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3.8

based on 24.9k Reviews

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Concentrix Corporation Senior Customer Service Representative Reviews

based on 180 reviews
Updated 19 Dec, 2024

Overall Rating

3.7/5
How AmbitionBox ratings work?

Category Ratings

4.0

Job Security

3.8

Company culture

3.6

Work-Life balance

3.6

Skill development

3.4

Work Satisfaction

3.2

Salary & Benefits

2.9

Promotions/Appraisal

Top Mentions in Concentrix Corporation Senior Customer Service Representative Reviews

180 reviews found

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What people are saying about Concentrix Corporation

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a senior manager
1w
Want to switch to MNC...need help
Hi, need help.currently I am employed with Axis Bank. I am an ex Citibanker. I am not liking the axis Bank culture at all..kindly advise how to switch from a bank to MNC companies...I don't have contacts and want to make my career in MNC company. Current package is 14.4 additionally bonus and all contributes to overall package to 17.3. Can anybody help me getting a job in company like Genpact, concentrix etc.
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Top Concentrix Corporation Senior Customer Service Representative Interview Questions

asked in Senior Customer Service Representative interview
Q1. What is bsod, Troubleshooting, No Boot,No Post issues??
View answer (1)
asked in Senior Customer Service Representative interview
Q2. What is customer service?
View answer (1)
asked in Senior Customer Service Representative interview
Q3. What is chat concurrency
View answer (1)
asked in Senior Customer Service Representative interview
Q4. experience of the candidate
View answer (1)
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People also ask about Concentrix Corporation's Senior Customer Service Representatives

How is Concentrix Corporation to work for?
Concentrix Corporation is rated 3.7 out of 5, based on 180 reviews by employees on AmbitionBox. Concentrix Corporation is known for Job Security which is rated at the top and given a rating of 4.0. However, Career growth is rated the lowest at 2.9 and can be improved. To know first hand how it is like to work at Concentrix Corporation read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Concentrix Corporation?
According to AmbitionBox ratings, Concentrix Corporation employees rate its salary and benefits as 3.2 out of 5. You can know more about Concentrix Corporation Salaries at AmbitionBox
How is the work culture at Concentrix Corporation?
Work culture is rated 3.8 at Concentrix Corporation by 180 employees. While job security is rated 4.0 and work-life balance is rated 3.6 at Concentrix Corporation. Read detailed reviews by employees of Concentrix Corporation on AmbitionBox.

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Concentrix Corporation Senior Customer Service Representative Reviews by Locations

Concentrix Corporation Reviews by Designations

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AmbitionBox has 180 Concentrix Corporation reviews submitted by Concentrix Corporation employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Concentrix Corporation is the right company for you.... 72% of employees reported the working days at Concentrix Corporation as Rotational Shift. 66% employees reported the work timings at Concentrix Corporation as Flexible timing. Read more

Gender Based Ratings for Concentrix Corporation Senior Customer Service Representative

based on 171 reviews
3.7
Rated by 59 Women

Rated 3.8 for Company Culture and 3.8 for Job Security

women
3.7
Rated by 112 Men

Rated 4.1 for Job Security and 3.7 for Company Culture

men

Working Days for Concentrix Corporation Senior Customer Service Representative

based on 180 reviews
Rotational Shift
72%
Monday to Saturday
14%
Monday to Friday
11%
Other
2%
Alternate Saturday off
1%

Work Timings for Concentrix Corporation Senior Customer Service Representative

based on 180 reviews
Flexible timing
Strict (6.30pm - 4am)
Strict (9am - 7pm)
66%
4%
3%
27% employees reported other strict timings

Shift Timings for Concentrix Corporation Senior Customer Service Representative

based on 180 reviews
Day shift
Night shift
62%
38%

Business Travel for Concentrix Corporation Senior Customer Service Representative

based on 180 reviews
No travel
76%
Within city
22%
Within country
2%
Concentrix Corporation Senior Customer Service Representative Salary
based on 985 salaries
₹1.4 L/yr - ₹6 L/yr
At par with the average Senior Customer Service Representative Salary in India
View more details
Employee Benefits for Concentrix Corporation Senior Customer Service Representative
cab
Office cab/shuttle
20 total responses
onsite
International/On-site exposure
2 total responses
freemeal
Free meal
2 total responses
healthInsurance
Health insurance
17 total responses
+5 more benefits
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