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Firstsource Solutions Senior Customer Service Representative salaries in Mumbai Suburban

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Firstsource Solutions Senior Customer Service Representative Salary and Career Growth

From

To

Senior Customer Service Representative

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1 - 8 years exp.

Deputy General Manager

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9 - 21 years exp.

Senior Customer Service Representative 1 - 8 years exp.
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Team Lead 2 - 13 years exp.
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arrow icon 61% hike
Assistant Manager 1 - 17 years exp.
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arrow icon 67% hike

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From

2 more levels

To

Senior Customer Service Representative

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1 - 8 years exp.

Manager

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3 - 18 years exp.

View 1 more career path

Similar Designation salaries in Firstsource Solutions

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₹1 L/yr - ₹3 L/yr
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₹1.8 L/yr - ₹5 L/yr

Top skills at Firstsource Solutions for Senior Customer Service Representative

IT Skills International Voice Process Communication Skills UK Process Voice Process International BPO Communication Skills bpo Non Voice Process Voice Support Customer Service Inbound Process BPO BPO Voice

Salary related reviews for Firstsource Solutions

3.0

Rated by 1 employees for salary & benefits

Full Time

 · 

AGL Department

2.0
  •  posted on 30 Jul 2022

1.0
 for  Salary and Benefits

Likes

It is good learning experience for freshers who don't expect more salary.. experienced people can get better job opportunities and job benifits

read more
  • Job security - Good

Dislikes

Salary, No bonus, the will stop incentives when eve they want and train or multiple departments and don't even provide hike..we got 900 rupees hike and that is terrible.. Jz work take experience, move to another level and resign.. Because definitely u will get better salary and benefits in orther place.. They will have many loyal employes for many years if thy provide good pay..

read more
  • Salary - Bad
  • +3 more

Full Time

 · 

Other Department

3.0
  •  posted on 24 Jan 2025

4.0
 for  Salary and Benefits

Likes

Salary is good

  • Salary - Good

Dislikes

People from operations especially trainers are not cooperating with QA and supporting all the users regardless of the incorrectly worked accounts. Also the company has terminated me in BGV and it was not my decision to quit the company. Also the company has terminated a lot of people like me even after insisting them not to do so.

read more
  • Skill development - Poor
  • +3 more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 24 Jan 2025

1.0
 for  Salary and Benefits

Likes

Just the recruitment Team is good helping the candidate to get hired.

Dislikes

...ring 3 rounds of interview I was told I was not selected but without any reason. Ops manager just wrote rejected on a paper and the recruitment team is like did you discuss package or you might have over experience for this position. There is no clear communication on what's the main reason for not hiring. Even after clearing every round of interview.

read more
  • Salary - Bad
  • +6 more

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 26 Jun 2024

1.0
 for  Salary and Benefits

Likes

There isn't much.

Dislikes

Unless you get into sky process, please don't opt unless you're a fresher. Firstly the pay is less than market value and they will keep changing your process as per their requirements. While the changes they do not consider any incentives amount and pay you less than the previous process! Too much politics in a few processes, how hard you work doesn't make any difference.

read more
  • Salary - Bad
  • +6 more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 04 Dec 2024

1.0
 for  Salary and Benefits

Likes

The worst company ever worked with no growth no salary

Dislikes

No proper environment behaviour the senior are doing arguments with the employees lots of politics inside backbiching taking employees as granted by seniors and the hrs

read more
  • Salary - Bad
  • +5 more
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