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Firstsource Solutions Senior Customer Service Representative salaries in Mumbai

Annual salary range
2 - 7 years exp.
₹2 Lakhs - ₹5 Lakhs
Salary of majority employees
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At par with the average Senior Customer Service Representative Salary in BPO Companies for 2 - 7 years of experience

Interested in this particular role? 1 job opening

Salaries in different departments

Customer Success, Service & Operations
Senior Customer Service Representative Salary
2 - 6 years exp. (18 salaries)
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₹2.6 L/yr - ₹4.5 L/yr

Administration & Facilities
Senior Customer Service Representative Salary
2 - 7 years exp. (AmbitionBox Estimate)
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₹3.5 L/yr - ₹4 L/yr

CSR & Social Service
Senior Customer Service Representative Salary
7 years exp. (AmbitionBox Estimate)
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₹2.8 L/yr - ₹3.7 L/yr

Last Updated: 20 Nov 2024

Companies similar to Firstsource Solutions for Senior Customer Service Representative in Mumbai

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Firstsource Solutions Senior Customer Service Representative Salary

2 - 7 years exp. (24 salaries)

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₹2 L/yr - ₹5 L/yr

vs
Company name Avg Annual Salary Open Jobs
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₹4.5 L/yr - ₹6.5 L/yr

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₹1.2 L/yr - ₹5 L/yr

arrow icon 5% less
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₹2 L/yr - ₹5 L/yr

At par
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₹2.9 L/yr - ₹4.5 L/yr

arrow icon 4% more
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₹4.5 L/yr - ₹9.1 L/yr

arrow icon 81% more
Senior Customer Service Representative salary at Firstsource Solutions ranges between ₹2 Lakhs to ₹5 Lakhs per year for employees with experience between 2 years to 7 years. Salary estimates are based on 24 latest salaries received from various employees of Firstsource Solutions.

Latest annual salaries shared by Firstsource Solutions Senior Customer Service Representative in Mumbai

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4 years exp.
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Experience wise Firstsource Solutions Senior Customer Service Representative salaries in Mumbai

Last Updated: 20 Nov 2024

Experience Avg Annual Salary
2 years  (5 salaries)

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₹2 L/yr - ₹4 L/yr
3 years  (3 salaries)

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₹3 L/yr - ₹6.5 L/yr
4 years  (7 salaries)

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₹2.9 L/yr - ₹5 L/yr
5 years  (5 salaries)

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₹2.7 L/yr - ₹4.5 L/yr
6 years (AmbitionBox Estimate)

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₹2.7 L/yr - ₹4.5 L/yr
View all

Similar Designation salaries in Firstsource Solutions

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₹1 L/yr - ₹4.5 L/yr
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₹1.15 L/yr - ₹6 L/yr
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₹1.85 L/yr - ₹6.5 L/yr
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₹1.5 L/yr - ₹7 L/yr
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₹1 L/yr - ₹4 L/yr
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₹1.6 L/yr - ₹3.5 L/yr
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₹2 L/yr - ₹4.5 L/yr
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₹1.9 L/yr - ₹3.5 L/yr
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₹2 L/yr - ₹4.8 L/yr

Top skills at Firstsource Solutions for Senior Customer Service Representative

International BPO IT Skills Communication Skills bpo International Voice Process Non Voice Process Communication Skills UK Process Customer Service Inbound Process Voice Process BPO Voice

Salary related reviews for Firstsource Solutions

2.0

Rated by 6 employees for salary & benefits

Full Time

 · 

AGL Department

2.0
  •  posted on 30 Jul 2022

1.0
 for  Salary and Benefits

Likes

It is good learning experience for freshers who don't expect more salary.. experienced people can get better job opportunities and job benifits

read more

Dislikes

Salary, No bonus, the will stop incentives when eve they want and train or multiple departments and don't even provide hike..we got 900 rupees hike and that is terrible.. Jz work take experience, move to another level and resign.. Because definitely u will get better salary and benefits in orther place.. They will have many loyal employes for many years if thy provide good pay..

read more

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 26 Jun 2024

1.0
 for  Salary and Benefits

Likes

There isn't much.

Dislikes

Unless you get into sky process, please don't opt unless you're a fresher. Firstly the pay is less than market value and they will keep changing your process as per their requirements. While the changes they do not consider any incentives amount and pay you less than the previous process! Too much politics in a few processes, how hard you work doesn't make any difference.

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Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 04 Dec 2024

1.0
 for  Salary and Benefits

Likes

The worst company ever worked with no growth no salary

Dislikes

No proper environment behaviour the senior are doing arguments with the employees lots of politics inside backbiching taking employees as granted by seniors and the hrs

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Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 24 Sep 2023

2.0
 for  Salary and Benefits

Likes

There are job secure but salary noo way..

Dislikes

...n't like management.. manager are poor all they don't know how to managed work.. I don't don't know how to they have pay very less salary and growth and increment very slow.. manager are very poor... do anything but without politics you can go away ..manager bhi apni wife ko dal rahe Hain ab toh😆😆. This is all politics

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Full Time

 · 

BFSI, Investments & Trading Department

4.0
  •  posted on 20 Jun 2023

4.0
 for  Salary and Benefits

Likes

First source is a good pay master.

Dislikes

Their isnt equality at work. All leaders arnt treated the same. Few leaders gets lods of benifits due to their connections with Managers and few who choose to show that reality won't be treated well. So in short u need to just follow the norms of the skillset even if it is against your ethics and values.

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Firstsource Solutions Senior Customer Service Representative Salary FAQs

What is the salary of Senior Customer Service Representative at Firstsource Solutions Mumbai?
Senior Customer Service Representative salary at Firstsource Solutions in Mumbai ranges between ₹2.0 Lakhs to ₹5.0 Lakhs for experience between 2 years to 7 years. According to our estimates it is 1% less than the average Senior Customer Service Representative Salary in India. Salary estimates are based on 24 latest salaries received from various employees of Firstsource Solutions Mumbai.
How does the salary of a Senior Customer Service Representative at Firstsource Solutions Mumbai compare with the average salary range for this job?
The average salary of a Senior Customer Service Representative at Firstsource Solutions is 1% less than the average salary of a Senior Customer Service Representative in Mumbai. To know exact salary insights, login to view.
What are the top skills required to work as a Senior Customer Service Representative at Firstsource Solutions?
International BPO, IT Skills, Communication Skills, bpo and International Voice Process are some of the popular skills required to work as a Senior Customer Service Representative at Firstsource Solutions Mumbai.
Which similar companies are paying more than Firstsource Solutions to a Senior Customer Service Representative in Mumbai?
  • JPMorgan Chase & Co. Senior Customer Service Representative Salary - ₹4.5 Lakhs to ₹9.1 Lakhs per year
  • TCS Senior Customer Service Representative Salary - ₹4.5 Lakhs to ₹6.5 Lakhs per year
  • Sutherland Global Services Senior Customer Service Representative Salary - ₹2.9 Lakhs to ₹4.5 Lakhs per year
What is the salary of a Senior Customer Service Representative in companies similar to Firstsource Solutions in Mumbai?
  • Concentrix Corporation Senior Customer Service Representative Salary - ₹2.0 Lakhs to ₹5.0 Lakhs per year
  • Teleperformance Senior Customer Service Representative Salary - ₹1.2 Lakhs to ₹5.0 Lakhs per year
What is the estimated take home salary of a Senior Customer Service Representative at Firstsource Solutions in Mumbai?
The estimated take-home salary of a Senior Customer Service Representative at Firstsource Solutions ranges between ₹27,110 per month to ₹28,517 per month in Mumbai. The take-home salary calculation is based on the average Firstsource Solutions Senior Customer Service Representative salary in India which ranges between ₹2.0 Lakhs to ₹5.0 Lakhs per year for employees with experience between 2 years to 7 years. Check how did we calculate take home salary?
What is the notice period for Senior Customer Service Representative at Firstsource Solutions in Mumbai?
According to AmbitionBox, 58% of the Firstsource Solutions Senior Customer Service Representatives in Mumbai reported a notice period of 1 Month, 31% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 19 responses on AmbitionBox in last 2 years.

Tell us how to improve this page.

Firstsource Solutions Senior Customer Service Representative salary in Mumbai ranges between ₹2 Lakhs to ₹5 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 24 Firstsource Solutions latest salaries received from various employees of Firstsource Solutions.