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Firstsource Solutions Customer Service Associate salaries in Mumbai Suburban

Annual salary range
0 - 4 years exp.
₹1 Lakh - ₹3 Lakhs
Salary of majority employees
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7% less than the average Customer Service Associate Salary in BPO Companies for 0 - 4 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Customer Service Associate Salary
0 - 4 years exp. (9 salaries)
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₹1 L/yr - ₹2.8 L/yr

BFSI, Investments & Trading
Customer Service Associate Salary
2 years exp. (AmbitionBox Estimate)
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₹2 L/yr - ₹2.8 L/yr

Finance & Accounting
Customer Service Associate Salary
1 year exp. (AmbitionBox Estimate)
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₹2.3 L/yr - ₹3 L/yr

Last Updated: 10 Jan 2024

Companies similar to Firstsource Solutions for Customer Service Associate in Mumbai Suburban

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Firstsource Solutions Customer Service Associate Salary

0 - 4 years exp. (14 salaries)

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₹1 L/yr - ₹3 L/yr

vs
Company name Avg Annual Salary Open Jobs
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WNS Customer Service Associate Salary

2 - 5 years exp. (3 salaries)

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₹2 L/yr - ₹3.5 L/yr

arrow icon 36% more
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₹2.5 L/yr - ₹3 L/yr

arrow icon 14% more
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₹2 L/yr - ₹3.2 L/yr

arrow icon 8% more
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₹3.2 L/yr - ₹3.9 L/yr

arrow icon 29% more
Customer Service Associate salary at Firstsource Solutions ranges between ₹1 Lakh to ₹3 Lakhs per year for employees with less than 1 year of experience to 4 years. Salary estimates are based on 14 latest salaries received from various employees of Firstsource Solutions.

Latest annual salaries shared by Firstsource Solutions Customer Service Associate in Mumbai Suburban

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Experience wise Firstsource Solutions Customer Service Associate salaries in Mumbai Suburban

Last Updated: 10 Jan 2024

Experience Avg Annual Salary
Fresher  (4 salaries)

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₹1 L/yr - ₹4.4 L/yr
1 year  (3 salaries)

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₹1.3 L/yr - ₹3 L/yr
2 years  (3 salaries)

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₹2 L/yr - ₹2.8 L/yr
3 years  (3 salaries)

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₹2 L/yr - ₹2.9 L/yr
4 years (AmbitionBox Estimate)

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₹2.5 L/yr - ₹4.8 L/yr
Firstsource Solutions Customer Service Associate Salary and Career Growth

From

To

Customer Service Associate

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0 - 4 years exp.

Manager

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3 - 18 years exp.

Customer Service Associate

0 - 4 years exp.
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Team Lead

2 - 13 years exp.
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arrow icon 128% hike

Assistant Manager

1 - 17 years exp.
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arrow icon 67% hike

From

To

Customer Service Associate

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0 - 4 years exp.

Deputy General Manager

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9 - 21 years exp.

Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

Similar Designation salaries in Firstsource Solutions

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₹1.8 L/yr - ₹4.5 L/yr

Top skills at Firstsource Solutions for Customer Service Associate

Customer Service Communication Skills international bpo customer support International Voice Process UK Shift upselling bpo UK Process non voice Back Office Non Voice Process Customer Handling Data Entry voice process
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Salary related reviews for Firstsource Solutions

3.8

Rated by 3 employees for salary & benefits

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 26 Jun 2024

1.0
 for  Salary and Benefits

Likes

There isn't much.

Dislikes

Unless you get into sky process, please don't opt unless you're a fresher. Firstly the pay is less than market value and they will keep changing your process as per their requirements. While the changes they do not consider any incentives amount and pay you less than the previous process! Too much politics in a few processes, how hard you work doesn't make any difference.

read more
  • Salary - Bad
  • +6 more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 04 Dec 2024

1.0
 for  Salary and Benefits

Likes

The worst company ever worked with no growth no salary

Dislikes

No proper environment behaviour the senior are doing arguments with the employees lots of politics inside backbiching taking employees as granted by seniors and the hrs

read more
  • Salary - Bad
  • +5 more

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 21 Mar 2023

3.0
 for  Salary and Benefits

Likes

Overall its a good company to start off your career with. Work culture is fun but really depends on which process you work with. Not too much of a load though. Satisfied with my time there with few ups and down which is still normal given the epidemic.

read more
  • Skill development - Good
  • +4 more

Dislikes

Most importantly it's about the salary offered which is not so competent. Incentives are process driven so don't always compensate for that. Appraisals and promotions depend on your performance and other external factors.

read more

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 13 Oct 2021

4.0
 for  Salary and Benefits

Likes

I Loved the culture and ambience of the Working environment, you have the job security and that's for sure. Teammates are supportive, Not Every TC is Good.

read more
  • Salary - Good
  • +4 more

Dislikes

There is a lot of politics and the management doesn't address our issues. Thw salary is not that decent also the career growth is too slow.

read more

Full Time

 · 

Bpo Department

1.0
  •  posted on 03 Mar 2020

1.0
 for  Salary and Benefits

Likes

Fsl are work is very easily and comfortable but salary is very low in old associate no incriment and not pramotion very partiality under in process and head department not satisfied for HR department

read more
  • Job security - Good

Dislikes

Environment is very best in companies aria

  • Salary - Bad
  • +3 more
see more salary related reviews

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Firstsource Solutions Customer Service Associate Salary FAQs

What is the salary of Customer Service Associate at Firstsource Solutions Mumbai Suburban?
Customer Service Associate salary at Firstsource Solutions in Mumbai Suburban ranges between ₹1.0 Lakhs to ₹3.0 Lakhs for less than 1 year of experience to 4 years. According to our estimates it is 7% less than the average Customer Service Associate Salary in India. Salary estimates are based on 14 latest salaries received from various employees of Firstsource Solutions Mumbai Suburban.
How does the salary of a Customer Service Associate at Firstsource Solutions Mumbai Suburban compare with the average salary range for this job?
The average salary of a Customer Service Associate at Firstsource Solutions is 7% less than the average salary of a Customer Service Associate in Mumbai Suburban. To know exact salary insights, login to view.
What are the top skills required to work as a Customer Service Associate at Firstsource Solutions?
Customer Service, Communication Skills, international bpo, customer support and International Voice Process are some of the popular skills required to work as a Customer Service Associate at Firstsource Solutions Mumbai Suburban.
Which similar companies are paying more than Firstsource Solutions to a Customer Service Associate in Mumbai Suburban?
  • WNS Customer Service Associate Salary - ₹2.0 Lakhs to ₹3.5 Lakhs per year
  • Silgate Solutions Customer Service Associate Salary - ₹3.2 Lakhs to ₹3.9 Lakhs per year
  • Amazon Transportation Services Customer Service Associate Salary - ₹2.5 Lakhs to ₹3.0 Lakhs per year
  • Epicenter Technologies Customer Service Associate Salary - ₹2.0 Lakhs to ₹3.2 Lakhs per year
What is the estimated take home salary of a Customer Service Associate at Firstsource Solutions in Mumbai Suburban?
The estimated take-home salary of a Customer Service Associate at Firstsource Solutions ranges between ₹17,835 per month to ₹19,531 per month in Mumbai Suburban. The take-home salary calculation is based on the average Firstsource Solutions Customer Service Associate salary in India which ranges between ₹1.0 Lakhs to ₹3.0 Lakhs per year for employees with less than 1 year of experience to 4 years. Check how did we calculate take home salary?
What is the notice period for Customer Service Associate at Firstsource Solutions in Mumbai Suburban?
According to AmbitionBox, 50% of the Firstsource Solutions Customer Service Associates in Mumbai Suburban reported a notice period of 1 Month, 25% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 4 responses on AmbitionBox in last 2 years.

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Firstsource Solutions Customer Service Associate salary in Mumbai Suburban ranges between ₹1 Lakh to ₹3 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 14 Firstsource Solutions latest salaries received from various employees of Firstsource Solutions.

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