TCS Senior Customer Service Representative Reviews

Likes

Tcs offers most excellent job security’s and health insurance policy

Dislikes

Tcs as a company is a very good company but if you compare it to the project requirements it’s one of the most dissatisfying project I ever worked with because even though Tcs is offering many options but if you are in a project which requires your presence 24 seven you cannot participate in any event or any skill development.

Work Details

Work timings: Strict Timings

Likes

Job security, medical facilities and company culture are very good .

Dislikes

Work life balance is critical because there are 4 rotational shift and very frequently changes. Salary is poor other than other company, here decrease my skill and after your given 100% effort you can't expect a good promotion due to office politics.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Job security HIS

Dislikes

salary increments for senior associates who are staying in the company for longer period of time Those who want build career in the company ..company should think about them

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Only Job Security, and giving opportunity to freshers.

Dislikes

There is no growth, no promotion even if you hard and smart. Nobody is going to value your work . At the Time od apprisal they will literally give you example like you come late office 15 min and this 15 min can be a 1500 min in 100 days lol😂. I say never ever join tcs

Likes

The days passed by 9th year completing still feels like yesterday.

Dislikes

Manager doesn't use your expertise, instead they ask to keep on learning new task every month, to form an backup. Dozens of dislike, no promotion, when we talk they ignores and when we stop working then they say appraisal will get bad, hence no promotion. Very poor managing company, it's for retirement old people company as newly candidates have no future.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Health insurance, Focus on healthy programs, Charity, Job security

Dislikes

Dress code policy, over Restrictions for employees, Considering 1st year as trainer but taking work as Associate.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

because my strong technical skills in [mention relevant technology], combined with my eagerness to learn and collaborative spirit, perfectly align with your company's focus on innovation and teamwork; I'm confident that I can quickly contribute to your projects and grow alongside your talented team.".

Dislikes

Limited career progression: Many employees feel stuck in their roles with minimal opportunities for advancement and skill development, especially if not actively seeking out new projects or taking initiative.

Likes

We have many job opportunity in TCS we can develop ourself well in this organization. Very safe and secure job for all men and women especially women. Company culture is very good not only give important to work and for enjoyment also there all festival mood were celebrated in company. And sports activity also conducted. Understand the situation of the employee and give them enough time. Overall good and peaceful place to work....Read More

Dislikes

Until this nothing.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

I like good company I like good roles I like good people and management manager like work best of in life

Dislikes

Don t like location Don't like Saturday and Sunday no working Don't like night shift

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing at this point of time.

Dislikes

Everything. No scope for improvement. Same donkey work every day without appreciation or any recognition. Promotions are on hold due to some silly RTO index thing. Will always find new reasons to not benefit employees even after consistently working so hard for so many years. No work life balance at all.

Likes

Nothing ! As it is wfh I accepted the offer, and sudden change and disliked that too.

Dislikes

Unwanted dramas and forced to work even if we opt to leave due to some personal reasons. Getting release from a project or leaving the organisation also needs some confirmation from managers which is not fair. They don't hear ur concerns and they will do what they had to do. Just waste ur time by asking what is ur concern ? No use of revealing ..

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Job security is higher comparing to other companies

Dislikes

Complete work from office No bonuses No promotions for hard work, you get promoted by number of years worked in TCS. No team outings Worst management, they don't even consider genuine reasons to give wfo exceptions. You have to visit office no matter what. Micro management

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Work life balance to some extent

Dislikes

No growth oppertunity. Salary is very less for freshers and there is no oppertunity for increment or promotion at all, even if we stay 10 years. Management is partial towards people with connections, rather than people who work hard, and they openly accept it.l, which I feel is very toxic if you actually are a hard worker.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Dislikes

One of the software engineer in tcs having 4 years of experience called me while skill evaluation and he told me " people begging me to get coding in this project. You have to work under me only.". If you mail to anyone in tcs, he will not respond unless and until you add someone higher authority person in CC. Only big doesn't matter and building big is not end but the way you setup process to work organization is important. Functioning is important and not the size. In tcs higher authority people conder themselves as Owner of TCS. There is no ethics in tcs working....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Likes

It is good platform for learner if you get good project.

Dislikes

24×7 process includes shifts,which was affect health. Because continuos changing in shift is not possible for girls.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

You will get a good work life balance and your after retirement benifits would be the best. I think even the medical insurance that tcs provides is best in the market. The senior management is also good.

Dislikes

I don't like the salary part and very less benifits and perks are provided. Even the increaments is very less. I felt like I am not getting paid as much as what my value of work is.