Concentrix Corporation Senior Customer Service Representative Reviews
based on 181 reviews
Updated 20 Dec, 2024
Overall Rating
3.7/5
How AmbitionBox ratings work?
Category Ratings
4.0
Job Security
3.8
Company culture
3.6
Work-Life balance
3.6
Skill development
3.4
Work Satisfaction
3.2
Salary & Benefits
3.0
Promotions/Appraisal
Concentrix Corporation is rated
3.7 out of 5 stars on
AmbitionBox, based on 181 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Concentrix Corporation is rated
3.7 out of 5 stars on
AmbitionBox, based on 181 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Concentrix Corporation Senior Customer Service Representative Reviews
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181 reviews found
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Senior Customer Service Representative in
Gurgaon / Gurugram
Retail & B2C Sales Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
1.0
Work-Life Balance
posted on 13 Apr 2021
Likes
In terms of job security, it is one of the best organisation. Regarding the pay to its employees, they find several ways to cut your pay and will make it look like its for the benefit of employees.
Dislikes
Regarding career growth, even if you are talented, they will choose the one who are close to them, go for cigarette and alcohol with them.
Work Details
What you can expect in rotational day and night shift and 10:00 hour shift
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Representative in
Gurgaon / Gurugram
Full Time
·
Payroll & Transactions Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 15 Mar 2024
Likes
There's nothing to appraise about this company.
Dislikes
Ohhh lord where to start this.. here's a long list of dislikes that is never-ending.
1. Transport department (to be specific "the drivers") is pathetic, I mean they don't respect or bother about the employee. I got multiple arguments with the driver due to misbehaving with me.
2. Managers and TL's are horrible. In the span of my 1 year 6 TL's have been changed and I have a bad bad experience with the last TL. Also, in the team hurdle whenever there is a bad score for the team, the TL starts abusing the team for their poor performance and threatens that he don't give a damn if we report to HR.
3. The salary structure is horrible, they don't even give appraisals to any long term employees. Typical chindi types company who don't even take out a penny from their pocket.
4. Ladies/gentlemen if you're thinking to join this company beware of the half day leaves, this is very common once you are on the production. Even if it's your 7.9 hrs of hardwork in org. instead of 8, dude get ready to marked as a half leave/day.
5. Lots and lots of lies: in the starting they hired me stating that its a up selling job and ended up in sales job and dude they squeeze each and every blood and sweat to make a sale from you and they want your target to be met at any cost....Read More
Work Details
Work days: Rotational Shift
(Flexible Timings)
What people are saying about Concentrix Corporation
Senior Customer Service Representative in
Bangalore / Bengaluru
Full Time
·
CSR & Sustainability Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 30 Sep 2024
Likes
Job is secured
Dislikes
Work from home is not available.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Representative in
Kolkata
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 03 Sep 2024
Likes
Good salary, on time salary, job security is there
Dislikes
No work life balance, bad management, bad wfm, bad transport
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Representative in
Gurgaon / Gurugram
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 17 Aug 2024
Likes
Safe and friendly environment with best management team
Dislikes
Low salary
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Representative in
Bangalore / Bengaluru
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 05 Aug 2024
Likes
Na
Dislikes
We all work for salary but every year salary is increased but ly max 500 or 1000 which is not satisfactory
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Representative in
Kolkata
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 03 May 2024
Likes
👍 I like my job
Dislikes
Nothing
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Representative in
Kolkata
Full Time
·
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 13 Apr 2024
Likes
All the companies are you have to play accordingly
Dislikes
Nothing
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Senior Customer Service Representative in
New Delhi
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 05 Feb 2024
Likes
You can join as a fresher and it is good opportunity for them.
Dislikes
NA
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Representative in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 05 Sep 2023
Likes
For freshers, cnx is the best place to learn how to grow in Career. The management is so helpful in every prospect.
For experienced candidates, cnx is the best place to work in every prospect.
Dislikes
I don't nothing so much to talk in dislikes. But for freshers, salary is little bit low however you learn lots of things from Concentrix and after working here you will get too much hike because of the name of Concentrix. If you join concentrix as a experienced candidate you are at the awesome place so regreat to work to join or work with Concentrix.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Representative in
Kolkata
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 Feb 2024
Likes
Good
Dislikes
No dislikes. The organisation is great
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Representative in
New Delhi
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 15 Oct 2023
Likes
Company environment is good however shift hour is too long.
Dislikes
There is nothing to dislike.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Representative in
Kolkata
Full Time
·
Back Office Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 16 Jan 2024
Likes
Concentrix pay off in time
Dislikes
The management of the domestic process.
Senior Customer Service Representative in
New Delhi
Full Time
·
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 05 Oct 2023
Likes
Job security is the only good thing here
Dislikes
Cafeteria is very unhygienic and food is the worst
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
People also ask about Concentrix Corporation's Senior Customer Service Representatives
How is Concentrix Corporation to work for?
Concentrix Corporation is rated 3.7 out of 5, based on 181 reviews by employees on AmbitionBox.
Concentrix Corporation is known for Job Security which is rated at the top and given a rating of 4.0. However, Career growth is rated the lowest at 3.0 and can be improved. To know first hand how it is like to work at Concentrix Corporation read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Concentrix Corporation?
According to AmbitionBox ratings, Concentrix Corporation employees rate its salary and benefits as 3.2 out of 5. You can know more about Concentrix Corporation Salaries at AmbitionBox
How is the work culture at Concentrix Corporation?
Work culture is rated 3.8 at Concentrix Corporation by 181 employees. While job security is rated 4.0 and work-life balance is rated 3.6 at Concentrix Corporation. Read detailed reviews by employees of Concentrix Corporation on AmbitionBox.
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