5 L/yr
5 years (16 salaries)	₹3 L/yr - ₹5.3 L/yr
6 years (3 salaries)	₹3.3 L/yr - ₹4.4 L/yr

View all

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Top skills at Concentrix Corporation for Senior Customer Service Representative

International Voice Process US Shift customer care customer support voice process international bpo US Process

Salary related reviews for Concentrix Corporation

3.2

Rated by 53 employees for salary & benefits

Senior Customer Service Representative in Gurgaon / Gurugram

Full Time

Finance & Accounting Department

1.0

• posted on 15 Mar 2024

1.0

for Salary and Benefits

Likes

There's nothing to appraise about this company.

Dislikes

... poor performance and threatens that he don't give a damn if we report to HR. 3. The salary structure is horrible, they don't even give appraisals to any long term employees. Typical chindi types company who don't even take out a penny from their pocket. 4. Ladies/gentlemen if you're thinking to join this company beware of the half day leaves, this is very common once you are on the production. Even if it's your 7.9 hrs of hardwork in org. instead of 8, dude get ready to marked as a half leave/day. 5. Lots and lots of lies: in the starting they hired me stating that its a up selling job and ended up in sales job and dude they squeeze each and every blood and sweat to make a sale from you and they want your target to be met at any cost.

Salary - Bad

+6 more

Senior Customer Service Representative in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 05 Sep 2023

5.0

for Salary and Benefits

Likes

For freshers, cnx is the best place to learn how to grow in Career. The management is so helpful in every prospect. For experienced candidates, cnx is the best place to work in every prospect.

Salary - Excellent

+6 more

Dislikes

I don't nothing so much to talk in dislikes. But for freshers, salary is little bit low however you learn lots of things from Concentrix and after working here you will get too much hike because of the name of Concentrix. If you join concentrix as a experienced candidate you are at the awesome place so regreat to work to join or work with Concentrix.

Senior Customer Service Representative in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 19 Jan 2023

3.0

for Salary and Benefits

Likes

Management who they resolve and take care of everything

Skill development - Excellent

+3 more

Dislikes

Salary package if u start your carrier with cnx after giving 3.5 years I’m still struggling when I got many awards for being excellent in production

Senior Customer Service Representative in Gurgaon / Gurugram

Marketing & Communication Department

5.0

• posted on 26 May 2022

3.0

for Salary and Benefits

Likes

So the working environment is very good. If you are a smart person and if you want to grow in this field then concentrix is the best company.

Skill development - Excellent

+5 more

Dislikes

The main things was there compensation packages in internal promotion otherwise everything is good over there

Senior Customer Service Representative in Gurgaon / Gurugram

Sales & Business Development Department

3.0

• posted on 13 Apr 2021

1.0

for Salary and Benefits

Likes

In terms of job security, it is one of the best organisation. Regarding the pay to its employees, they find several ways to cut your pay and will make it look like its for the benefit of employees.

Job security - Excellent

Dislikes

Regarding career growth, even if you are talented, they will choose the one who are close to them, go for cigarette and alcohol with them.

Salary - Bad

+4 more

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Salary Discussions, Hike & Promotions

Hi All, During a job opportunity, when the recruiter asked for my expected CTC, I mentioned 12 LPA, as my previous job's fixed salary was 7.8 LPA. Now, I’ve been shortlisted for the Product Designer role and have learned from some sources that their maximum budget is 14 LPA. How should I approach the negotiation? Would it be reasonable to ask for 14 LPA, considering I initially stated my expectation as 12 LPA? The job is based in Gurgaon, and I have 4.5 years of experience. Looking forward to your advice!

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Concentrix Corporation Senior Customer Service Representative Salary FAQs

What is the salary of Senior Customer Service Representative at Concentrix Corporation Gurgaon / Gurugram?

Senior Customer Service Representative salary at Concentrix Corporation in Gurgaon / Gurugram ranges between ₹2.0 Lakhs to ₹5.5 Lakhs for less than 1 year of experience to 6 years. According to our estimates it is 1% more than the average Senior Customer Service Representative Salary in India. Salary estimates are based on 130 latest salaries received from various employees of Concentrix Corporation Gurgaon / Gurugram.

How does the salary of a Senior Customer Service Representative at Concentrix Corporation Gurgaon / Gurugram compare with the average salary range for this job?

The average salary of a Senior Customer Service Representative at Concentrix Corporation is 1% more than the average salary of a Senior Customer Service Representative in Gurgaon / Gurugram. To know exact salary insights, login to view.

What are the top skills required to work as a Senior Customer Service Representative at Concentrix Corporation?

International Voice Process, US Shift, customer care, customer support and voice process are some of the popular skills required to work as a Senior Customer Service Representative at Concentrix Corporation Gurgaon / Gurugram.

Which similar companies are paying more than Concentrix Corporation to a Senior Customer Service Representative in Gurgaon / Gurugram?

Accenture Senior Customer Service Representative Salary - ₹4.8 Lakhs to ₹6.8 Lakhs per year
iEnergizer Senior Customer Service Representative Salary - ₹4.5 Lakhs to ₹5.4 Lakhs per year
Wipro Senior Customer Service Representative Salary - ₹3.0 Lakhs to ₹5.4 Lakhs per year

What is the salary of a Senior Customer Service Representative in companies similar to Concentrix Corporation in Gurgaon / Gurugram?

Teleperformance Senior Customer Service Representative Salary - ₹2.1 Lakhs to ₹4.5 Lakhs per year
HCLTech Senior Customer Service Representative Salary - ₹2.5 Lakhs to ₹5.1 Lakhs per year

What is the estimated take home salary of a Senior Customer Service Representative at Concentrix Corporation in Gurgaon / Gurugram?

The estimated take-home salary of a Senior Customer Service Representative at Concentrix Corporation ranges between ₹26,738 per month to ₹28,150 per month in Gurgaon / Gurugram. The take-home salary calculation is based on the average Concentrix Corporation Senior Customer Service Representative salary in India which ranges between ₹2.0 Lakhs to ₹5.5 Lakhs per year for employees with less than 1 year of experience to 6 years. Check how did we calculate take home salary?

What is the notice period for Senior Customer Service Representative at Concentrix Corporation in Gurgaon / Gurugram?

According to AmbitionBox, 49% of the Concentrix Corporation Senior Customer Service Representatives in Gurgaon / Gurugram reported a notice period of 1 Month, 45% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 35 responses on AmbitionBox in last 2 years.

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Concentrix Corporation Senior Customer Service Representative Salaries in Gurgaon / Gurugram

Concentrix Corporation Senior Customer Service Representative salary in Gurgaon / Gurugram ranges between ₹2 Lakhs to ₹5.5 Lakhs with an average annual salary of ₹. Salary estimates are based on 130 Concentrix Corporation latest salaries received from various employees of Concentrix Corporation.