TCS Senior Customer Service Representative Reviews

Likes

Working with TCS is great experience but the project to which I have worked the managers are too toxic. They won't give respect to other health, they force the associates to report to office even on sick leave.

Dislikes

Mangers toxic nature. Least respect to the associates. Iam not telling that every manager is like that in TCS but my projects managers are like that.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Best company to work with complete job satisfaction work and family life balance is well maintained.

Dislikes

Biggest drawback of the company is no-rehiring policy this policy refrains pulling back the employees who have left the organisation and want to rejoin the organisation I wish if this policy would be abrogated I would be very happy to rejoin. Salary increment is quite slow in pace that is again a pain point it could get little better.

Likes

I likes about the TCS is good work culture, low work pressure, work-life balance, lots of opportunities to learn and the most job security.

Dislikes

It feels good working at TCS. The work culture is good, with low work pressure and lots to learn but the salary increament as per the seniority and role is low. If the salary is justified as per the seniority or designation, I would never left TCS.

Likes

Job security and medical insurance

Dislikes

No opportunities to learn new skills, no initiative taken by managers to ensure good training of fellow associates by seniors, activities assigned are absolutely not linked with degree pursued

Work Details

Work days: Monday to Friday

Work related travel: This is a desk job.

Likes

Only safety

Dislikes

Very bad managment Very worst working culture no difference between colleges and office managment arrange the seating not to talk to other person ect ect.... No improvement Job security is only for on paper otherwise managment indirectly force to resignation Skill development, learning and domain switch all things tcs have only for eye wash no usess on it

Likes

I admire TCS for its global reputation, innovative use of technology, strong ethical values, and excellent career growth opportunities in a diverse and inclusive work environment.

Dislikes

While TCS is a great organization, processes can sometimes feel slow due to its large scale, but this also ensures stability and consistency.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

work environment, career growth opportunities, and work-life balance: 

Dislikes

low salary compared to market standards, slow career progression, limited learning opportunities, a culture of internal politics, inconsistent project allocations, sometimes repetitive and mundane work, poor work-life balance depending on the project, and a lack of autonomy in decision-making.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work life balance is good with positive work culture. Benefits and allowance are good.

Dislikes

Reward & recognition are comparatively on the lower side, may be subject to a project based. Band promotion after a certain level is very rare.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Good for seniors not freshers . Have a good job security and work culture.

Dislikes

Not good for freshers as we will not get desired hands on skill development and increment is not that good .

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

There is nothing to like about tcs. If you want to stay forever then only come toh tcs. Because in tcs , you will not able to learn anything. They will tell you about project and when you accept that project and start attending calls then you come to know that this is very different what they told.

Dislikes

Does not have good Projects. No learning. Forcefully put in manual testing work. No appraisal and hike.

Likes

I got work from home , I am based out of Kolkata location, project was from Hyderabad location.

Dislikes

Bossism , Regionalism of Andhra Folks, pure politics, no hikes at all , bitching and voilent leads , Extremely toxic culture, too much pressure in the project, no recognition, no acknowledgement, no spot awards , Nothing to add particularly in CV , all stupid support work , pathetic, pathetic and extremely pathetic project. Project-Microsoft A completely scam project. Clients are like germans treating us like jews. If they can , they would like to execute us even....Read More

Likes

The team I am part of is great. We collaborate efficiently, sharing knowledge, and support each other to achieve our goals. It's a motivating and inspiring environment to work in.

Dislikes

While I appreciate the opportunity and the great team I work with in TCS, the salary is really below industry standard.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Job security

Dislikes

Disrespect from HR. HR'S are so rude. Also no work life balance in some projects. Hike on salary is very less. Promotions and appraisals are not good.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Only health insurance is best Other than nothing is good

Dislikes

Work culture is very bad Projects for BPO does not get assigned according to their skill set Do not join TCS Kolkata Do not join Bloomberg project 🫡

Work Details

Work days: Monday to Friday (Strict Timings)

Likes

The overall experience is good, but need to get more exposure if are in a big team otherwise your notable works are not even considered on appraisals/promotions.

Dislikes

Appraisal is not prior based on performance alone. Also not a good company if you are joining as a fresher, I would suggest if you are joining after 2-3 companies.

Likes

Job security, work life balance is good.

Dislikes

Appraisal pattern was horifing , favouriteism are there for Appraisal , RNR, work from home facility, company policy is against favouriteism under the Tata code of conduct but still it is very common in projects. Experience and talented employee get 3-4 % salary hike for YOY but favourite employee gets 7% hike minimum.